I’m pleased to share we’re expanding our solutions to include NEC Nearshore Services!
Businesses and organizations today are under pressure to tackle escalating costs while improving customer experience within both onshore and offshore contact centers.
NEC Nearshore customer service and technical support combine decades of support expertise with significant cost savings to help businesses enhance customer experience, streamline operations, and reallocate resources to top priorities.
Onshore Quality at Offshore Prices
From our Tier 1 nearshore facilities in Belize, we deliver innovative contact center and back-office services with English-first speaking dedicated teams located just a few hours from the U.S.
NEC Nearshore Services offer:
- 24/7 bilingual support with English-first agents.
- Exceptional workforce stability – less than 4% turnover.
- Cutting-edge analytics and Generative AI to optimize customer interactions.
- Rapid scalability and performance-driven technology.
- 60+ years of proven success in customer service.
The Belize Advantage
With English as its official language, shared cultural values, and proximity to the U.S. (just a 2.5-hour flight), Belize offers a seamless extension of U.S. businesses:
- Skilled agents – many with 8+ years supporting the same client.
- State-of-the-art infrastructure shared with Belize’s capital and U.S. Embassy.
- Access to talent from seven local universities.
- Expertise across industries like state and local municipalities, aviation, automotive, manufacturing, financial services, healthcare, retail, and more.
With NEC’s talent, technology, and innovation, we elevate customer experience while helping you save.
Learn more by visiting NECAM.com/Nearshore or emailing NearshoreServices@necam.com.
