Compassion and innovation can be a positive force for the social justice movement

As a technology industry leader with deep research and development roots, NEC is guided both by strong principles around scientific exploration, as well as the ethical implications of our projects.

I wrote recently that a brighter world “will never exist while systemic racism and other forms of social injustice continue to oppress the Black and other marginalized communities.”

Globally, NEC Corporation President & CEO Takashi Niino has stated previously that as a supplier of public safety technologies, we are committed to maintaining an open and broad dialogue with employees, customers, partners, citizens, civic leaders and our colleagues in government.

NEC is a company with developed core values, including AI & Human Rights Principles, and we are committed to helping to end racial injustice in our society. Our efforts to operationalize our values and AI & Human Rights Principles help us responsibly develop and sell biometric technologies, including face, iris, fingerprint, palm print, finger vein, and others.

Today in the United States, many law enforcement agencies use our technology as a tool for investigative decision-making and determining possible leads in a case. As noted by numerous legal experts and scholars, a match using facial recognition alone is not a means for positive identification. Additional police work is required.

police in the communityAlthough current events have brought the topics of social justice, law enforcement and technology to the forefront of national discourse, NEC, through continued research and development, has long thought about the ways in which facial recognition algorithms can affect people of color. We have gone to great lengths to ensure our facial recognition algorithms are accurate across racial and other demographic groups.

For over a decade, our algorithms have ranked highest in accuracy in tests by the U.S. National Institute of Standards and Technology (NIST), widely considered a global authority on testing of biometric algorithms. Unlike many facial recognition algorithms that in last year’s NIST report, showed a pervasive problem with demographic disparity, NEC’s high-performing algorithm did not demonstrate this issue. As the matter of fact, our algorithm was singled out for being “on many measures, the most accurate algorithm we have ever tested.” This holds true across the diverse array of races and genders represented in the image test database.

This brings me to what NEC believes on the issues.

We believe it is possible to have compassion and actively work to improve conditions for America’s vibrant communities of color, while supporting our law enforcement customers and supporting reforms that encourage responsible use of our technology by law enforcement.

Furthermore, we believe that public safety agencies should responsibly use advanced facial recognition and other innovative technologies to help correct inherent biases, protect privacy and civil rights, and fairly and effectively conduct investigations for social justice.

On the topic of policy and regulation, we have and shall continue to support the development of legislation that provides and enhances existing guidelines for the responsible use of facial recognition technology.

We are dedicated to working with our law enforcement customers, the diverse communities they serve, and the policymakers who represent those diverse communities to find the best possible path forward. As we continue to work toward a brighter world, we plan to find ways to participate in ending systemic racism in America, and to use the best technology to do so.

Sincerely,
Mark Ikeno
President & CEO
NEC Corporation of America

A Message from the Office of Mark Ikeno, President and CEO of NEC Corporation of America

As events have unfolded this past week, many of us have gone through a spectrum of emotions. Sadness, anger, grief, frustration, and a strong desire for change all come to mind.

George Floyd’s death is unfortunately just one recent event in a long history of similarly tragic incidents across the country, and we recognize that the current increased focus on systemic racial justice issues is long overdue. We stand with those who are grieving and hurting and support those working to eradicate racial injustice in our society.

We understand that the brighter world we strive to orchestrate will never exist while systemic racism and other forms of social injustice continue to oppress the Black and other marginalized communities.

To those of you powerfully explicating and combatting these complex problems, we appreciate your work, we are paying attention, and we are committed to being part of the solutions.  Although we do not yet know exactly what those solutions will entail, we are listening, we are watching, and we are broadening and deepening our ongoing dialogue about the multifaceted issues at the intersection of racial justice, human rights, and technology.

To our law enforcement, first responder, and public safety customers who are dedicated to protecting and serving individuals of all races, religions, genders, and sexual orientations, we recognize the challenges you face and how difficult it must be to see so many of our communities so divided. We are committed to continuing to partner with you and the communities you serve to cooperatively ensure that our efforts to make society safer equally make society more just and inclusive.

We are here to support our employees, our customers, and all those taking a stand against injustice as we all band together, the way we must, to employ our individual and collective skills and resources to shape a better future for the world.

Sincerely,
Mark Ikeno
President & CEO
NEC Corporation of America

Collaborative Education Empowers Young Minds

Few things are more emotional than debate regarding our educational system. Parents want the best for their children, teachers want to provide creativity for their students, and students want to be empowered to be a part of their own learning process, while also having access to the latest tools, technology and information. All this must be wrapped up in a system that ensures learning objectives are met, and students are absorbing information that will prepare them for their next steps in life.

