The cost of enterprise telecommunications are staggering as many organizations are forced to rely on multiple vendors to achieve network redundancy, availability and cost effectiveness.
Today, NEC is introducing an artificial intelligence (AI) powered call-routing solution that automatically matches each call with the most efficient and cost-effective carrier solution available. NETWORK CONNECT Intelligent Call Routing is simple to deploy, provides unmatched reliability and reduces telecommunications spending up to 30%, or more. What’s equally exciting is that NETWORK CONNECT provides users unprecedented visibility and control of their voice activity through a single dashboard across the entire enterprise. For the first time, enterprise customers are in complete control of their telecommunications voice networks.
Imagine if you assembled hundreds of telecom carriers in a single room and asked them to compete for your business on every call. With NETWORK CONNECT by NEC, if one carrier is having an issue, it’s removed automatically and another carrier bids to earn your business. If a carrier raises their price, another carrier may choose to lower theirs to earn your business. All of this happens transparently while each call is transmitted through the most effective and best quality path offering a ‘pay per what you use’ pricing model.
Why limit yourself to the vulnerabilities that come with depending on one single carrier when NEC’s NETWORK CONNECT gives you access to the entire wholesale telecom marketplace?
NETWORK CONNECT cuts enterprise telecommunications costs up to 30%, or more annually.
What does NETWORK CONNECT do?
Together NEC and 46 Labs developed a call routing solution that provides enterprise customer’s access to the wholesale telecommunications market and where calls are routed to the lowest cost carrier. In simple terms, each call goes to the lowest bidder, in real time, improving operational efficiency while reducing telephony costs. Annual cost savings are dramatic versus using a standard carrier that may charge retail fees or round up call times to unnecessarily high phone bills.
How does NETWORK CONNECT work?
The NETWORK CONNECT intelligent call routing solution uses AI and machine learning to establish the most optimal call path. Once you have access to NETWORK CONNECT, you will receive instant access to hundreds of global carriers. Calls are routed between carriers the same way your current carrier manages your call traffic. Businesses establish a SIP Trunk connection to the platform, through the internet and a PBX, and Network Connect will automatically handle all carrier selection, taxation, security, cost and quality optimization.
What information does NETWORK CONNECT provide?
With NETWORK CONNECT, IT staff will finally have the visibility and control to monitor and remediate voice network traffic issues. Additional benefits include:
- Full access to an up-to-the-minute assessment of telephony usage
- The option to set daily and monthly spending limits
- Integration of multiple sites globally in a single dashboard
- The ability to set alerts, identify issues and automatically remediate network issues
- Next generation reliability and redundancy
- A single US based 1.800 number for customer service and support
Hundreds of voice carriers compete on a call-by-call basis to earn your business, so you are not locked into any single carrier and are always getting the best possible price and quality.
How is NETWORK CONNECT different from using a single carrier?
NETWORK CONNECT is essentially offering wholesale network prices. Your calls will still be routed via many of the same carriers you may use already but these telecom voice carriers will be working collaboratively and competitively to send and receive your phone calls. Much like the Internet, a call may take multiple paths and touch multiple carriers to go between sender and receiver. With more carrier options, the paths get shorter and call delivery is less expensive.
NEC’s NETWORK CONNECT also offers a single point of management across a multi-site or multi-national voice network. Automatic intelligent failover is built-in, as well as diversity in voice networks to virtually eliminate outages. When your business seamlessly integrates this call routing solution, you will experience no business interruption, improved voice quality and flexible licensing options.
Why should you choose NEC as your communications provider?
NEC has been providing communications solutions since 1899 and satellite communications since the 1960’s. A proven leader in telecommunications and recognized as a Top 100 Global Innovator, we ship more unified communications around the world than any other provider. NEC holds over 64,000 worldwide technology patents and our submarine cabling provides global telecommunication connectivity. NEC has been an innovator and communications provider for over 120 years. Network Connect continues the tradition of delivering excellence in communications through innovation, with a single point of contact.
How can I become a customer for NETWORK CONNECT?
The next step would be an assessment of your current carrier plan and existing costs. An NEC NETWORK CONNECT Solution expert, will work with your implementation team to define a path forward. You do not have to invest in additional infrastructure or change anything about your business operations. Simply make the switch to NETWORK CONNECT from your current provider and start saving. If you are locked into a current contract with your network provider, you have the option to cap your existing spend with your carrier and grow it with NEC’s NETWORK CONNECT. Many non-bundled items, like international calling or toll-free service can be moved into the Network Connect system while still maintaining your existing obligations.
Learn more about NEC’s NETWORK CONNECT, the first call-routing solution that gives enterprises access to the wholesale telecom market.