Tech Advancements in 2019 and Looking Ahead to 2020

Cloud computing, security and collaboration top the list of enterprise technology trends in 2019. Gartner estimated early in the year that cloud services would grow 17.5 percent over 2019 and infrastructure services would be the fastest growing segment. In 2019 and 2020, business leaders must consider the cost of scalability, communications adaptability and how to help increase efficiency for IT staff.

NEC led the charge with a banner year of new releases, updates and development in the cloud computing and unified communications market.

As we close out the year, let’s review technology trends firmly established in 2019 and what to expect from NEC in 2020.

Reduce the Complexity of Data Center Management

A 2019 Spiceworks survey found that 46% of enterprise organizations planned to adopt hyperconverged infrastructure solutions by 2020. With the complexity of datacenter applications, virtualization and other cloud-based services, IT staff is challenged with managing it all. Each application or service typically involves installing its own server, requiring more storage, networking and skill requirements. Inefficient resource utilization and disorganization leads to unnecessary purchases, the inability to innovate and increased downtime.

In 2019, NEC released a new HCI solution powered by Scale Computing’s HC3 software. HCI consolidates and streamlines IT processes, bringing the hardware costs down and making management easier through one virtualized system and interface. A more stable and simplified environment means that IT staff can be proactive, with far less downtime, and the ability to scale easier.

Solve Communications and Collaboration Challenges

Unified communications helps businesses of all sizes to collaborate from across the globe. As more employees work from remote locations, team communications must be adaptable and easily accessible for reliable availability and a better employee experience. Unified communications requires technology that is easily integrated into current IT environments, cost effective, flexible and scalable.

NEC continues to be a world leader in UC research and development. In 2019, NEC was proud to announce the latest evolution of UNIVERGE-SV9000 series for communications and collaboration.

Securely Prioritize UC Network Traffic

When enterprises rely on unified communications, they are challenged with delivering cost-effective bandwidth while helping critical applications coexist securely and efficiently. In 2019, NEC announced a partnership with Infovista that combines Infovista’s Software defined WAN (SDWAN) capabilities with NEC’s software defined unified communications services. This partnership helps to reduce WAN operating costs while delivering optimal voice quality and dynamic routing of voice traffic based on real-time network traffic and conditions. By leveraging multiple WAN links and centralizing management, application performance is safeguarded and operational efficiency is improved.

Move to More Cloud-Based Solutions

2019 saw the increase in use of as-a-service options including infrastructure, unified communications, collaboration and backups, and this increase will continue throughout the New Year. In 2019, NEC expanded the UNIVERGE BLUE cloud portfolio to include Team Collaboration and BaaS (backup as a service).

NEC’s UNIVERGE BLUE Team Collaboration improves workforce communications and cooperation, anytime and from anywhere. By simplifying the complexity of voice, video, screen sharing and meetings, the employee experience is enhanced and employee retention improves.

BaaS solutions can reduce the likelihood of data loss and save money on the cost of backup infrastructure. Built on NEC’s powerful distributed grid platform, HYDRAstor®, and secured in Iron Mountain® data centers, this backup as a service solution securely backs up onsite data centers cost-effectively with advanced encryption and easy scalability.

NEC continues to deliver excellence in cloud computing, business continuity, infrastructure and unified communications.

Tech Trends to Look for in 2020

Research shows that IT budgets will continue to increase in 2020, much of it to be spent on new technology as well as hardware replacement. According to a survey of 1,000 North American and European companies conducted by Spiceworks, 44% of businesses plan to increase IT spending in 2020 (vs. 38% in 2019). Gartner also predicts increased worldwide IT spending in 2020 with a growth rate of 3.7% overall.

Here’s a look at some of the trends for 2020 and beyond.

Cloud Computing and Everything as a Service

Installations of cloud-based computing will continue to grow at a record pace as organizations become more familiar and comfortable with the advantages it offers to a mobile workforce. Cloud infrastructure is maturing beyond being separated into public, hosted private and on premises buckets to instead becoming more portable and mobile as well as more standardized.

Spending-wise, Spiceworks’ IT spending survey found that hosted and cloud-based services are expected to make up about 22-23% of the total IT budget in 2020 (for NA and European companies). Online backup and recovery services will represent the second largest budget allocation in cloud services, with larger companies allocating more money toward desktop-as-a-service and platform-as-a-service than smaller organizations.

Edge Computing and IoT

Another leading-edge trend that is gaining momentum is edge computing. Defined as distributed computing, edge computing moves computation and data storage closer to where these services are needed, improving latency and saving bandwidth. Spiceworks reports that 68% of large companies plan to use edge computing by the end of 2020.

