NEC Unified Solutions Receives 2007 Product of the Year Award from Communications Solutions

NEC Unified Solutions Receives 2007 Product of the Year Award from Communications Solutions

Automated Message System Honored for Outstanding Innovation

Irving, Texas, June 25, 2008 — NEC Unified Solutions announced today that Technology Marketing Corporation’s (TMC) Communications Solutions (www.tmcnet.com/comsol) has named the Automated Message System (AMS) as a recipient of a 2007 Product of the Year Award.

NEC’s AMS enables businesses of all types and sizes to provide valuable messages and reminders to patients, clients, customers and employees. AMS can also help improve delivery of announcements and enhance responses, resulting in a return on investment by reducing administrative process costs and allowing companies to build longer-lasting customer relationships.

For any announcement, the AMS can send a message via a phone call, email or text message. Each call or message is customized with specific information for each targeted individual. Interactive voice response functionality supplements the calling capability and asks for confirmation that the message was received. The recipient also has the option of being routed to a staff member via a normal extension number or integration with NEC’s contact center solutions.

“NEC’s AMS system can help reduce administrative process costs, improve customer relationships, and eliminate the hours required to manually call customers to remind them about appointments in numerous service-oriented industries,” said Diana Schoenmann, vice president of the National Sales Assistance Center, NEC Unified Solutions. “We are pleased that Communications Solutions has recognized NEC’s leadership in developing innovative products that continue to revolutionize the way our customers do business.”

“NEC has been recognized with a 2007 Product of the Year Award for their excellence in the advancement of voice, data and/or video communications,” said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions. “NEC has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”

The eighth annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2007 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievement.

The 2007 Product of the Year Award winners can be found on the Communications Solutions Web site.

About NEC Unified Solutions
NEC Unified Solutions helps companies unify their business communications through innovative software, applications, development tools, and services. NEC offers a complete portfolio for unified communications, wireless, voice, data and managed services, as well as systems integration and application development. NEC Unified Solutions serves as the North American communications integration arm of global giant NEC Corporation for Fortune 1000, as well as small to mid-sized businesses in vertical markets such as hospitality, education, government, and healthcare. For more information, visit www.necunified.com.

About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast* and by over three million unique visitors each month worldwide, according to Webtrends In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.

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For more information about TMC, visit www.tmcnet.com.

ROI in One Weekend: NEC’s MA4000 Proves Value at University of New Mexico Hospital

ROI in One Weekend: NEC’s MA4000 Proves Value at University of New Mexico Hospital

UNM utilized powerful management application for 900-phone move to new hospital facility establishing immediate benefits

IRVING, TX, June 24, 2008 — NEC Unified Solutions, Inc. (NEC), a leader in enterprise business communications, today announced that it assisted the University of New Mexico (UNM) Hospital with a seamless weekend move to a new hospital facility using NEC’s UNIVERGE® MA4000 provisioning system to help ensure secure, centralized, browser-based management while demonstrating a reduced total cost of ownership.

Building on a 25-year relationship with NEC, UNM Hospital deployed the MA4000 to enable centralized management of both new and existing installations. The MA4000 manages voice servers simultaneously, with minimal administrator interaction. In 2007, it allowed the UNM Hospital to seamlessly transfer more than 900 IP telephone lines in one weekend when the hospital opened its new Barbara and Bill Richardson Pavilion.

“We believe that the MA4000 proved its value in that one weekend, saving our staff time, effort and expense by allowing us to modify the existing framework and upload new specifications without the need for costly third-party technicians,” said Mark Reynolds, associate director of IT services communications, University of New Mexico. “It would have taken technicians about 900 hours to manually configure the same specifications for our move, positioning us far beyond our budget and timeframe, and resulting in less data consistency.”

UNM’s information services team was able to simplify employee migration while upgrading technology and increasing the team’s own productivity by reducing the number of hours it takes to manage the UNM hospital’s communications system. This is the key to NEC’s UNIVERGE360 approach, which helps to identify the role of the employee, in this case technicians, to assist with the move. Once the role has been identified, NEC provides the best technology to meet the communications need, which for UNM was the MA4000.

“As a user of some of NEC’s most advanced communications solutions, UNM provides an excellent example of the capabilities of the MA4000 management solution,” said Don Fiorentino, vice president of western regional sales, NEC Unified Solutions. “The MA4000 allowed UNM Hospital to perform months of preparatory programming changes during off-peak hours so that the actual move was completed successfully in two days, with all patients and staff arriving with full access to working communication systems.”

The MA4000 management system is designed to help increase overall productivity while delivering flexibility and simplicity to IP Telephony administration. Because the MA4000 system integrates with the IT department’s current administration system and operates on a Web-based interface, UNM Hospital was able to reduce overall total cost of ownership and save money during a critical facility change.

A case study detailing the University of New Mexico’s use of MA4000 is available online at www.necunified.com.

About NEC Unified Solutions
NEC Unified Solutions helps companies unify their business communications through innovative software, applications, development tools, and services. NEC offers a complete portfolio for unified communications, wireless, voice, data and managed services, as well as systems integration and application development. NEC Unified Solutions serves as the North American communications integration arm of global giant NEC Corporation for Fortune 1000, as well as small to mid-sized businesses in vertical markets such as hospitality, education, government, and healthcare. For more information, visit www.necunified.com.

About University of New Mexico
The University of New Mexico is the state’s largest university, serving more than 32,000 students. UNM is home to the state’s only schools of law, medicine, pharmacy and architecture and operates New Mexico’s only academic health center. UNM is noted for comprehensive undergraduate programs and research that benefits the state and the nation.