An increasingly digital society requires governments to prioritize the use of biometrics when facilitating common services. This includes digital identity programs, which use tools like face recognition to provide increased security and convenience in daily life. Such biometric tools can be a force for good, so long as they follow a security-centered roadmap defined by authentication, accessibility, interoperability, and data protection. Forward-thinking government agencies looking toward a digital transformation should consider these key factors as they make the change.
A national framework encompassing these four pillars is needed to ensure systems are secure, accurate, and accessible NEC’s Digital Identity Platform is built according to these same standards. It is highly accurate, prioritizes privacy and is trusted by numerous government agencies.
Learn more from Eugene le Roux, Vice President of Digital Government, about why NEC Advanced Recognition Systems is advocating for a federal framework to ensure that independent systems meet interoperability and privacy standards in the first edition of thought-provoking blogs titled, “Government’s Role in the Growing Digital ID Market.” Or you can contact NEC to visualize your Digital ID solution and begin your journey toward transformation.
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Fans of investigative TV shows may feel like they’re up on the latest technologies about forensic evidence and crime scene processing, but the real pros were at the International Association for Identification (IAI) Conference.
The 106th IAI Conference was held July 31 – August 6, 2022, at the CHI Health Center in Omaha, Nebraska. As the world’s largest organized industry event, the conference featured cutting-edge forensics and biometric technology for law enforcement, state and local government and other agencies focused on public safety.
Transforming Public Safety and Security with Identification Technologies
We were honored to be a leading sponsor at the IAI Conference, including a booth that was front and center of the exhibition hall. Our theme, “Identity Reimagined,” spotlighted NEC’s Digital Platform and the latest advancements to revolutionize law enforcement investigations.
Knowing the law enforcement and biometric community wants hands-on demos, each section of our booth was highly interactive and educational, featuring:
Integrated Biometric Workstation (IBW) – Designed for ease of use, NEC’s IBW can be operated with a tablet, enabling forensic examiners to identify more offenders faster, for more efficient, effective crime solving.
SmartScan™ Station – A sleek, scalable, secure and easy to manage fingerprint, palm print, facial and iris livescan kiosk.
RapidHit – Simple, single sample real-time rapid DNA analyzer allows collection and processing of arrestee cheek swab or evidence sample in 90 minutes.
NeoFace® Reveal – Face recognition platform that reliably captures, enhances, organizes and matches video and graphic images to specific individuals.
Mobile WAY – A unified cloud platform for rapid search of federal, state and local law enforcement biometric database. The subscription-based Software as a Service (SaaS) model makes Mobile WAY cost-effective for any size agency.
Protecting the Public with Biometric Technology
With more than 1,000 biometric authentication systems in approximately 70 countries and regions around the world, NEC is a trusted partner that state and local government can rely on to help protect communities and ensure public safety.
In fact, the National Institute of Standards and Technology (NIST) matching algorithm recognition benchmarks have consistently proven that NEC’s biometric technologies have the fastest and most accurate face and fingerprint recognition algorithm. NIST also recognizes NEC with the most resilient facial recognition technologies for viewing low angles, low resolution images and poor image quality.
We were excited to share successes and best practices at the IAI Conference and look forward to next year’s event!
Discover more and schedule a demo or contact us directly.
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Star Alliance Biometricslaunched last month, giving loyalty customers of the world’s largest global airline alliance a quicker, cleaner path through airports in Frankfurt and Munich, Germany. Lufthansa and SWISS International are the first airlines to implement Star Alliance Biometrics. In time, Star Alliance plans to make the service available to all 26 of its member airlines. NEC is proud to be the technology partner powering the new service with the NEC I:Delight identity platform software.
Star Alliance has a strong reputation for innovation in the airline industry. Upholding its commitment to listen to customer expectations and elevate the customer experience with cutting-edge solutions, Star Alliance decided two years ago to leverage NEC’s biometric and identity management platform to accelerate airport processes and alleviate bottlenecks.
That forward-thinking objective positioned Star Alliance as a problem-solving leader during the current pandemic, to use contactless biometrics to create hygienic, touchless checkpoints. Travelers who opt-in to use the Star Alliance Biometrics service simply check-in at each kiosk with a selfie rather than handling physical documents face-to-face with airport personnel.
As Star Alliance CEO Jeffrey Goh recently stated in a joint press release with Lufthansa Group, “Biometrics solutions are important as we move forward for the industry and for airports. First and foremost, it will offer a seamless customer experience. Second, it will offer the hygiene safety experience that customers are expecting coming out of the coronavirus crisis. But importantly, for many, many airports, infrastructural constraints have been a problem. And biometrics solutions will take away those infrastructural concerns.”
