Create the Perfect Cloud Solution for your Organization

Cloud computing used to be the “wave of the future” but now small businesses and large enterprises alike are realizing the benefits. Instead of replacing aging infrastructure or making large purchases as the business grows, cloud services allows scalability and availability at a lower operating cost. Small businesses enjoy enterprise grade features and mobility with the use of cloud computing, allowing them to do more with less cost, less maintenance and a smaller staff. Large enterprises can grow exponentially, deploying large systems on a scalable platform that’s available when needed.

A cloud solution allows organizations to revolutionize how they deploy business applications, communicate and store data with greater flexibility and scale. Businesses that have previously managed their own infrastructure may be hesitant to subscribe to a public cloud model. A private cloud or a hybrid solution, may be a good alternative for those businesses looking to maintain control over security and expenses while offering the latest technologies.

Built on our award-winning IT infrastructure, NEC offers flexible solutions for organizations considering a private, trusted cloud or hybrid cloud solution.

Communicate Better with Unified Communications as a Service (UCaaS)

UCaaS, or Unified Communications as a Service, offers tools for businesses seeking to move communications, messaging, chat, video collaboration, contact centers and more into the cloud. UCaaS is customizable, allowing organizations of any size to scale up or down, depending on seasonal demand, so that businesses are only paying for what they’re using. Lower up-front costs, minimal maintenance and extensive mobility allows your IT staff to be proactive and efficient, anywhere and at any time.

NEC’s UNIVERGE BLUE Business Cloud Services delivers dynamic flexible UCaaS options, using public, private or a hybrid cloud, and can also leverage your current on-premises PBX investment. NEC’s cloud-based communications and collaboration solutions brings value and, if needed, improves upon the existing IT infrastructure.

UNIVERGE SV9100 BLUE

Straight out-of-the-box, UNIVERGE SV9100 BLUE delivers hybrid cloud communications for businesses wanting the ease and cost-effectiveness of a cloud solution while still maintaining an on-premises system. Reliable and secure, the SV9100 BLUE provides unified communications and mobility applications with a minimal investment.

Hosted Telephony

NEC’s hosted telephony solution reduces the need for in-house maintenance by a telephony support team. Free up space in the data center and management costs for scalable features such as call recording, automated attendant, mobility and call transfers from a landline to a cell or a computer.

UNIVERGE BLUE SIP Trunking

Route calls over an IP network instead of traditional phone lines with NEC’s SIP Trunking. For businesses with multiple offices, SIP Trunking turns voice into an application, creating the appearance of a single location without the cost of extensive infrastructure.

UNIVERGE BLUE Contact Center as a Service (CCaaS)

Capitalize on customer interactions and let them engage with you on their terms, from anywhere, at any time by providing multiple avenues of communication through social media, SMS, webchat and more with NEC’s CCaaS. Customers speak to a real person, specifically selected to meet their needs through skills-based routing, while allowing high-priority clients to skip to the front of the line. Additionally, NEC’s CCaaS provides metrics and workforce management solutions to improve the effectiveness of your customer service team.

UNIVERGE BLUE Team Collaboration

Improve company-wide communication and collaboration with NEC’s UNIVERGE BLUE Team Collaboration. Enabling users to participate in private one-to-one, group, or company-wide conversations. Communications are streamlined and can follow users to whatever device they are using at the time.

Unified Threat Management

NEC’s Unified Threat Management monitors and manages threats between the local network and the local gateway. The appliance connects to the cloud for up-to-the-minute virus definition updates and can also be used for keyword filtering, URL filtering and notifications when a threat is detected.

UNIVERGE BLUE Video Collaboration

NEC’s UNIVERGE BLUE Video Collaboration delivers a reliable video hosting solution for businesses. Powered by Vidyo, this scalable communications solution offers 4K quality, multi-party conferencing, crystal clear picture and sound from any device and location at an affordable price.

Backup as a Service (BaaS)

In a sobering 2018 statistic, 60% of companies that lose their data will shut down within six months of the disaster. As cloud environments grow, the need to securely back up and manage data that is delivered in the cloud and not cloud-delivered has also grown. Considering the threat of natural disasters, power outages, cyberattacks and man-made errors, NEC offers powerful Backup as a Service (BaaS) solutions to mitigate the risk of data loss and save businesses money on the investment of backup infrastructure.

