Get Ready for NEC’s First Global ADVANTAGE 2019 Partner Conference

NEC’s highly anticipated annual three-day partner conference kicks off on June 3 in Orlando. In its first incarnation as a global event, ADVANTAGE 2019 will be where NEC’s key players, channel partners, systems integrators, technology partners and guests get together to learn and share their interest in business enterprise technology.

A multi-purpose event for learning, experiencing, sharing, socializing, and recognizing our extraordinary partners across North America, EMEA and LATAM, NEC continues this rich tradition on June 3-5, at the Hilton Orlando Bonnet Creek in Orlando, Florida.

As always, NEC’s 2019 ADVANTAGE conference will be an uplifting time of targeted learning, inspiration and fun. It’s an opportunity to focus on how the latest NEC technology for business communications, workforce productivity, reliable business continuity, data security, and biometric solutions can move organizations forward and enhance their employee and customer experience.

This year’s keynote is the highly energetic and engaging Seth Mattison, whose focus will be on workforce trends and generational dynamics.

We’ll also feature a blending of expert education on cutting edge NEC solutions that exceed customer expectations, together with great opportunities to build business-boosting relationships with peers, sponsors, partners and NEC experts. ADVANTAGE 2019 is a time of experiencing NEC’s positive global messaging of the importance of developing strong relationships and understanding NEC’s solutions for the Smart Enterprise.

Enhancing the eXperience for the Smart Enterprise

The event spotlight is on the overall experience of our customers with NEC’s Smart Enterprise solutions. A wide range of sessions will be focusing on current workforce environment trends, the latest in NEC unified communications, secure data management, the stability of NEC’s high availability servers, infrastructure challenges being met, the critical importance of building real relationships with customers, and why the spectrum of NEC Smart Enterprise solutions makes sense for businesses of all sizes and missions.

This year the information share is deeper, ranging from NEC Global Strategies to targeted sessions covering specific areas:

  • UC Enterprise SV9500 – to the Future and Beyond
  • SMB UC Platforms – Onwards Leading the Way
  • SMB UC – Unique InApps – Think Verticals
  • Workplace Mobility – Set them Free!
  • IT Solutions Networking – Master Your Network
  • Government eXperience – a Holistic Approach to Success
  • Education eXperience – K-12 and Higher Education
  • Hospitality eXperience
  • Healthcare eXperience
  • Business Cloud – the Sky is the Limit
  • Digital Marketing & Campaigns – Essential for Success
  • HCI Hyper Converged Infrastructure
  • Customer Care – Enhancing the Customer Experience
  • UC Enterprise UNIVERGE 3C – to the Future and Beyond
  • Sales Enablement Transformation –UNIVERGE Blue
  • The Smart Workspace
  • Smart Data Protection

Along with enriching opportunities to participate in informational and inspiring sessions led by the “best of the best” in the industry, the NEC Solutions Expo will also provide attendees with hands-on demonstrations of the latest available product and service offerings to meet the growing needs of our customers.

ADVANTAGE 2019 is a time when we come together to exchange ideas and enjoy an environment of fellowship and comradery. It’s a time to learn and affirm our shared goal of truly orchestrating a brighter world, and discover how, to that end, NEC is continuously innovating, learning, and always fine-tuning our commitment to creating experiences that matter.

Looking forward to seeing you in Orlando!

For more Information, visit: https://www.necadvantage.com/

Hyperconverged Infrastructure: Datacenter Management Made Easy

Datacenters host the most sophisticated and essential business processes, but are often inefficient and expensive to manage. Made up of storage, servers and networking, IT staff with highly specialized expertise spends much of its time troubleshooting to keep these systems available at all times. Meanwhile, new technology is purchased and integrated into current and legacy systems, creating more complexity and an overwhelmed staff.

Imagine a simple and unified way to merge cloud-like agility and cloud-like costs with the security and reliability of on-premises solutions. NEC’s HyperConverged Infrastructure (HCI), powered by Scale Computing, delivers a more manageable solution in a single appliance, a “datacenter in a box.”

