NEC Maintains Top Rank in 2022 NIST FRVT Report

NIST Ranked #1 Globally

  • #1 in Mugshot Identification
  • #1 in Border Security Identification
  • #1 in Mugshot Identification over age differences

At NEC Corporation, we take great pride in our legacy of creating the best technology in our field and our biometric authentication algorithms are no exception. Our #1-ranked National Institute of Standards and Technology (NIST) algorithms are trusted every day to provide accurate and secure results across sectors including commercial aviation, hospitality and the United States government.

Adding to this legacy, we are excited to share that NEC’s facial recognition algorithm earned the top ranking from NIST’s most recent Face Recognition Vendor Test across multiple categories.

NEC earned top recognition in the categories of Mugshot Identification both globally and in the United States, Global Border Security Identification, and Global Mugshot Identification over age differences, as well as Mugshot to Webcam Identification here in the U.S.

These rankings match the very real, positive impact our technology has on society every day. For example, U.S. CBP Deputy Commissioner, Troy Miller, recently shared in an interview1 that facial recognition technology, including our algorithm, has identified more than 1,000 imposters attempting to enter the country with false documents since 2018 – decreasing potential crime and creating safer communities.

For more than two decades, NEC has consistently surpassed competitors’ algorithms in the categories of accuracy and speed. This remains true even when demographic differentials including race and sex are accounted for and when subjects wear protective face masks. Our algorithm passed internal tests with a rate of over 99.9% in 1:1 verification when face masks of various colors and patterns were worn by individuals – ensuring security and supporting public health.

The latest NIST results showed NEC’s algorithm outperformed the entire field of 329 entries submitted from all over the world on mugshot identification. Our NEC-005 algorithm demonstrated a False Negative Identification Rate (FNIR) of just 0.0017 at a False Positive Rate (FPIR) of 0.001, respectively.

This same algorithm outperformed a field of 289 entries on Mugshot to Webcam identification with an FNIR of .0120 at a FPIR of .001.

NEC’s facial recognition algorithm is called upon by professionals across a diverse range of use cases in critical moments and is counted on for its reliable and accurate results. These use cases include criminal investigation, immigration, military security and national identification within the entertainment industry.

We have implemented more than 1,000 systems with our top-ranked fingerprint and face recognition technologies in more than 70 countries and regions around the world.

Our team works to create the most accurate and reliable product possible to ensure safe, accessible and enjoyable experiences for every person who uses our technology. While navigating access points can often be a hassle, we see a touchless and frictionless future made possible through our first-ranked biometric authentication algorithm.

To read more, you can access the full NIST report, here.

Learn more about our #1 ranked algorithm’s use cases here.

1. https://about.bgov.com/news/facial-scans-catch-impostors-at-border-as-agencies-embrace-use/

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NEC National Security Systems Showcases Digital Identity Solutions

NEC National Security Systems (NEC NSS) showcased its robust, cloud-native digital management platform, body worn solutions and iris recognition capabilities at the connect:ID 2021 conference, October 5-6 in Washington, D.C.

Enlightening Speeches & Future-Focused Conversations

NEC speakers presented and participated in illuminating interviews and discussions during connect:ID, including company leaders: Dr. Kathleen Kiernan, the newly appointed president of NEC NSS; Raffie Beroukhim, SVP and Chief Experience Officer and NEC NSS board member; and Kris Ranganath, Chief Technology Officer.

  • Dr. Kiernan delivered an opening keynote focusing on “Putting a Face on the Digital ID Generation.”
  • Ranganath presented “Decentralized Identity” during a summit speech regarding the benefits of decentralized identity management solutions.
  • As a board member of the International Biometric Identity Association (IBIA), Raffie participated in a panel discussion on key topics in advanced recognition for government agencies.

In addition, Allen Ganz, Vice President of Customer Experience, was interviewed on the topic of “The Future of Digital Travel.” Ganz, who has implemented biometric solutions in the aviation industry, shared information about the first curb-to-gate system for a commercial airline in the United States, which was unveiled at Atlanta’s Terminal F in 2019.

Authentication & Digital Identity Solutions

At the conference NEC NSS hosted a prominent booth showcasing their digital identity management and body worn solutions, that provide identity intelligence, by combining NEC’s best of breed matching algorithms with cutting edge wearable cameras.

They also displayed NEC Digital Platform, a highly secure and scalable digital identity management platform that effortlessly brings touchless experiences to countless use cases. The platform provides a unified experience for a variety of services and transactions by using a unique, multi-factor Digital ID based on biometric authentication and AI technology. It streamlines both physical and digital identities into a secure, privacy-driven ecosystem for a seamless, secure, more personalized, and intuitive customer experience.