Built on NEC’s award-winning distributed grid storage platform, HYDRAstor®, placed in highly regulated, compliant and secure IronMountain® datacenters and using industry-leading Commvault® backup software, BaaS delivers powerful performance and security. Whether backing up between datacenters on site, straight to the cloud or in virtual or physical environments, organizations can expect cost-effective managed backup 7x24x365, advanced encryption, compliance and easy scalability.

NEC’s UNIVERGE BLUE Cloud Services allows your organization to grow and deliver a reliable and secure experience with minimal investment. Customize the solution that’s perfect for your organization. Contact an NEC Solutions Expert to learn more.

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Power Meets Innovation –
Dr. Angela Merkel Visits NEC

German Chancellor Dr. Angela Merkel, Forbes magazine’s “Most Powerful Woman in the World” eight years running and a driving force behind Europe’s alternative energy reform, visited NEC Corporation in Tokyo this month. Her purpose was to learn firsthand about NEC’s vision for the future in our newly established co-creation space called the “NEC Future Creation Hub.”

Dr. Angela Merkel introduced to advanced technologiesOn February 5, NEC Chairman Dr. Nobuhiro Endo was honored, along with several other NEC executives and employees, to welcome Dr. Merkel as she was introduced the latest advanced technologies, including AI and biometric identification solutions.

The Chancellor exchanged dialogue with members of NEC about the balance of technological innovation with legal regulations, privacy protection, human rights and ethics as digitization and the use of data continue making advancements among society and people.

Click here to learn more about Dr. Merkel’s visit.

The 3 R’s In Disaster Preparedness

Few want to be ‘that person’ … the one whose phone rings first when some aspect of the organization’s critical infrastructure fails. Hoping for the best is all well and good. Even planning for the worst only goes so far. There are just too many variables in preventing unexpected outages to be totally failsafe. Yes, there are some situations that can be planned for. But the severity of even known concerns can mean the difference between a manageable and challenging scenario.

When disaster does strike, it is all about recovering to a state of normalcy quickly and minimizing any impact to the end user experience. This applies to almost every aspect in risk management, whether it be for a physical location or operational infrastructure.

Here at NEC, disaster preparedness can be broken down into 3 core competencies – otherwise known as the 3 R’s.

Resiliency

Resiliency
Fully redundant architecture that supports and runs in lockstep with mission critical infrastructure.

Information must be protected yet accessible before and after the restoration of essential services.

Our high availability infrastructure works to deliver a multi-tiered resilient environment that recovers quickly should disaster strike through the use of our Five9s Fault Tolerant servers, disaster recovery software and SAN and Scale-Out Grid Storage solutions.

Our Fault Tolerant servers and ExpressCluster® software are viable options for effective redundancy protection of physical security applications and possible hardware, software and site infrastructure failure.

Robustness

Robustness
Simplified environments based on stable, flexible foundations that elevate security and responsiveness.

To alleviate the risk of data loss and the expense of investing in backup management infrastructure, third-party hosting is a viable alternative while SDN solutions deliver greater oversight for companies interested in keeping control in-house.

NEC is uniquely positioned to deliver Backup-as-a-Service. As the first technology infrastructure provider to join Iron Mountain’s Data Center Marketplace, we can help protect and deliver accessibility of the data stores we host through Iron Mountain’s secure, compliant and energy efficient data centers in North Virginia (VA10) and West Pennsylvania (WPA1).

With so much depending on the network, our software defined networking software and switches can deliver granular, end-to-end network visibility and administrative insight from one central point to promote continuous supervision and greater operability.

Relevance

Relevance
Deliverables that best adapt to the needs of internal and external users through optimized experiences.

For optimum protection of those on-site and within related or nearby offices, emergency protocols can be a vital life line.

NEC’s highly accurate facial recognition technology provide better situational awareness through the use of identification matching software and video surveillance for greater on-site safety and more appropriate course of action.

Where large numbers of people must be reached quickly, our mass communications solutions can send voice, email and text messages or a combination of all so people stay informed and remain vigilant.

Check out NEC Retail solutions to learn more.

Our enterprise security solutions provide a comprehensive package of options that range from streamlining visitor handling, providing employees with a secure environment through physical and visual safeguards and helping to make your critical processes highly available.

Don’t wait for that next phone call or incidence. Let NEC provide a roadmap on critical IT, communications and on-site recovery that will help your organization’s preparedness in disaster recovery.