A turnkey solution that offers storage, servers, networking and virtualization, HCI is not a new idea and more than 46% of organizations are planning to purchase by 2020. Read further to understand the complexities of traditional datacenters and how a Hyperconverged Infrastructure addresses these and minimizes the costs.

Complexities of Traditional Datacenters

Disparate Systems are Difficult to Manage

Many factors lead to the purchase of disparate systems in a datacenter, including new IT trends, business-critical applications, virtualization and cloud. With so many specialized systems, IT staff must be skilled and trained on the particulars of managing each system. These separate systems, each with its own server, storage, networking and management requirements, create IT silos and cost more to manage.

Scalability is Inefficient

When a business-critical application or the public cloud requires more storage, the organization may not have a clear picture of current datacenter assets available for use. Purchasing more servers or more storage, without regard for space or current capacity, is inefficient and adds to the complexity in the datacenter environment.

Innovation is Nearly Impossible

If the IT staff is spending most of their day trying to rectify errors, learn the specific elements of managing many different systems and install service updates, they will have little time to create new business solutions. Being proactive is nearly impossible with a staff who is in continual react and repair mode.

Downtime is Expensive

In 2014, Gartner estimated that the average cost of network downtime was $5,600/minute. Increased human involvement in managing a complex environment, especially with specialized infrastructure, also increases the risk of downtime. If a business-critical application is unavailable for an hour, the cost to the organization could be in the millions.

How HCI Solves Datacenter Complexity

Hyperconverged Infrastructure integrates hardware and software into one system. By consolidating and streamlining IT processes, HCI brings the hardware into one rack and one virtualized system that is managed on a single screen. With a single management interface, HCI makes troubleshooting simple and easy, allowing your IT staff to be more proactive and productive.

By creating a more unified and simplified environment, adding capacity to existing infrastructure is seamless, without disruption to any running workloads. Different models and capacities can be used together, in many different combinations, to scale out resources more efficiently.

HCI is more stable, offering redundancy and higher availability than traditional virtualization solutions. NEC also offers the option of Disaster Recovery as a Service, building in advanced security and reliability and virtually eliminating both planned and unplanned downtime.

About NEC’s HyperConverged Infrastructure Solution

As another addition to our Smart Enterprise portfolio, NEC’s HCI runs on NEC’s Express 5800/D120h high-density, dual socket modular server that can host 4 nodes in a single chassis. NEC has also partnered with Scale Computing, a hyperconverged infrastructure company, to power the complete virtualization solution with their HC3 software. This cost-effective single appliance is designed for rapid deployment, ease-of-use, seamless scaling and high performance.

NEC’s HCI solution comes preconfigured and preinstalled from the factory for easy integration into the current datacenter environment. Creating a unified and simplified system, the “datacenter in a box” operates as a redundant and elastic “private cloud,” reducing both complexity and cost.

The initial investment in NEC’s HCI solution is lower than other industry providers because our solution includes all the software, hardware and support at a single price. By eliminating expensive virtualization software licensing fees, organizations can quickly realize the value of NEC’s HCI solution and lower their IT costs.

Make certain you keep up with ever-evolving technology while improving your IT processes! Download our eBook, “Keep Calm and Unify Your IT,” to learn more about HCI. If you would like to speak with an NEC Solutions Expert, please contact us today.

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The 3 R’s In Disaster Preparedness

Few want to be ‘that person’ … the one whose phone rings first when some aspect of the organization’s critical infrastructure fails. Hoping for the best is all well and good. Even planning for the worst only goes so far. There are just too many variables in preventing unexpected outages to be totally failsafe. Yes, there are some situations that can be planned for. But the severity of even known concerns can mean the difference between a manageable and challenging scenario.

When disaster does strike, it is all about recovering to a state of normalcy quickly and minimizing any impact to the end user experience. This applies to almost every aspect in risk management, whether it be for a physical location or operational infrastructure.

Here at NEC, disaster preparedness can be broken down into 3 core competencies – otherwise known as the 3 R’s.

Resiliency

Resiliency
Fully redundant architecture that supports and runs in lockstep with mission critical infrastructure.

Information must be protected yet accessible before and after the restoration of essential services.

