What’s New with BLUE? Introducing UNIVERGE BLUE BACKUP for Salesforce

Earlier this year, Salesforce announced the retirement of its Data Recovery Services, stating that “the data recovery process does not meet [its] high standards for customer experience due to the length of time and reliability of the process.” Now, many organizations are left without a solution to protect their valuable data against the ever-growing risk of a cyberattack.

To address this need, NEC recently introduced UNIVERGE BLUE BACKUP and RECOVER for Salesforce. With UNIVERGE BLUE BACKUP and RECOVER for Salesforce, organizations can consolidate and protect all data at the enterprise level. The solution provides reliable backup and protection of all Salesforce data, including standard and custom objects, documents and attachments, and Salesforce CRM content, files and metadata.

Salesforce identified two primary reasons for retiring its Data Recovery Services: restoration time and data integrity. The company stated that the restoration would take at least 6-8 weeks, and they were experiencing difficulty restoring data; therefore, it could not guarantee 100% data recovery.

NEC understands there are immense liability issues if the provider cannot guarantee the restoration and accuracy of data. Additionally, compliance standards, such as the California Consumer Privacy Act (CCPA) of 2018, requires that the proper compliance protocols are in place, including where data is located, who has access to the equipment and data, and the chain of custody of who has accessed the data.

UNIVERGE BLUE BACKUP and RECOVER for Salesforce ensures consistent corporate compliance through standardization and simplifies the overall backup and recovery processes. The solution ensures that all Salesforce data is backed up in accordance with the organization’s overall backup policy and reported through standardized corporate policies that ensure compliance. It also consolidates all server, application, client and Salesforce data into a unified environment – providing a better, more secure way to work.

UNIVERGE BLUE BACKUP and RECOVER is built on award-winning NEC HYDRAstor® Storage technology, industry-leading CommVault® BACKUP Software, Iron Mountain® Data Centers, and is complemented with daily reports and always-on monitoring. The solution is highly scalable and flexible, delivering backup strategies that can scale with an organization’s evolving needs.

Interested in learning how NEC can protect your Salesforce Data?

Fill out the form below and speak to an expert today!

Enabling Long-Term Continuity with Feature Rich On-Line Meeting Solution

In March 2020, many began working from home and relying on remote meeting tools to communicate and collaborate. During this time, most organizations’ focus was just to keep their business up and running until employees were permitted to go back into the office. Organizations kicked into survival mode, some quickly implementing solutions that were intended to be a temporary fix until things went back to normal.

As time goes on, it is clear the business world will likely not “go back to normal” for the foreseeable future, and possibly never will. Now for some, the swift adaptions implemented because of the crisis have proven only to be effective for a short period of time, and not sustainable as long-term solutions.

The spread of COVID-19 has led to a rapid shift in how employees and customers communicate. Now, organizations must start thinking purposefully about redesigning their business operations with the right collaboration tools that will help to enable a sustained future. The future now depends on an organization’s ability to adapt their business by rethinking business continuity and resiliency plans.

Rethinking Business Continuity

Before the pandemic, many organizations associated business continuity with operations and services in the wake of a disruptive event, such as disaster recovery. Now, we realize that business continuity and resiliency go beyond just disaster recovery and disaster planning. Now, business continuity means that employees have the tools and resources to do their jobs from anywhere at any time.

To ensure that productivity happens from anywhere, the tools must be easy to use, always available, highly secure, mobile-ready, tightly integrated, and well supported. NEC UNIVERGE BLUE CLOUD SERVICES makes this possible.

Embracing Digital Collaboration Tools to Enable Business Continuity

"Business as usual” may have changed. What we consider “an office” may have changed. But what hasn’t changed is the need to keep doing what we’ve always been doing, and that means keeping employees connected and engaged, providing great customer support, and winning new business.

Feature rich online meeting tools allow employees to collaborate with their colleagues as effectively as they would in a physical office and meet with prospective customers to pitch their products and services – from anywhere.

While video collaboration and/or voice is a great start, businesses cannot sustain by only utilizing video collaboration and phone calls as their primary communication method. Other features are necessary such as team chat, webinar, file share and sync, co-editing, phone calls, screen share, and more.

Introducing UNIVERGE BLUE® MEET WEBINAR

UNIVERGE BLUE MEET WEBINAR is an online virtual event service that provides a complete set of tools and capabilities to help grow business virtually and reach more people, wherever they are located.