Also featured was the new iris-face combo kiosk that seamlessly matches a user’s iris or face—or both modalities simultaneously—against an existing document. Using NEC’s proprietary eye detection technology and remote gaze detection, this solution provides biometric authentication under a variety of conditions.

To learn how NEC NSS provides vital biometric, AI and computer support to U.S. government agencies, please visit the website. You can also follow NEC NSS on Twitter at @NECNSSFed and on its LinkedIn page.

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NEC Announces Dr. Kathleen Kiernan as Permanent President of NEC National Security Systems

Today the entire NEC family celebrates the announcement of Dr. Kathleen Kiernan as permanent President of NEC National Security Systems, our FOCI-mitigated subsidiary that provides advanced technology solutions to the federal government. Raffie Beroukhim, Senior Vice President and Chief Experience Officer of NEC Corporation of America spoke for all of us when he said, “Kathleen is absolutely the right fit for us.”

Beroukhim went on to say, “In her almost three decades of experience in federal law enforcement, she’s seen it all and it’s that public-sector security expertise we want guiding us well into the future.”

NEC NSS was created to provide the world-class innovations of NEC Corporation in a specialized manner to the United States government. This mission has established the company as a leading provider of digital identity solutions and AI technology across defense, intelligence, law enforcement, homeland security and other agencies.

Kathleen KiernanWith Dr. Kiernan at the helm, we know NSS will continue to do all this and more.

While she has served as Interim President of NEC NSS for just two months, Dr. Kiernan’s combination of leadership experience and industry expertise has already proved invaluable to the company.

Dr. Kiernan is a 29-year veteran of Federal Law Enforcement and one of our country’s foremost experts in threat detection. Having previously served as Assistant Director for the Office of Strategic Intelligence and Information for the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF), she knows firsthand what it takes to lead expert organizational strategy based in intelligence.

Her impressive resume reaches further, as Dr. Kiernan is also the Founder and CEO of Kiernan Group Holdings (KGH), a women-owned global consulting firm specializing in intelligence, law enforcement and national security. She is a recognized expert in strategic thinking, strategy development, and facilitating critical incident management exercises for senior leaders across public and private sector organizations.

You can see why she was our first choice for the position.

On making the transition to permanent President, Dr. Kiernan stated, ”These past two months at NEC NSS have been simply outstanding. Our focus on cloud-enabled digital identity management solutions and cutting-edge technology is being at the speed of need in the global environment, while also providing shared value to our communities is an unbeatable combination.”

As technology and our industry continues to evolve, visionary leadership that can see what’s coming around the corner and adapt as needed is more important than ever. In the years to come as NEC NSS continues to grow under Dr. Kiernan’s leadership you’ll want to stay up-to-date with news emerging from the company’s social media channels. You can follow NEC NSS on Twitter at @NECNSSFed and on their LinkedIn page.

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The Post-COVID Future of Quick Service and Fast Casual Restaurants

As we start to think about life in a post-COVID world, one of the main questions is what part of our revamped lifestyles are here to stay? Financial crises, natural disasters, and societal developments always lead to innovation and transformation, and COVID-19 is no different. Among the trends that will be long-lasting is the shift away from touch-based interactions toward touchless ones. We believe that the future is touchless everything.

In the quick-serve restaurant (QSR) industry, touchless everything means the whole experience from ordering, menus, payment, drive-thru and pickup. As dining in has been limited, the demand for drive-thru and pickup has increased exponentially. Increased demand, though, has its downsides. Long lines mean poor customer experience and lost sales opportunities as drivers may be deterred from waiting.

In fact, according to one study, the use of digital menu boards, which shaves off 12.3 seconds of throughput, can result in nearly $28,000 in savings per location, equating to hundreds of millions of dollars for large QSRs. The reverse is true in an industry that saw wait times increase by nearly 30 seconds across the board. This means that digital innovation is key to removing friction from the ordering, payment, and pickup interactions so brands can serve more customers, faster and safer.

In addition to digital menus, the use of mobile technologies paired with biometrics provide other opportunities for improved customer experiences. For example, with facial recognition, a guest may simply drive-up to the digital menu and be automatically identified to gain access to personalized special offers, recall a previous order, redeem loyalty rewards and make a payment. This saves time and gives the customer the type of experience that drives incremental sales and creates strong brand loyalty.

