There is a major technology gap between my parents and me. I’m the type who can pick up most gadgets or software and “figure it out” within a short period of time. However, my parents are a little different. Before they even hit the ON button they feel it necessary to read the manual front to back. That just doesn’t fly with the ADHD side of me.
Hopefully companies like NEC will change that gap by researching and developing Human Interfaces that are easy to use with even the most complex technologies…and the most complex people.
NEC recently announced it is strengthening this research and development by adding and maintaining relationships and joint research with big names such as Carnegie Mellon University and Palo Alto Research Center.
The goal? Reduce the number of “helpdesk” calls I get from my parents.