The Role of Advanced Analytics in Transportation

Posted by Jason Van Sice on July 25, 2023August 21, 2023 Posted in Biometrics, Customer Experience, Government, Retail, Security Tagged airport, aviation, digital id platform, digital identity, privacy, tourism

The transportation industry has faced significant challenges and disruptions over the last several years with COVID-19 followed by recording breaking passenger volumes.

At the forefront of this transformation is the role of Advanced Analytics. Our latest white paper explores how leveraging Identity Intelligence can revolutionize the transportation sector. By embracing scalable, service-oriented contracts and implementing automation and analytics driven by real-time data, businesses can enhance their operational efficiency and customer experience.

Get insight into various aspects of digital transformation in transportation that are scalable, cost-effective and create positive experiences for customers and employees alike.

Learn how digital wallets and decentralized identity solutions can empower consumers and enhance their travel experiences. With the ability to store essential documents, payment methods and verification credentials, digital wallets offer a seamless end-to-end journey for travelers.

Click here to download our whitepaper, "The Role of Identity Intelligence in Transportation Digital Transformation," to gain valuable insight into the transportation industry’s future. Discover how embracing digital technologies, automation, and identity intelligence can drive success in an increasingly tech-savvy culture and digitally connected world.

Get the latest information and stay ahead of the curve by following us on LinkedIn at www.linkedin.com/company/nec-corporation-of-america/.

Or, connect with one of our experts here to learn how to get started on your digital transformation.

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The Future of Biometric Authentication and Digital IDs

Posted by Kevin Ells on July 19, 2023August 21, 2023 Posted in Biometrics, Digital ID Tagged biometric authentication, IoT, multimodal

Introduction

As we come to the last chapter of our series on Biometric Authentication and Digital IDs, it is essential to explore the future of these technologies. The field of biometrics is continuously evolving, driven by advancements in technology and the increasing need for secure and convenient identity verification. Let’s take a glimpse into what the future holds.

Continuous Advancements in Biometric Technology:

The field of biometric technology is poised for continuous advancements. Companies like NEC are at the forefront of research and development, constantly improving biometric systems’ accuracy, speed, and reliability. Advances in machine learning and artificial intelligence will further enhance the capabilities of biometric authentication, making it even more robust and secure.

Multimodal Biometrics:

The future of biometric authentication lies in multimodal biometrics, which combines multiple biometric identifiers for enhanced accuracy and reliability. This approach combines different biometric modalities, such as facial recognition, fingerprint scanning, and voice recognition, to create a more comprehensive and robust authentication system. NEC has pioneered multimodal biometric solutions, leveraging its expertise to provide advanced and highly accurate authentication technologies.

Integration with IoT and Wearable Devices:

The Internet of Things (IoT) and wearable devices are gaining momentum in various industries. Integrating biometric authentication with IoT devices and wearables will enable seamless and secure access to connected systems and services. For example, smart locks that use facial recognition or fingerprint scanning can provide convenient and secure access to homes and offices.

Blockchain and Decentralized Identity:

Blockchain technology holds great promise for enhancing the security and privacy of digital identities. By leveraging the immutability and transparency of blockchain, digital IDs can be stored securely, and individuals can have greater control over their data. Decentralized identity solutions are emerging, where individuals have ownership of their digital identities and can selectively share information as needed. This ensures privacy while maintaining trust and security.

Biometrics in Financial Services:

The financial services industry is increasingly adopting biometric authentication to enhance security and improve the customer experience. Biometric authentication methods, such as facial recognition and fingerprint scanning, are being integrated into mobile banking apps, enabling secure and convenient access to accounts and transactions. This trend is expected to continue, with biometrics playing a central role in financial services.

Biometrics in Healthcare:

In the healthcare sector, biometric authentication has the potential to revolutionize patient identification and secure access to medical records. Healthcare providers can use biometrics to ensure accurate patient identification, prevent medical errors, and protect sensitive patient data. Biometric solutions are also being explored for remote patient monitoring and telemedicine applications, improving access to healthcare services.

