A Post-COVID Touchless World for Federal Agencies

Since the COVID-19 pandemic began to affect the United States, the private and public sectors have started working remotely and have moved their operations almost completely online. Federal agencies began to accelerate the adoption of remote and work-from-home strategies to stay connected to employees and stakeholders while ensuring the health and safety of everyone. Even the Supreme Court hosted teleconference hearings for the first time in history to maintain social distancing.

One positive outcome that will last well beyond the pandemic is the wide-spread adoption of new technologies. Digital Transformation (DX) is occurring faster than ever and will continue to accelerate as we look for ways to reopen our country, establish a new normal, maintain a healthy society, and stimulate economic activities.

NEC’s proven touchless technology and expertise support the ongoing mission of a new, safer and hygienic experience.

DX is inevitable in the ever-evolving landscape of keeping citizens informed and safe. As the country begins to reopen and employees head back to work, federal agencies need a partner to make their DX journey easier, discovering paths forward to using the cloud, artificial intelligence (AI), and automation. Challenges lie ahead for federal agencies as they seek to ensure ongoing delivery of essential public services while minimizing potential impact to its workforce.

With over 50 years of successfully supporting a diverse range of U.S. federal missions, NEC offers proven touchless services and expertise to support a DX mission for federal agencies that will improve processes, deliver touchless experiences, and make interactions seamlessly safe.

Reduce Risk When Returning to Work

One example of how NEC can help address post-COVID challenges is our secure access management solutions. Gaining physical access to public sector facilities in a contactless and hygienic manner is challenging. Federal agencies, government buildings, military installations, and border ports of entry/exit, just to name a few, are troubled with cumbersome keypads or equipment for ID card scanning, both of which require users to touch several surfaces to gain access. These chokepoints also slow the traffic flow. All these increase the risks of infectious diseases.

Elevated Body Temperature (EBT) Screening

thermal scan exampleBuilt on NEC’s Digital Services Platform with industry-leading sensors and top-ranked NEC biometrics algorithm, the NEC NeoFace® Thermal Express delivers elevated body temperature (EBT) screening that can simultaneously verify identities with face recognition while detecting body temperature – even with face masks on.

When offered standalone and without built-in facial recognition, NEC’s NeoFace Thermal Express simply provides rapid, contactless and hygienic physical access and temperature screening across demanding, high-throughput environments. The solution can help federal agencies hygienically monitor employees and civilians for possible elevated body temperatures, mitigating the potential spread of disease.

Secure, Hygienic Access Management

thermal scan exampleAccess management helps ensure federal employees and private citizens have the appropriate access to secure buildings or other restricted environments.

Our technology can identify whether someone is not wearing a mask in a mandatory area, thereby ensuring federal employees are safeguarded. Combined with elevated body temperature screening, the system identifies not only the individual, but also determines potential health risks before the individual enters a facility.

NEC is Committed to Innovation and Transformation

NEC’s award-winning solutions are backed by rigorous research and development including more than $2.6B invested in R&D annually. NEC’s touchless services powered by our Digital Services Platform can address many issues in a variety of environments, helping government entities adopt DX faster while minimizing the health risk of its employees and private citizens they serve. Ranked #1 for our biometrics algorithms five times in a row by NIST, NEC has the top-notch solutions that make touchpoints touchless in response to the post-COVID world.

To see how our touchless solutions can transform operations for federal agencies, click here to learn more.

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