Register once, use often
As the Star Alliance Biometrics service expands over time, it will be interoperable among participating airlines and airports. As Alliance members adopt the technology and as air travel rebounds for the “next normal,” customers will be able to move seamlessly across the growing global network with a single secure digital ID.
Loyalty program members may opt-in using an app to scan their passports and snap a selfie. NEC technology validates the authenticity of the passport and the traveler’s biometrics to prevent spoofing or identity theft. NEC I:Delight is developed with privacy in mind, and this commitment to customer security and privacy was a key factor in Star Alliance’s decision to develop its platform with NEC.
Participants control their digital ID by selecting the partners who may access it. At the airport, authentication is intuitive in any language: Passengers face an integrated camera in a kiosk at the security zone and boarding gate. In the blink of an eye, the identity platform checks passengers against the saved flight manifest data, quickly producing a prompt for the traveler to continue through the checkpoint or to check-in with security or an airline agent.
The NEC I:Delight platform’s capabilities can also be extended to assist with Wayfinding in airports and enable Face Pay for purchases at duty free stores. Face Pay uses the same NEC protections for secure access to a participant’s account. Beyond the airport, the entire travel ecosystem can be enhanced with I:Delight by implementing face recognition in hospitality, retail, entertainment, car rental and other transportation.
Biometrics in the face of COVID
Face coverings create a challenge for many face recognition algorithms. Some masks cover more than half of a face, and this pandemic has seen a surge of new face mask styles, textures and patterns. NEC continually invests in improving its biometric algorithm – already the industry’s fastest and most accurate – and NEC has risen to the challenge.
The NEC face matching algorithm has proven its accuracy even with a face mask. Identity verification can occur in as little as 1.5 seconds –much faster and more accurate than human analysis with the face mask lowered.
NEC’s commitment to innovation over its long history and our consistent top ratings across biometric solutions led Star Alliance to choose NEC as the technology partner for its biometrics platform. CEO Jeffrey Goh says Star Alliance wanted a reliable partner that could give airline members confidence that they will continue to have secure and forward-thinking solutions that support the alliance’s reputation as a technology leader.
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When airport checkpoints move smoothly, travelers have more time to shop, dine and relax before their flight. NEC’s biometric facial recognition technology is the quickest and simplest way to authenticate a passenger’s identity, letting them fast-track through every process from bag check to boarding.
NEC has developed a unique partnership with SITA, a global provider of IT and communication infrastructure for 80% of the world’s airports. NEC’s Advanced Identity Matcher – Edge Source (AIM-ES) technology uses the most accurate face matching algorithms as validated by the National Institute of Standards and Technology (NIST), along with our NeoFace® algorithm, to deliver an all-in-one solution capable of creating recognition galleries and templates as well as providing identity matching and scoring. It easily integrates with the SITA Smart Path whole-journey identity management solution, which creates a specialized application for airport travelers.
Using the application, travelers can choose to use their digital identity for paperless boarding passes. A simple facial scan validates their identity at check-in and continues to authenticate passengers throughout the airport experience.
Implemented fully, a traveler can enable facial recognition in NEC’s I:Delight identity management platform to approve purchases in airport shops, on airlines, for hotels and transportation. Because it uses an individual’s unique ID, it is more secure than other online money transfer services.
No explanation required—in any language
Facial recognition is intuitive and transcends language barriers: Everyone knows how to take a selfie, so it’s natural to look at a screen for a snapshot. The results are also extremely quick. The photo hits the cloud, finds a match, then flashes a red light or green light—a universal signal for a person to stop or go ahead.
By comparison, other forms of biometric identification require the individual be at an exact distance and use a precise gesture—both of which involve an explanation and require more time. In addition, face coverings during the COVID-19 pandemic raise a new challenge, but NEC’s NeoFace biometric algorithms gather enough data from the visible part of the face to verify a traveler in the database.
Travelers simply opt-in to the platform to access the application. If they want touchless fast-tracking, they download an app to their phone, save an image of their face on the day of travel, and their image and secure travel documents are linked in a database for travel checkpoints. Travelers maintain self-sovereign identity, meaning each traveler selects who they will share their information with, such as an airline, hotel or retail service.
Customized for airlines, compliant with security
The partnership also streamlines adoption of the technology for airlines and airports. SITA Flex enables airports and airlines to build their own mobile applications for passengers, and NEC’s digital identity management software enables developers to overlay their interface with the NEC I:Delight platform.