Presenters can use video, audio, and screen share to effectively communicate with customers and prospects no matter their location. MEET WEBINAR helps to build personal connections, engagement, and trust by allowing attendees to see the presenter in real-time and engage through Q&A, Emoji’s, live Polls and more. Organizations can reach a broader audience and grow their business with an easy-to-use service that connects and engages anyone, on any device, from anywhere.

Streamlining communication complexity is the key to improving remote collaboration, enhancing security and productivity, as well as saving time, finances, and resources. It’s important that employees and customers don’t lose the power of face-to-face meetings while remote. The good news is they don’t have to! With NEC’s UNIVERGE BLUE MEET WEBINAR, employees have access to powerful online meeting and virtual collaboration tools to help keep business moving forward, no matter their location.

With UNIVERGE BLUE MEET WEBINAR you can:

  • Promote webinars with customizable invitations, registration pages, and email reminders
  • Host webinars with up to 12 HD video presenters and up to 1,000 attendees
  • Record sessions and report on who viewed the recording
  • Generate detailed reports on attendance, performance, chat, polls, Q&A, and surveys; follow up with emails and surveys to push attendees down the purchasing funnel
  • Integrate with 1,000 + business apps via Zapier to track your leads, registrations, and more!

NEC’S UNIVERGE BLUE CLOUD SERVICES incorporate a variety of cloud-based communications, collaboration, and backup solutions. Whatever kind of challenge has been imposed on your business; NEC can help you figure out the solution.

If you are interested in learning more about NEC’s UNIVERGE BLUE MEET WEBINAR On-line Meeting solution, visit https://www.univergeblue.com/cloud-services/webinar/ or get in touch with a UNIVERGE BLUE expert today.

Who’s Protecting Your Data?

Data is an organization’s most valuable asset. However, many organizations lack the critical software, infrastructure, and security processes needed to mitigate potential loss or access.

A recent Commvault survey shows that nearly half (43%) of IT managers do not have a comprehensive backup solution in place. Of those who do, less than half of ransomware victims were able to fully recover their data after an attack. Even more surprising is the increasing threat by insiders taking malicious action against their firms, with 72% of organizations stating that insider attacks have become more frequent over the last 12 months.

One thing is clear: it’s no longer a question of if a cyber-attack will take place, but when.

Cost of Data Breaches and Ransomware

The price companies pay for data breaches and ransomware attacks is not only the potential data loss or the cryptocurrency ransom that they may pay, but also the cost of recovering from the attack. A prime example is the ransomware attack on the city of Baltimore. While the perpetrators of the attack only demanded $76,000 in Bitcoin which the city refused to pay, Baltimore city officials estimated the recovery from this attack will cost taxpayers over $18.2M.

Losses can come from stoppages in manufacturing, inability to receive payments, employees unable to work, inability to service customers, cost of recovery specialists and implementation of new security protocols, and sadly, even death of a patient in a healthcare setting. This is why it is critical for businesses and organizations ensure that they have the right data protection in place.

UNIVERGE BLUE® BACKUP and RECOVER

NEC’s UNIVERGE BLUE® BACKUP and RECOVER offers a broad set of fully integrated services to manage and protect critical proprietary information and data. It is a powerful, cost-effective, and reliable managed Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) solution that delivers always-on data protection.

Key features of UNIVERGE BLUE BACKUP and RECOVER include:

  • Optimized and secure backup and disaster recovery architecture: Industry leading BaaS software from CommVault detects Ransomware, while NEC’s award winning HYDRAstor® optimizes and protects data with built-in deduplication, compression and data verification.
  • Risk mitigation and reliability: Iron Mountain’s datacenters – some of the most secure, compliant and energy efficient datacenters in the world – safely and securely store at-rest data. Advanced Encryption Standard (AES) ensures data remains safe whether in-transit or at rest.
  • Regulatory compliance: Iron Mountain’s national datacenter Level 4 Security offers broad coverage and high levels of compliance ideal for healthcare and federal organizations.
  • Dynamic delivery models: Flexibility to backup between datacenters with an on-premises solution or straight to the cloud, virtual or physical environments.
  • Service and support: 7x24x365 management and support from a fully staffed Network Operations Center (NOC), as well as regular status and performance reports.
  • Simple & predictable cost effective billing options: Pay-as-you-go pricing ensures organizations only pay for storage that is consumed

Let’s Get Started!

Schedule a demo and start protecting your organization’s data today!