As we embrace the future of biometric authentication and digital IDs, we must strike a balance between convenience, security, and privacy. Companies like NEC will continue developing innovative solutions prioritizing data protection, accuracy, and user experience.

In conclusion, the future of biometric authentication and digital IDs is bright. With ongoing technological advancements, the widespread adoption of these technologies will bring numerous benefits across industries. However, addressing privacy concerns, ensuring data security, and establishing clear regulations to protect individuals’ rights is crucial. Join us in our concluding remarks as we wrap up this enlightening series.

Conclusion

Throughout this blog series, we have explored the fascinating world of Biometric Authentication and Digital IDs. From understanding the basics to delving into the various technologies and their applications, we have uncovered the immense potential and challenges associated with these technologies.

Biometric Authentication offers unparalleled security and convenience, revolutionizing how we verify our identities. Digital IDs digitally represent our identities, streamlining access to services and improving the user experience. However, addressing the privacy and security concerns with these technologies is essential.

Companies like NEC have been instrumental in advancing the field of biometric authentication and digital IDs, providing innovative solutions that prioritize data protection, accuracy, and user experience. Their cutting-edge technologies and commitment to research and development ensure we are at the forefront of the biometric revolution.

As we conclude this series, Biometric Authentication and Digital IDs are shaping the future of identity verification. The continuous advancements, integration with emerging technologies, and focus on privacy and security will pave the way for a more secure and convenient digital landscape.

We hope this series has provided you with valuable insights and sparked your curiosity about the exciting possibilities that lie ahead. Embrace the future of biometric authentication and digital IDs, and join us in shaping a more secure and connected world.

Call to Action

Stay informed and engaged in the world of biometric authentication and digital IDs. Subscribe to our blog series to receive updates on the latest advancements, trends, and real-life examples. Share your thoughts, experiences, and questions in the comments section, and let’s continue the conversation about the future of identity verification.

References/Resources

This series draws upon information from reputable sources, industry research, and the expertise of companies like NEC, a global leader in advanced biometric solutions and digital identity technologies. For readers seeking further exploration, we recommend visiting NEC’s website (https://nectoday.com/) for insightful articles, case studies, and updates on the latest biometric authentication and digital IDs developments.

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All Levels of Government Can Benefit From A Modern, Cloud-Based Communications Platform

Posted by Adam Uthe on July 13, 2023 Posted in Cloud, Government, Unified Communications Tagged collaboration, scalability, UNIVERGE BLUE

Government entities and agencies are constantly being asked to do more with less. As modern communication technology continues to evolve, the public expect to have their concerns heard and resolved in a timely manner. To meet the increasing demands of modern communication, many government agencies and organizations are turning to cloud-based unified communications systems – like UNIVERGE BLUE.

UNIVERGE BLUE’s cloud services offer several key benefits that all government employees can take advantage of to better serve public interests. Streamlined collaboration allows employees to communicate more efficiently and resolve issues faster. Robust security measures help protect critical data and information from unauthorized access. Cloud-based systems offer superior scalability which saves budget and additional resources.

Streamlined Collaboration

A cloud-based unified communications system like UNIVERGE BLUE CONNECT facilitates seamless collaboration by integrating various tools a single platform. Users can effortlessly switch between voice and video calls, instant messaging, and file sharing, enabling real-time collaboration among different departments. This streamlines communication, minimizes delays, and enhances efficiency in decision-making processes. By fostering a culture of collaboration, government organizations can better resolve public issues as they arise.

Robust Data Security

The safety and security of government data and information is a critical concern for public leaders. Hackers and other bad actors are constantly testing the safeguards government entities put in place to protect themselves. All levels of government need to ensure they are safe from these threats. Reputable cloud providers like UNIVERGE BLUE employ advanced encryption techniques, firewalls, and authentication protocols to safeguard data from unauthorized access. Additionally, cloud-based platforms ensure high availability and reliability, with built-in redundancy and disaster recovery mechanisms. Governments need to carefully consider who they trust with their sensitive data and information.