Biometric verification can also be used for security and customs checkpoints. Each country has distinct requirements for security screening, and SITA has both the relationships and the extensive local workforce to customize our platform for compliance and scale at each location. All systems adhere to country and local policies, and NEC is completely transparent about how data is used. For example, data for international travelers in the U.S. is stored for six hours, then expunged.
Delta Air Lines is already using the NEC facial recognition platform in Atlanta to fast-track passengers. The hygienic, touchless system is ideal during the COVID-19 pandemic, and Delta will expand this streamlined process to other U.S. airport hubs.
Internationally, NEC and SITA have a project in Thailand, at multiple airports in India, and Star Alliance is rolling out NEC I:Delight in Europe. Star Alliance plans to enable travelers to use their travel reward points system as a purchasing method—in flight as well as at the airport, hotel and transportation.
The NEC-SITA partnership creates an opportunity to scale NEC biometrics technology to more than 460 airports running on SITA’s infrastructure around the world.
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In the world of biometrics and identity management, livescan technology is nothing new. First introduced in the early 1990s, the earliest livescans were used by law enforcement to electronically capture fingerprint and, later in the 2000s, palm print images. The primary uses case was for criminal bookings and for searching against the state and FBI’s criminal fingerprint database.
Fast-forward some 20 years, and, while there have been some advancements in the technology through the years, the software and user interface hasn’t changed all that much. NEC thinks now is the time for a renaissance in livescan technology.
This week at the International Association for Identification’s 101st International Education Conference in Cincinnati, NEC launched the next generation in livescan technology, called NEC SmartScan. You can read the details in our press release, but suffice it to say that SmartScan is designed to significantly enhance what had become an obsolete technology with an outdated user interface.
Why start a renaissance in livescan now?
For starters, rapid rotation of correctional officers leads to a constant need for training and a battle against poor quality finger and palm prints. We now have the ability to significantly enhance the user experience using the Microsoft Windows 10 operating system. This allows us to leverage a more personalized look and ability for swipe, scroll, pinch and zoom and give the system a much more modern look and feel, leading to accelerated training and improved image quality capture.
Secondly, LiveScan reliability and service has been poor. Our remote managed services, coupled with the industry’s most talented and dedicated support personnel available 24×7, leads to higher uptime, better customer satisfaction and guaranteed service level agreement (SLA) performance. The bottom line is keeping this technology online and running smoothly is a major priority in today’s world.
Thirdly, the individual components of livescan have gotten faster, better and more secure. For example, NEC’s own NeoFace facial recognition technology, recognized by the National Institute of Standards and Technology (NIST) as the world’s most accurate, will be used for operator logon and as a means to avoid duplicate data entry. Let’s leverage that in a world-class livescan!
And finally, thanks to the introduction of various state and federal programs, the identity and biometrics industry has a host of new and exciting use cases for livescan technology. It’s not just state and local law enforcement that can use livescan these days. From state public safety departments to TSA Pre® to FBI background checks to the Department of Veteran Affairs enrollment, government agencies and departments are finding new uses for livescan. NEC plans to be there every step of the way.
IAI International Education Conference
The IAI International Education Conference, held in August each year, offers a 5-day schedule loaded with educational presentations for forensic investigators and experts from across the country. Likewise, the IAI has an impressive exposition with more than 125 booths featuring the latest products and technologies for law enforcement.
This year in Cincinnati, NEC (booth 301) is demonstrating the new SmartScan product both in kiosk and desktop form factors. We’re also holding live demos in our booth’s presentation theater, where we’ll also be giving away T-Shirts and chocolate bars, so if you are there, please come by.
Live NEC SmartScan Demos (IAI Booth 301)
Tuesday, August 9
10:30 a.m.
Tuesday, August 9
1:30 p.m.
Tuesday, August 9
4:00 p.m.
Wednesday, August 10
10:30 a.m.
Wednesday, August 10
1:30 p.m.
NEC is always excited to be a part of this conference. As in previous years, we are a Diamond sponsor and the lead sponsor for the Opening Ceremony, breakfast and keynote. This year, we’re very lucky to have as our keynote speaker the Justice Network’s Dayle Hinman, host of “Body of Evidence: From the Case Files of Dayle Hinman.”
Additionally, yours truly (John Dowden) will participate in an expert panel at 8 a.m. Thursday, August 11, titled “Expanding the IAI to Focus on Digital Evidence.” I’m proud to be part of this panel and a technology company helping to shape the future of digital evidence collection.
Feel free to follow @NEC and @The_IAI on Twitter during the show, or you can also check out the hashtag #IAI2016.
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