Our high availability infrastructure works to deliver a multi-tiered resilient environment that recovers quickly should disaster strike through the use of our Five9s Fault Tolerant servers, disaster recovery software and SAN and Scale-Out Grid Storage solutions.

Our Fault Tolerant servers and ExpressCluster® software are viable options for effective redundancy protection of physical security applications and possible hardware, software and site infrastructure failure.

Robustness

Robustness
Simplified environments based on stable, flexible foundations that elevate security and responsiveness.

To alleviate the risk of data loss and the expense of investing in backup management infrastructure, third-party hosting is a viable alternative while SDN solutions deliver greater oversight for companies interested in keeping control in-house.

NEC is uniquely positioned to deliver Backup-as-a-Service. As the first technology infrastructure provider to join Iron Mountain’s Data Center Marketplace, we can help protect and deliver accessibility of the data stores we host through Iron Mountain’s secure, compliant and energy efficient data centers in North Virginia (VA10) and West Pennsylvania (WPA1).

With so much depending on the network, our software defined networking software and switches can deliver granular, end-to-end network visibility and administrative insight from one central point to promote continuous supervision and greater operability.

Relevance

Relevance
Deliverables that best adapt to the needs of internal and external users through optimized experiences.

For optimum protection of those on-site and within related or nearby offices, emergency protocols can be a vital life line.

NEC’s highly accurate facial recognition technology provide better situational awareness through the use of identification matching software and video surveillance for greater on-site safety and more appropriate course of action.

Where large numbers of people must be reached quickly, our mass communications solutions can send voice, email and text messages or a combination of all so people stay informed and remain vigilant.

Check out NEC Retail solutions to learn more.

Our enterprise security solutions provide a comprehensive package of options that range from streamlining visitor handling, providing employees with a secure environment through physical and visual safeguards and helping to make your critical processes highly available.

Don’t wait for that next phone call or incidence. Let NEC provide a roadmap on critical IT, communications and on-site recovery that will help your organization’s preparedness in disaster recovery.

Get started today.

RESOLVE Plus 2018 Conference

In late August, NEC’s annual RESOLVE Plus Conference took place at NEC Corporation of America’s (NEC) headquarters in Irving, TX. NEC’s RESOLVE Plus (Remote Engineering Support of Large Volume End-users) is a subscription program for end users with at least 20,000 end points which provides direct access to NEC’s National Technical Assistance Center (NTAC) for engineering support plus complete software support coverage for NEC platform software and applications through Software Assurance (SWA). The conference brings together members of the program to discuss their existing solutions and NEC’s overall technology offerings portfolio.

RESOLVE Plus members from Vanderbilt University, Tift Regional Health System, JPS Health Network, Phoebe Putney Memorial Hospital, and the Department of Veteran Affairs attended the two-day gathering. The conference agenda emphasized administration of various NEC applications currently running at customer sites in an effort to demonstrate how to increase efficiency. Members were provided expert technical insights on the latest software releases and enhancements leveraging NEC’s application technology to increase work productivity. Additional presentations of particular interest included: NEC Product Roadmaps, an overview of the UNIVERGE SV9500, and NEC’s IT offerings.

The RESOLVE Plus Conference is also an opportunity for members to network, exchange and share new ideas around product implementation and use. Marcus Newman, Manager of Network Services at Vanderbilt University, who values the networking opportunity that the RESOLVE Plus Conference offers, commented, “It is always good to get in a face-to-face setting to hear about challenges experienced by other large customers and how they were resolved, plus discuss our own.” Discussing NEC solutions and the design implementation at other sites provides insights on how to better utilize NEC’s technology and make it more efficient.  Marcus added, “The direct interaction with the SWA team, NTAC managers and staff, and product managers helps build relationships that have been very beneficial to us in the past.”

This sentiment was echoed by Walter Niedhammer, Voice Network Team Lead at JPS Health Network, when he affirmed, “The NEC RESOLVE Plus conference provides an opportunity for us to communicate directly with NEC and other top level customers. But more importantly, NEC RESOLVE is a unique relationship that allows us to give and receive direct information and feedback on current solutions, to hear about new products and offerings, and to provide our input on what the group feels would be beneficial to all.”

