Congratulations are in order for the Star Alliance and NEC Corporation, which inked a deal earlier today to co-develop a biometric data-based identification platform to streamline the passenger experience in airports where member airlines operate.
We’ll be looking forward to tracking this story as the project moves ahead over the coming months!
Star Alliance and NEC Corporation Sign Partnership Agreement to Enhance Passenger Experience through Biometric Data Recognition Technology
Frankfurt, Germany – July 26th, 2019 – Star Alliance, the world’s largest airline alliance, and NEC Corporation, global leader in IT, network and biometric technologies, today signed a partnership agreement to develop a biometric data-based identification platform that will significantly improve the travel experience for frequent flyer program customers of Star Alliance member airlines.
The interoperable platform advances the Star Alliance and NEC strategic vision of delivering a seamless customer journey, while strengthening loyalty value proposition within the travel ecosystem.
Once implemented, Star Alliance customers who opt-in to biometrics will have a seamless and hands-free passenger experience, allowing them to pass through curb-to-gate touchpoints within airports, such as check-in kiosks, bag-drop, lounges, and boarding gates, which traditionally require both a passport and boarding pass, by using a secure identity management solution featuring facial recognition technology.
Moreover, the platform will help airports and the Star Alliance member airlines to increase operational efficiency.
The service will be available to customers who are enrolled in one of the Star Alliance frequent flyer programs and who have authorized the use of their biometric data.
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