Get started today.

NEC’s Improved Livescan Strengthens State and Local Law Enforcement

With threats on the rise and criminals growing more sophisticated by the day, citizens trust law enforcement agencies to stay one-step ahead.

For law enforcement, processing arrests involves the entry of bio-demographic information, taking fingerprints and possibly mug shots of the suspect. The data is then sent to state and federal authorities to determine if there are existing arrest records, verify that the suspect has not provided false information and to determine if there are any outstanding warrants. Historically, fingerprints were taken with ink and then scanned, and often returned due to lack of detail or inaccurate scans. In some cases, AFIS (Automated Fingerprint Identification System) or other database hits could take days to return a search result to the arresting agency.

The key to keeping communities safe is accuracy, reliability and speed with solutions that help you protect the public when it counts.

With modern livescan technology, law enforcement now has the option of using a device that electronically captures images, fingerprints, palm prints, mugshots, scars, marks and tattoos, as well as irises, signatures, voice and even possibly DNA. AFIS or MBIS (Multi-modal Biometric Identification Systems) and even the livescan station itself have the ability to provide an agency with nearly instantaneous results and feedback on a suspect. This technology allows state and local agencies faster access to precise, accurate matches to help solve more crimes, detain repeat offenders and keep their communities safer to live, work and play.

At NEC, we’re proud to offer award-winning biometrics solutions, such as our SmartScan™, to help take state and local law enforcement to the next level.

Easy to Use

NEC’s SmartScan offers a modern, user-friendly interface with the Microsoft Windows 10 operating system. Touch screens, with swipe and pinch-and-zoom functionality, are as familiar to operators as using their mobile devices. This modern, intuitive interface guides the operator through the record creation process minimizing errors and increasing efficiency.

The user is guided through the record creation workflow on an innovative, ergonomically designed and height-adjustable “UnCabinet.” The UnCabinet includes large 22” displays, prominent foot pedals to make capturing images hands-free, and a flexible configuration based on the needs and price point of a department, agency or organization.

SmartScan™ The biometric industry’s most advanced multimodal capture solution - Learn More

Security and Maintenance

With so much personal data captured, our livescan system must be secure from malware, hacking and unauthorized access. Multifactor authentication and virtualization-based security is available to protect credentials, roles and system privileges.

Our SmartScan includes centralized management for local and remote control plus a convenient chat function for system administrators to manage the system and remotely assist operators during the record creation process. NEC Customer Service Centers also provide 24/7 support and remote diagnostics to help technical support resolve issues immediately.

Multi-Modal Biometrics Capture

The livescan system is only as helpful as the biometric scans it can capture. NEC’s SmartScan produces superior quality images from a variety of biometric captures using top-tiered hardware and validate using both NEC superior and standard NIST image quality checks.

Depending on the needs of a department or agency, our solution offers support for many different peripherals and modes of capture:

  • Articulating Arm and IrisID R100 and CMI Tech EF-45 devices for Iris Capture
  • Voice Capture and Audio-Visual Chatting via the Logitech® Brio 4K HD Webcam
  • Improved Mugshot and SMT (scars, marks and tattoos) Capture per Evolving NIST Best Practice Recommendations and Additional Camera Devices from Canon, CMI Tech, IrisID and Logitech
  • Comprehensive Friction Ridge Capture including all Fingerprints and Palmprints using either Crossmatch and Green Bit devices as well as Integrated Biometrics and JENETRIC
  • Supplemental signature capture, barcode and magstripe reading of IDs, driver’s licenses and smartcards are also available as an optional feature from a variety of devices

NEC’s SmartScan solution is truly livescan made smart!

Certifications and New Use Cases

Since NEC SmartScan introduction in 2016, many major features have been incorporated, such as advanced multi-modal biometrics capture, as well as the documentation of new civil use cases. Our Advanced Recognition Systems (ARS) team recently accepted an order of 100+ SmartScan Stations for implementation by a federal agency.

While NEC ARS solutions are available around the world, in the U.S. our livescan system is currently certified in Alabama, California, Georgia, Nevada and Texas. More state certifications are coming – check with your NEC ARS Account Manager for the latest list and availability. An emerging NEC SmartScan “UnKiosk” and alternative software for driver’s license applications and renewals is also available, as well as Identity Management Self-Enrollment.

