Earlier this year, Salesforce announced the retirement of its Data Recovery Services, stating that “the data recovery process does not meet [its] high standards for customer experience due to the length of time and reliability of the process.” Now, many organizations are left without a solution to protect their valuable data against the ever-growing risk of a cyberattack.
To address this need, NEC recently introduced UNIVERGE BLUE BACKUP and RECOVER for Salesforce. With UNIVERGE BLUE BACKUP and RECOVER for Salesforce, organizations can consolidate and protect all data at the enterprise level. The solution provides reliable backup and protection of all Salesforce data, including standard and custom objects, documents and attachments, and Salesforce CRM content, files and metadata.
Salesforce identified two primary reasons for retiring its Data Recovery Services: restoration time and data integrity. The company stated that the restoration would take at least 6-8 weeks, and they were experiencing difficulty restoring data; therefore, it could not guarantee 100% data recovery.
NEC understands there are immense liability issues if the provider cannot guarantee the restoration and accuracy of data. Additionally, compliance standards, such as the California Consumer Privacy Act (CCPA) of 2018, requires that the proper compliance protocols are in place, including where data is located, who has access to the equipment and data, and the chain of custody of who has accessed the data.
UNIVERGE BLUE BACKUP and RECOVER for Salesforce ensures consistent corporate compliance through standardization and simplifies the overall backup and recovery processes. The solution ensures that all Salesforce data is backed up in accordance with the organization’s overall backup policy and reported through standardized corporate policies that ensure compliance. It also consolidates all server, application, client and Salesforce data into a unified environment – providing a better, more secure way to work.
UNIVERGE BLUE BACKUP and RECOVER is built on award-winning NEC HYDRAstor® Storage technology, industry-leading CommVault® BACKUP Software, Iron Mountain® Data Centers, and is complemented with daily reports and always-on monitoring. The solution is highly scalable and flexible, delivering backup strategies that can scale with an organization’s evolving needs.
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