Cost Efficiency and Scalability

Traditionally, on-premises phone systems have required lengthy, expensive installations that, once in place, can be very difficult to maintain and update when needed. Investing in a cloud communications platform helps government agencies dramatically increase operational efficiency and flexibility. Cloud-based solutions allow organizations to easily adjust their communication resources based on demand, such as during times of emergencies or peak activity. UNIVERGE BLUE offers one simple, flat monthly rate that’s based on the number of users with no hidden fees added. This makes it incredibly easy for governments to plan for future budgets without sacrificing performance.

As government entities and organizations adapt to the ever-changing communication landscape, a cloud-based unified communications system emerges as an indispensable tool. Contact one of our experts today to learn more about how UNIVERGE BLUE can help your organization/department modernize your communications infrastructure to better serve your citizens.

FedRAMP & StateRAMP Authorization – It isn’t just for government agencies

Posted by Joe Salisbury on July 10, 2023July 26, 2023 Posted in Cloud, Contact Center, Customer Experience, Government, Security Tagged cloud, Contact Center, customer experience

Despite being primarily developed for government use, FedRAMP and StateRAMP authorized solutions offer undeniable potential that extend far beyond federal, state and local government agencies.

These programs require service providers to undergo rigorous assessments and adhere to strict security controls for their cloud-based products and services. By opting for a vendor that is FedRAMP or StateRAMP authorized – or in the case of our NEC and T-Metrics omnichannel contact center solution which is both FedRAMP and StateRAMP authorized – private sector organizations can be certain they are working with a responsible business partner. One committed to highly secure cloud offerings and cybersecurity best practices.

Explore How NEC & T-Metrics Are Advancing Omnichannel Contact Centers
with a next generation FedRAMP and StateRAMP authorized solution

SECURITY		By selecting a FedRAMP or StateRAMP authorized solution, users have peace of mind knowing that it is capable of effectively mitigating cyber threats and security risks by adhering to the demanding standards set by both programs.
TRUST		As a user of a FedRAMP and StateRAMP authorized solution, companies can position themselves as an organization to be relied upon for secure and reliable service, differentiating themselves from their non-user competitors to strengthen trust among customers, partners and stakeholders.
SAVINGS		FedRAMP and StateRAMP based services also minimize user need for extensive security audits. Valuable time and resources can be saved as ongoing security assessments are central for service providers to maintain authorized status.
OPPORTUNITIES		Opting for a FedRAMP or StateRAMP authorized offering can even unlock valuable business opportunities. This is especially true if looking to grow business within specific industries that place a strong emphasis on stringent security measures and regulatory compliance.

So as you can see, FedRAMP or StateRAMP authorization isn’t just for government agencies. It’s just as relevant to organizations across any industry that values reliability and security.

Interested in seeing a FedRAMP / StateRAMP contact center solution in action?

Connect with us directly @ 1-844-NEC-SAVE or reach out using the form below.

The Privacy and Security Concerns Surrounding Biometric Authentication and Digital IDs

Posted by Kevin Ells on July 5, 2023August 21, 2023 Posted in Biometrics, Digital ID Tagged biometric authentication, privacy, security

Introduction

Biometric authentication and digital IDs have revolutionized the way we verify our identities and access numerous services. These technologies offer numerous advantages but also raise significant privacy and security concerns that must be addressed. This chapter will explore the potential risks associated with biometric authentication and digital IDs and the measures taken to protect individuals’ privacy and secure their sensitive data.

The Risks of Data Breaches:

One of the primary concerns surrounding biometric authentication is the risk of data breaches. Unlike passwords or PINs, biometric identifiers such as fingerprints or facial features cannot be easily changed once compromised. The consequences can be severe if an attacker gains unauthorized access to a database containing biometric data. They could impersonate individuals and use the stolen data for identity theft, fraud, or other malicious purposes. This risk is particularly alarming in sectors like banking and healthcare, where sensitive information is at stake.