NEC SmartScan also offers:

  • Pre-booking options for Field and Remote operations, including a new remote booking application
  • FBI Certification for Crossmatch® LScan and Green Bit DactyScan capture devices
  • Printing of hard copy cards and reports
  • USB ports for additional plug-in peripherals
  • Industry standard hardware for a cost-effective solution
  • Full standards compliance and design for ANSI/NIST formatted records and FBI EBTS specifications, XML IEPD and NIEM
  • Integration with AFIS, MBIS, CCH and RMS systems

Return on Investment

NEC’s SmartScan offers an almost immediate return on investment. Your livescan operators will have streamlined processes so they can efficiently scan more applicants and suspects in far less time, and with fewer rejected scans. NEC’s ARS solutions are NIST validated, adaptable, secure, and continually improving in order to help increase productivity and exceed the goals and objectives of law enforcement and other civic agencies.

In addition, if there are budget concerns, NEC has the ability to assist; NEC Financial Services offers creative financing and leasing options to support system upgrades.

To learn more about the NEC SmartScan, you can explore here, and find out more about NEC’s biometric solutions by visiting necam.com/ARS.

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Showcasing a More Personalized In-store Experience

NEC to Highlight Facial Recognition, Data Analytics at Retail’s Big Show Jan. 13-15

On Jan. 13-15, the world’s largest retail conference and expo kicks off at the Javits Convention Center in New York City. NEC retail experts are putting the final touches on demonstrating how its leading-edge video analytics technologies transform the in-store experience for shoppers.

Visitors to NEC’s booth #1936 will tour a virtual store to see first-hand how these innovations bring better engagement with customers, while also delivering tangible business benefits for retailers. Video analytics solutions powered by the NEC Enterprise Video Analytics (EVA) platform enable retailers to garner extensive insights into shoppers:

  • Presence, including heatmaps and dwell times
  • Behavior, including gaze detection, traffic patterns and responses to targeted content
  • Security analytics, including automated detection and response
  • Interactive experiences, including loyalty engagement and checkout

This deeper understanding of shopper behavior can then be used to enable the ultimate, frictionless personalized shopping experience and make checkout and other in-store processes more efficient and effective—for retailers and shoppers alike.

During the event, NEC will focus on four areas of the retail experience—Customer, Operations, Analytics and Marketing, all powered by the NEC video analytics platform services. An in-booth tour starts with self-registration using NEC facial recognition software, which in turn enables multiple touchpoints and experiences throughout the booth.

Looking Customer Loyalty Right in the Face Improving Store Operations

Big Show visitors also will get a glimpse of how facial recognition and data analytics assist retailers behind the scenes as well through improved business operations. NeoFace Watch uses real-time face recognition to provide retailers with an effective, transparent loss-prevention system. NEC will show how retailers can use this same technology to manage employees’ time and attendance as well. Additionally, booth visitors will get a first-hand look at NEC’s industry-leading point-of-sale hardware devices.

Check out NEC Retail solutions to learn more. Up-to-the-minute sales data analytics helps retailers survive and thrive in this competitive marketplace. Reliable sales data and reporting enable tailored in-store offers to customers, plus aids in managing inventory and staffing. While in NEC’s booth discover ways analytics can be used to track demographic and traffic data related to in-store shoppers. Using facial recognition systems retailers are able to track repeat customers at a location without collecting any personally identifiable information. This information in turn helps drive marketing content and analyze purchase patterns.

Experience Fast, Frictionless Transactions

NRF expo attendees will also have the opportunity to interact with NEC customer Cali Group’s face-based kiosk when visiting NEC’s booth. The facial-recognition kiosk, now being rolled out at CaliBurger locations, shows how easy it is to deliver fast and truly frictionless transactions. Guests will peruse a menu, choose items and then pay for their virtual purchases without pulling out their wallets or personal devices. Face-based payments someday may replace credit cards as customers look for a more personalized experience like face-based kiosks without the long lines and wait times.

Representatives from the Cali Group will be on hand in the booth to answer questions about the innovative use of facial recognition technology in the Quick Serve Restaurant (QSR) industry.

Book a Tour with an NEC Expert Now

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Personal Tour at NRF 2019
Book with an NEC retail expert!

Fill out the form today, and we will schedule you a personal tour with an NEC retail expert at the Big Show.