Recently we caught up with Gregory Alvarez, senior manager, Education Vertical Market, for NEC Corporation of America, to learn more about the changing landscape of education and how NEC’s Collaborative Content Management Solution (CCMS) creates solutions to solve challenges in the collaborative education model. Here’s what Gregg had to say:

Q: What are some of the shifts you see in education that are driving the need for new learning solutions?

A: Education is moving more toward a “creator” versus consumption environment. In the past, students were given textbooks. Now, they often consume their assignments on a tablet or laptop, which allows for more elements such as video, presentations, and audio files to be included.

Social interaction is also becoming a large part of the educational experience, particularly since students are so accustomed to using social media to interact with friends. Educational environments are working to provide that same level of interaction via blogs and discussion feeds to keep students more engaged. Furthermore, students can now have access to virtual learning environments, allowing for more progressive learning environments such as flipped classrooms while also supporting learning at home. If students are out of school due to weather, injury or extended illness, they can continue studies with minimal interruption, ensuring they stay abreast of their studies while also keeping them engaged.

Higher education, while ahead of the curve with student technology use (the average college student has three-to-five networked devices), is looking to redesign the classroom and improve students’ interaction. Now these institutions are moving towards work group, project-based learning where students create workgroups and collaborate on class assignments. The goal is to prepare students for today’s work environment where collaboration and teaming are the new norm.

These schools see a need to get students more engaged, as well as provide professors the flexibility to go beyond the core curriculum and expand teaching elements. By providing the flexibility for educators and students to collaborate on learning objectives, everyone has an improved educational experience.

For example, if a teacher is providing a history lesson and students can collaborate on the curriculum by uploading videos from current day events that tie-in with the lesson, then not only are students more engaged, but teachers are able to help them draw conclusions in a real-life manner that was not available before.

Q: What is NEC’s Collaborative Content Management System (CCMS) and how does it support this new educational shift?

A: It is a learning management system (LMS) solution for higher education and K-12 that is powered by the cloud software platform PassTheNotes (PTN).  As a technology leader, NEC takes pride in anticipating market changes and the impact that technology will have on society. NEC recognized that educators were looking for a solution that provided a tool to help faculty expand on course curriculums through the addition of content. This helps engage students in their educational experience with a service and methodology they are most comfortable with (the Internet and social media), giving students the ability to be a part of their educational experience.

Our collaborationwith PTN enables NEC to offer a cloud-based learning management solution that leverages the best of the PTN content management/educational solution with NEC collaboration and communication solutions. PTN is a dynamic, innovative company of veteran educators who understand and process customer feedback to continually improve the offering. We view our working together as a way to improve education for students, thus better serving the community.

The NEC CCMS provides benefits to educators and students they cannot find in other learning management systems today, including:

  • Immediate access via a non-proprietary platform providing technology-agnostic solutions.
  • Single sign-on access with popular applications such as Dropbox or Drive.
  • Collaboration within the platform so students can invite students to create modules for enhanced learning opportunities.
  • Built-in application for taking and hosting notes.
  • Social interaction leveraged via discussion feeds and peer reviews and grading.
  • Seamless integration of additional technology such as unified communications or biometric facial recognition.

Q: What other educational trends are on the horizon?

A: We see a number of trends that are quite interesting, including:

Biometrics and Facial Recognition –While traditionally seen in law enforcement or security, biometrics is making its way into schools and campuses to address specific use cases. The most obvious use case is for security, where facial recognition can capture an image match against a database to determine if the individual belongs on campus.

We’re also seeing more interest is using facial recognition for verification of course completion for accreditation. Facial recognition is being considered as a tool to address attendance taking as well. This becomes a time saving solution in K-12 and for higher ed use to support class attendance requirement for course credit.

Learning analytics is an educational application of “big data,”a method used by business to analyze individual activity. In education, learning analytics is being used with the aim of improving student retention and providing learners with a superior personal experience. Learning analytics uses student data to build better pedagogies, identify at-risk students, and assess whether programs aimed at student retention are successful.

In the future, we see the introduction of other technologies and teaching methodologies that could take hold, such as.

  • 3D printing
  • Gaming and gamification
  • Making online learning more natural

Thanks to Gregg for providing a fascinating overview of current and future educational trends, while explaining how technology provides #SolutionsforSociety in education. You can learn more about NEC’s educational solutions, as well as see demonstrations of other innovative solutions such as unified communications, cloud contact center and SDN by visiting booth 1121 at Enterprise Connect 2015.

 

Photo by NEC Corporation of America on Flickr and used here with Creative Commons license.