Real-World Examples of Biometric Data Breaches:

Over the years, there have been instances of significant biometric data breaches that have highlighted the potential security risks. For example, in 2019, a breach exposed more than a million people’s fingerprints, facial recognition data, and other sensitive information. Such incidents emphasize the urgent need to secure biometric data effectively and implement robust protection measures.

Regulatory Measures and Data Protection:

Stringent data protection measures and regulations have been developed and enforced to address these concerns. In the European Union, the General Data Protection Regulation (GDPR) sets strict requirements for protecting personal data, including biometric information. Companies like NEC, a leader in biometric technology, must demonstrate robust security measures to safeguard biometric data and other sensitive information. Compliance with these regulations ensures that individuals’ privacy rights are respected, and their data is handled carefully.

NEC’s Approach to Privacy and Security:

NEC, a global leader in biometric solutions, adopts a highly strategic approach to data security and privacy, aligning with the latest regulatory guidelines and incorporating state-of-the-art techniques. The company ensures that no biometric data, like images of individuals or pictures of fingerprints, is stored in their systems. Instead, NEC’s systems convert this biometric data into unique digital tokens, which are secure, encrypted representations of the original data. These tokens, unlike the original biometric data, cannot be used outside of the system, creating an additional layer of security.

Moreover, these digital tokens cannot be reverse engineered to recreate the original biometric data, reducing the risk of potential misuse. This approach ensures that even in the event of a data breach, stolen digital tokens would be useless outside of the original system, significantly reducing the risk of identity theft or other forms of fraudulent activity. It is analogous to the distinction between stealing a picture from a social media account and attempting to use it elsewhere, and having a code that only works within the original system. NEC’s unique methodology thus ensures the highest degree of privacy and security for users, preserving the integrity of their biometric data while still allowing for accurate and efficient identity verification.

Advanced Encryption and Anti-Spoofing Techniques:

On the technological front, advanced encryption techniques and anti-spoofing measures are being implemented to enhance the security of biometric authentication systems. Encryption ensures that biometric data is securely stored and transmitted, minimizing the risk of unauthorized access. Anti-spoofing measures, such as liveness detection, differentiate between a real person and a photograph or video used to deceive facial recognition systems. NEC, known for its innovative biometric solutions, has integrated liveness detection into its facial recognition systems, ensuring the technology is not easily fooled by fraudulent attempts.

Privacy-Enhancing Technologies:

Privacy-enhancing technologies are being developed to strike a balance between the benefits of biometrics and individuals’ privacy. Biometric data anonymization and encryption techniques allow the use of biometrics without exposing personal information. By transforming biometric data into anonymous templates, matching can be performed without revealing the original biometric information. These techniques offer privacy protection while still allowing for secure and accurate identification.

Function Creep and Consent:

Privacy concerns surrounding biometric authentication and digital IDs extend beyond data security. There is a growing concern about function creep, where data collected for one specific purpose is used for unrelated purposes without individuals’ consent. Clear and strict regulations are needed to govern the use of biometric data and ensure that individuals have control over their information. Policies must outline individuals’ rights to know how their data is being used and provide the ability to opt-out if desired.

In conclusion,

While biometric authentication and digital IDs offer significant advantages in terms of security and convenience, addressing the privacy and security concerns associated with these technologies is crucial. Robust data protection measures, compliance with regulations like GDPR, and developing privacy-enhancing technologies are key to fostering trust, protecting individuals’ privacy rights, and encouraging broader acceptance and adoption of biometric authentication and digital IDs.

Call to Action

Join us in our next chapter, where we will delve into The Future of Biometric Authentication and Digital IDs, exploring upcoming trends and technologies that will shape the landscape of identity verification.

References/Resources: This chapter draws upon information from reputable sources, industry research, and the expertise of companies like NEC, a global leader in advanced biometric solutions. To learn more about NEC’s contributions and insights in the field of biometric authentication and digital IDs, visit their website at https://nectoday.com/.

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