Creating Wow Experiences with Facial Recognition

The NEC I:Delight platform is specially designed to create these wow experiences. Adding the I:Delight platform to new or existing apps is simple. Users can easily register by taking a quick selfie for their online profile to create a Digital ID. Once registered, they can simply log-in to the mobile app with their face, or in store at a kiosk, to place an order and approve payment using their secure Digital ID. If a guest is picking up their order in-person, a simple glance at a tablet can alert staff that they have arrived to ensure they receive their order quickly and safely.

Drive-Thru Ordering and Payment

The NEC I:Delight platform can also be incorporated at the drive-thru for enhanced, personalized service and operational efficiency. When a customer pulls-up to the drive-thru, the platform recognizes their Digital ID and alerts staff to the customer’s arrival. Stored preferences and targeted promotions appear on the digital menu screen, and staff can greet the customer by name. If a payment method is saved in the customer’s loyalty account, face verification or a saved PIN is all that is needed to complete the transaction.

According to a recent study commissioned by the Kellogg School of Management, Columbia Graduate School of Business and Harvard Business School, every 7 seconds saved in drive-thru wait times equates to about 1 percent increase in sales. This makes both the customer experience and business value benefit of the NEC I:Delight platform hard to overstate:

  • Increases throughput of customers with a more personalized experience.
  • Easily monitors customer purchasing behaviors to better anticipate customer needs and offer targeted promotions.
  • Brings up pre-order or previous order for faster transactions times, minimizing the time for order customizations.
  • Offers seamless, contactless payments for a faster and safer experience.

NEC is a trusted leader in facial recognition, ranked number one in biometric innovation by NIST for five consecutive years. With over 1,000 deployments in 70 countries around the world and $2.6 billion invested annually in research and development, NEC is the preferred partner for fast-casual restaurants looking for facial recognition-enabled solutions for an enhanced customer experience.

Below is a three-page preview of our eBook. Click here to lean more about our touchless solutions or complete the form below to download the entire eBook.

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A Solid Platform for a Touchless World

In a matter of months, the COVID-19 pandemic has swept the globe, fundamentally altering social paradigms and prompting governments, businesses, and the public to seek new ways of interacting. Even after the current crisis passes, it will take time to recover, and many aspects of daily life may never be the same.

In the “new normal” to follow, we expect the current emphasis on public health and safety to continue unabated, making the ability to travel, shop, and work without the use of tangible identification or credit cards, touchscreens, or digital signature pens higher priorities. To individuals and organizations alike, technologies that support both frictionless access and social distancing measures are now more important than ever. Solutions that satisfy these emerging needs will require two components:

1

Making touchpoints “touchless” to reduce the spread of infectious diseases

2

Providing an advanced, robust, and scalable platform to support hygienic customer experiences

Combined, these components offer a new, revolutionary approach to Digital Transformation (DX), which will enable personal identification via digital technologies to interconnect people—including corporations and local and national agencies—and processes. Participants who opt in to DX technologies can benefit from enhanced digital services that securely, efficiently, and hygienically permeate all facets of life.

Through many years of work with governments and enterprise partners, NEC
has developed technologies that can eliminate the need for physical interaction
when identifying individuals. Although we began our journey toward touchless technology long before the current crisis, the COVID-19 pandemic has provided a new perspective on the importance of our solutions to essential workers who are on the frontlines to ensure our safety and security. Our commitment to support these workers is one of many factors that have driven the implementation of our biometric and AI solutions for multiple purposes, including aviation and immigration.

NEC sends its heartfelt thanks to essential workers and first responders who put their own lives on the line to keep us all safe.

An example of our touchless technology at work in aviation is NEC’s implementation of the first curb-to-gate biometric terminal in the U.S. with Delta Air Lines, in partnership with the U.S. Customs and Border Protection (CBP), the Transportation Security Administration (TSA), and Hartsfield–Jackson Atlanta International Airport (ATL). Our curb-to-gate solution enables rapid identification and real-time screening of passengers. Travelers flying to an international destination can choose to use face recognition technology to check in at the self-service kiosks, drop bags at the check-in counters, go through the TSA checkpoint, and board a flight without requiring a physical ID card or boarding pass. Not only are our solutions more efficient, they are more hygienic with reduced risk of contamination, and they help streamline and secure customer interactions.

While integrating thermal sensors is the first step in addressing the COVID-19 pandemic, implementation of secure, touchless access requires sensor fusion. NEC’s award-winning biometrics solutions, including face and iris recognition, coupled with our cutting-edge technologies in behavior detection, body recognition, video analytics, and artificial intelligence, provide the tools to ensure successful implementation of touchless technologies.

Please see NEC’s “Vision of a Touchless World” exclusive whitepaper below.

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