Artificial Intelligence

Artificial intelligence (AI) and machine learning (ML) are no longer part of science fiction. Spiceworks estimates that businesses using AI-powered tech is going to triple by 2021. As an example, AI/ML can be used to help reduce costs by increasing the efficiency of cloud computing. Workplace efficiency can also be improved by using AI to sort through volumes of data to find the information that is most pertinent. AI also is making its way into collaboration and communication within the enterprise. Both internal and external teams continue to become dispersed, so better and more intelligent collaboration is needed to provide information and insight for decision-making.

Facial Recognition

NEC has paved the way for the use of facial recognition in aviation, government entities and retail and in 2020, use of NEC facial recognition will continue to expand across all industries including healthcare, education and hospitality to increase security and improve the customer experience.

NEC Face Recognition Technology Ranks First in 2019 NIST Accuracy Testing

In retail, NEC facial recognition will continue to be expanded as it’s used to personalize the online and in-store experiences for shoppers. Retailers also use it to fight retail crime and shoplifting.

Several new applications for using facial recognition in healthcare are in development. For example, rather than waiting in line to be seen, a virtual assistant can scan a face and assign a patient to a doctor. In education, administrators will be able to take attendance with the help of facial recognition. Facial recognition will be used to enhance identity management and verification systems within healthcare, education and hospitality. NEC’s goal by developing cross-industry facial recognition solutions is to help businesses enhance their employee and customer experience by enabling seamless, frictionless, and more efficient environments by automating operations with this technology.

Star Alliance and NEC Sign Partnership to Enhance Passenger Experience

Technology will continue to improve in hospitality, including security and access, payment authorization and customer service. Hotels, cruises, airports and restaurants are using facial recognition to personalize the customer experience, including using their face to pay for a meal, check into a flight, get recommendations or receive special offers.

Which of these trends does your organization plan to embrace in the coming year? Talk to an NEC expert to learn more about our award-winning research and development and we can customize a solution for your technology needs.

NEC Corporation of America

Free Strategic Consultation
Let us assist you with your current business needs!

Fill out the form today and we will get back with you.

 
 
 
 



The 3 R’s In Disaster Preparedness

Few want to be ‘that person’ … the one whose phone rings first when some aspect of the organization’s critical infrastructure fails. Hoping for the best is all well and good. Even planning for the worst only goes so far. There are just too many variables in preventing unexpected outages to be totally failsafe. Yes, there are some situations that can be planned for. But the severity of even known concerns can mean the difference between a manageable and challenging scenario.

When disaster does strike, it is all about recovering to a state of normalcy quickly and minimizing any impact to the end user experience. This applies to almost every aspect in risk management, whether it be for a physical location or operational infrastructure.

Here at NEC, disaster preparedness can be broken down into 3 core competencies – otherwise known as the 3 R’s.

Resiliency

Resiliency
Fully redundant architecture that supports and runs in lockstep with mission critical infrastructure.

Information must be protected yet accessible before and after the restoration of essential services.

Our high availability infrastructure works to deliver a multi-tiered resilient environment that recovers quickly should disaster strike through the use of our Five9s Fault Tolerant servers, disaster recovery software and SAN and Scale-Out Grid Storage solutions.

Our Fault Tolerant servers and ExpressCluster® software are viable options for effective redundancy protection of physical security applications and possible hardware, software and site infrastructure failure.

Robustness

Robustness
Simplified environments based on stable, flexible foundations that elevate security and responsiveness.

To alleviate the risk of data loss and the expense of investing in backup management infrastructure, third-party hosting is a viable alternative while SDN solutions deliver greater oversight for companies interested in keeping control in-house.

NEC is uniquely positioned to deliver Backup-as-a-Service. As the first technology infrastructure provider to join Iron Mountain’s Data Center Marketplace, we can help protect and deliver accessibility of the data stores we host through Iron Mountain’s secure, compliant and energy efficient data centers in North Virginia (VA10) and West Pennsylvania (WPA1).

With so much depending on the network, our software defined networking software and switches can deliver granular, end-to-end network visibility and administrative insight from one central point to promote continuous supervision and greater operability.

Relevance

Relevance
Deliverables that best adapt to the needs of internal and external users through optimized experiences.

For optimum protection of those on-site and within related or nearby offices, emergency protocols can be a vital life line.

NEC’s highly accurate facial recognition technology provide better situational awareness through the use of identification matching software and video surveillance for greater on-site safety and more appropriate course of action.

Where large numbers of people must be reached quickly, our mass communications solutions can send voice, email and text messages or a combination of all so people stay informed and remain vigilant.

Check out NEC Retail solutions to learn more.

Our enterprise security solutions provide a comprehensive package of options that range from streamlining visitor handling, providing employees with a secure environment through physical and visual safeguards and helping to make your critical processes highly available.

Don’t wait for that next phone call or incidence. Let NEC provide a roadmap on critical IT, communications and on-site recovery that will help your organization’s preparedness in disaster recovery.

Get started today.