While NEC strives to make the two-day conference informative and worthwhile to the RESOLVE Community, we also like to have a little fun! Watching the Texas Rangers take on the LA Dodgers Global Life Park in Arlington was the perfect way to relax and network. To learn more about the value NEC offers with RESOLVE Plus Program, fill out the form below.

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With Stadium Facial Recognition, The Fan Experience is #1

Fans crowd into stadiums to enjoy their favorites – from music to theatre to sports. The venue is expected to provide a secure, positive experience. If not, the damage to the tour, the sports club or the venue can be undeniable. According to the 2017 J.D. Power Fan Experience survey, fans are looking for the venues and teams that will offer them the best fan experience for their dollar.

The study has identified 10 key performance indicators (KPIs) that drive fan loyalty and satisfaction. When stadiums and teams rank well and all 10 KPIs are met, spending is directly impacted, often increasing as much as 90%.

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Fans are asked to evaluate their experience based on:

  • Ticket purchase
  • Arriving and departing the stadium
  • Security and ushers
  • Game experience
  • Souvenirs and merchandise

Venues and teams want to give their fans a positive, memorable experience, exceptional customer service and security, even among thousands of other fans. Facial recognition could create a more effortless and exciting fan experience.

With facial recognition and a unified biometric key, a frictionless and personalized fan experience can increase loyalty and spending.

Unified Biometric Key Personalizes the Fan Experience

Retail is not the only market that seeks to build customer loyalty. Advanced recognition technology allows each individual to use their face as a unified biometric key to build a frictionless and personalized fan experience. A unified biometric key can help stadium staff provide better customer service through:

Cut Down on Line Times

Fans judge their stadium and team experience by the amount of time waiting in line at an arena. When an individual has to stand in line to enter the venue, purchase concessions or merchandise, they become frustrated while missing out on the event they came to see. With advanced recognition systems, a fan’s face is the unified biometric key to unlocking the door to a more positive experience.

Facial recognition creates frictionless event entry, reduces queues and allows fans to “pay with their face.” Intelligent customized displays can make suggestions in the concession or souvenir area dependent on previous fan activity. “Facial loyalty” through self-ordering kiosks can also make recommendations based on past food orders for faster decision-making. Guests can then pick up the item and pay for it, often without pulling out a wallet, in one quick encounter.

Watch: Benefits of Face-Based Loyalty Program in Restaurants

Get VIP Treatment

After loyal fans have been identified in the facial recognition system and created their own unified biometric key, stadium sales staff and ushers will be able to provide true VIP treatment. The season-ticket holder, for example, can be welcomed at the season ticket door, allowed entrance into VIP clubs, provided with birthday or anniversary greetings or otherwise treated with familiarity. Guest services will be able to quickly locate a dedicated fan who spends thousands of dollars at the venue and offer them a preferential personalized experience.

Fans can also include their family in the VIP experience. Paying by face, for example, can be extended to family members who wish to be included on the same credit card. With a unified biometric key, guest services can create differentiation in the fan experience.

See how Your Face Makes the Food Ordering Experience Easier

Build Loyalty with 5 Star Service… Even When the Team is Losing

Because the fan experience matters, the unique unified biometric key can be used to build fan loyalty— even when their favorite team is losing. Some stadiums are already experimenting with facial recognition as a unified biometric key, creating a positive, frictionless fan experience. Analytics captured by the advanced recognition technology allows the stadium to target marketing messages and raise alerts based upon previous encounters with the fan.

As an award-winning leading facial recognition provider for four consecutive years, NEC’s facial recognition technology has achieved the highest performance evaluation from the U.S. National Institute for Standards and Technology (NIST) by:

NEC’s NeoFace® Express is the industry standard for using facial recognition to transform any hospitality experience that involves large groups of people. Adding NEC’s Advanced Recognition Systems to the existing venue security system allows fans a #1 secure, positive and personalized experience.

For more information on NEC’s Advanced Recognition Systems, such as NeoFace® Express, click here.

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