Reach Sky-High Communications with UNIVERGE BLUE

Businesses today are rapidly migrating to the cloud. But with upfront costs, unforeseen challenges and the process of getting employees up and running, transitioning to the cloud can feel daunting at times. In fact, 50% of IT professionals say that lack of skills is the top challenge their organizations face in adopting cloud-based infrastructure.

What if there was a simple and reliable solution that could help you transition to the cloud?

Meet UNIVERGE BLUE® CLOUD SERVICES. NEC’s UNIVERGE BLUE provides customers with a frictionless, comprehensive and enhanced set of fully integrated, cloud services ranging from integrated phone system, video conferencing, messaging and contact center to backup & disaster recovery.

UNIVERGE BLUE is completely customizable, with no one-size-fits-all solution. So, no matter where you are on your cloud journey, UNIVERGE BLUE is here to fit your unique business needs.

Your Business is Constantly Evolving – So Should Your IT

How we communicate in the workplace has changed significantly over the last decade thanks to rapid advancements in technology. Communications technology was forced to evolve in order to support the growing number of remote employees across the globe. Even before the current COVID-19 pandemic, the ability to support a remote workforce was already becoming a top priority for many businesses.

However, the COVID-19 pandemic has provided a new perspective on the importance of being able to adapt at a moment’s notice. In just a relatively short period of time, technology teams were tasked with addressing remote users, enabling multiple devices, building out new locations, implementing cross-channel solutions and more.

On-premises hardware simply cannot keep up. As the world continues to change and business needs continue to evolve, businesses need a solution with the flexibility to adapt and grow with them.

Don’t Fall Behind Because of Your IT

Maybe you’re experiencing increased operational costs for overhead and maintenance. Or, perhaps you’re struggling to balance multiple technology solutions spread across various locations and are at risk of your infrastructure becoming complicated, unmanageable and outdated.

And, further complicating things is security. As the number of detrimental data breaches continues to grow, many IT teams are becoming saturated and overwhelmed with risk management and they could be struggling to keep up.

Read our latest ebook, ‘Reach Sky High Communications’ to learn more about how NEC UNIVERGE BLUE can provide you with a simple and reliable path to the cloud.

Transition to the Cloud with NEC

UNIVERGE BLUE is designed to meet the needs of business of all sizes. Whether you’re a startup of 10 employees or an enterprise of thousands around the globe, NEC specializes in providing flexible options for every type of business.

With UNIVERGE BLUE, business can achieve the following:

  • Remove internal barriers to communication and scalability
  • Keep up with ever-increasing customer demands
  • Connect employee engagement with customer satisfaction
  • Enable remote employees to be efficient and connected
  • Automate maintenance and updates
  • Protect organizational data and reduce risk

UNIVERGE BLUE not only meets your needs today, but it will grow with you and provide a comprehensive solution for the future. It’s time to reach for the clouds with NEC’s UNIVERGE BLUE CLOUD SERVICES.

Contact Us Today

Ready to get started on your journey to the cloud? Schedule a demo and speak with one of our cloud experts today!

What’s the best backup solution for my environment?

In May 2019, a ransomware attack held the city of Baltimore’s computers hostage, preventing its citizens from paying water bills or parking tickets. City leaders say that fully restoring systems takes months and even then, data may be corrupted or unusable. In efforts to employ more technology in city infrastructure, cyberhackers are infiltrating city operations more than ever before.
If you’re reading this, chances are highly likely that you’re unsatisfied with your current backup solution. According to CommVault, the statistics around backups and data restores reveal:
• Only 57% of IT managers have a backup solution in place, of which 75% were not able to restore their data.
• 81% of ransomware victims felt confident in their ability to restore completely from backups, but only 42% could restore their data fully.
• Sixty percent of organizations shut down after a data loss disaster and the average cost of downtime is $250,000 per hour.
Perhaps you’re all too familiar with these statistics and are wondering how to implement a quality backup solution that works for your budget and environment.
Answer these questions and read on to determine the best backup solution for your environment.

How Much Am I Really Paying for Protection?
Consider the true cost of backups and disaster recovery for your organization. You may be paying for hardware and software licensing, network hardware infrastructure, management costs, disaster recovery location, environment management and more. How much are you paying in staff to manage everything and training on the skills required for equipment maintenance? Are you paying for full-time use of expertise or technology that you only use part of the time? Can you put a cost on unreliable backups, slow backups and restores, low service levels, downtime or noncompliance?

NEC Solution Simplifies Backup Complexity – NEC/B&A Case Study:

UNIVERGE BLUE Backup as a Service Case Study: B & A from InteractiveNEC

How Complex is My Environment?

If your IT environment keeps changing, includes multiple applications, legacy systems or other complex infrastructure, you’re already familiar with the cost of owning several different software and hardware licenses. Changes in public policy may require technology updates or backup reliability to maintain compliance with new regulations. Data loss, intrusion and cyber threats add another layer of complexity requiring continual management, monitoring and updates. You may also manage this environment on your own, in reactive mode and in silos, increasing the cost and inefficiency of your IT staff.

NEC Backup as a Service Reduces Administrative Tasks, Helping IT Departments Help Their Organizations

What’s Your Data Worth? from InteractiveNEC

The Benefits of Backup as a Service (BaaS)

While considering the cost of adding a full-service disaster recovery solution, consider how Backup as a Service creates a better IT employee experience. By implementing a fully-managed and hosted system, NEC manages all the data, licensing, network and infrastructure, mitigating the risk of data loss and increasing your IT staff’s efficiency.

BaaS also adds to a better customer experience. Complex environments may require maintenance to ensure a fully compliant data center. With NEC’s UNIVERGE BLUE BaaS solution, your employees have data when they need it, without fail, in fully regulated data centers with fully compliant software.

Why Choose NEC for BaaS?

Regardless of your business size or the complexity of your data and storage environment, NEC has a solution for you. NEC’s UNIVERGE BLUE BaaS is a full-service backup infrastructure, fully managed and at a lower cost of ownership. In fact, your organization will no longer be responsible for maintaining the infrastructure or backups unless you choose to do so. UNIVERGE BLUE BaaS also incorporates the cost of disaster recovery, creating a cost-effective, secure solution. When your business needs a data restore, NEC’s UNIVERGE BLUE BaaS is available at a moment’s notice:

  • Built and optimized on NEC Storage infrastructure
  • Reliable, managed backup and recovery available anytime
  • Fully staffed network operations center to manage the process
  • Daily or monthly performance and status reports
  • AEC 128-bit encryption for virtual servers, physical servers or database applications
  • Personalized retention and recovery time objectives

NEC will also offer a personal consultation with your organization to accurately assess your current backup solution and determine if a new one is needed.

NEC’s UNIVEGRE BLUE BaaS Deployment Options

With NEC, BaaS is available from self-service to fully managed backup and disaster recovery services:

  • NEC appliance in your local data center (on and off premise and fully managed): Your servers will be backed up to the appliance and then sent to the off premises NEC cloud.  Your organization pays for the appliance and it can be self-managed or fully managed by NEC.
  • Backup to the NEC cloud (fully hosted): Your existing servers are directed to backup to NEC’s cloud over a secure link. Your organization only pays for the space and services you need.

In a fully hosted system, NEC’s UNIVERGE BLUE BaaS solution delivers security and performance and is powered by industry-leading CommVault® backup software. The infrastructure is placed in highly secure and compliant IronMountain® data centers offering fully automated, cost-effective and easily scalable backup solutions. Network operations and restores are available 7x24x365. The system integrates with multiple applications and legacy systems including SAP, CRM systems and more. This scenario is best for complex storage and data environments such as healthcare, hospitality and education.

The on-premises appliance is built using the optimal NEC infrastructure platform to meet the requirement.  This includes NEC’s HYDRAstor Physical and Virtual appliances, as well as NEC’s Storage Rich Servers configured with the appropriate software to easily handle the needs of SMB to enterprise businesses.

Is Your Backup Solution Slow or Outdated?

To protect your data, ensure a positive customer experience and create a more efficient employee experience, it may be time to consider a better backup solution. With enormous amounts of data that are changing at rapid speed, tape backups could be outdated as quickly as a backup is finished. Migrations, maintenance and unplanned downtime can disrupt production and reduce the efficiency of your IT staff. Inconsistent and often incomplete backups can cost your organization, including hurting the bottom line dramatically.

NEC’s HYDRAstor, recognized as 2015’s Best of Interop in Storage and with a Network Products Guide Gold Award in Storage Solutions, is widely regarded as the most scalable and fastest dedupe appliance. NEC’s powerful award-winning infrastructure and technology is available and customizable for your IT environment.

Learn more at https://www.necam.com/Cloud/BaaS/ or schedule a no obligation consultation with an NEC backup expert to determine which solution fits your needs and budget. Just fill out the form below, and we will get back to you soon.