Categories: Government

All Levels of Government Can Benefit From A Modern, Cloud-Based Communications Platform

Posted by Adam Uthe on Posted in Cloud, Government, Unified Communications Tagged , ,

Government entities and agencies are constantly being asked to do more with less. As modern communication technology continues to evolve, the public expect to have their concerns heard and resolved in a timely manner. To meet the increasing demands of modern communication, many government agencies and organizations are turning to cloud-based unified communications systems – like UNIVERGE BLUE.

UNIVERGE BLUE’s cloud services offer several key benefits that all government employees can take advantage of to better serve public interests. Streamlined collaboration allows employees to communicate more efficiently and resolve issues faster. Robust security measures help protect critical data and information from unauthorized access. Cloud-based systems offer superior scalability which saves budget and additional resources.

Streamlined Collaboration

A cloud-based unified communications system like UNIVERGE BLUE CONNECT facilitates seamless collaboration by integrating various tools a single platform. Users can effortlessly switch between voice and video calls, instant messaging, and file sharing, enabling real-time collaboration among different departments. This streamlines communication, minimizes delays, and enhances efficiency in decision-making processes. By fostering a culture of collaboration, government organizations can better resolve public issues as they arise.

Robust Data Security

The safety and security of government data and information is a critical concern for public leaders. Hackers and other bad actors are constantly testing the safeguards government entities put in place to protect themselves. All levels of government need to ensure they are safe from these threats. Reputable cloud providers like UNIVERGE BLUE employ advanced encryption techniques, firewalls, and authentication protocols to safeguard data from unauthorized access. Additionally, cloud-based platforms ensure high availability and reliability, with built-in redundancy and disaster recovery mechanisms. Governments need to carefully consider who they trust with their sensitive data and information.

Cost Efficiency and Scalability

Traditionally, on-premises phone systems have required lengthy, expensive installations that, once in place, can be very difficult to maintain and update when needed. Investing in a cloud communications platform helps government agencies dramatically increase operational efficiency and flexibility. Cloud-based solutions allow organizations to easily adjust their communication resources based on demand, such as during times of emergencies or peak activity. UNIVERGE BLUE offers one simple, flat monthly rate that’s based on the number of users with no hidden fees added. This makes it incredibly easy for governments to plan for future budgets without sacrificing performance.

As government entities and organizations adapt to the ever-changing communication landscape, a cloud-based unified communications system emerges as an indispensable tool. Contact one of our experts today to learn more about how UNIVERGE BLUE can help your organization/department modernize your communications infrastructure to better serve your citizens.

FedRAMP & StateRAMP Authorization – It isn’t just for government agencies

Posted by Joe Salisbury on Posted in Cloud, Contact Center, Customer Experience, Government, Security Tagged , ,

Despite being primarily developed for government use, FedRAMP and StateRAMP authorized solutions offer undeniable potential that extend far beyond federal, state and local government agencies.

These programs require service providers to undergo rigorous assessments and adhere to strict security controls for their cloud-based products and services. By opting for a vendor that is FedRAMP or StateRAMP authorized – or in the case of our NEC and T-Metrics omnichannel contact center solution which is both FedRAMP and StateRAMP authorized – private sector organizations can be certain they are working with a responsible business partner. One committed to highly secure cloud offerings and cybersecurity best practices.

Explore How NEC & T-Metrics Are Advancing Omnichannel Contact Centers
with a next generation FedRAMP and StateRAMP authorized solution

SECURITY
     By selecting a FedRAMP or StateRAMP authorized solution, users have peace of mind knowing that it is capable of effectively mitigating cyber threats and security risks by adhering to the demanding standards set by both programs.
TRUST
     As a user of a FedRAMP and StateRAMP authorized solution, companies can position themselves as an organization to be relied upon for secure and reliable service, differentiating themselves from their non-user competitors to strengthen trust among customers, partners and stakeholders.
SAVINGS
     FedRAMP and StateRAMP based services also minimize user need for extensive security audits. Valuable time and resources can be saved as ongoing security assessments are central for service providers to maintain authorized status.
OPPORTUNITIES
     Opting for a FedRAMP or StateRAMP authorized offering can even unlock valuable business opportunities. This is especially true if looking to grow business within specific industries that place a strong emphasis on stringent security measures and regulatory compliance.

So as you can see, FedRAMP or StateRAMP authorization isn’t just for government agencies. It’s just as relevant to organizations across any industry that values reliability and security.

Interested in seeing a FedRAMP / StateRAMP contact center solution in action?

Connect with us directly @ 1-844-NEC-SAVE or reach out using the form below.

Thinking Faster than the Speed of Threat: NEC Labs and NEC National Security Systems

Posted by Kathleen Kiernan on Posted in Biometrics, Government, Security Tagged , , ,

Henry Ford famously said, “If I had asked people what they wanted, they would have said faster horses.”

By: Dr. Kathleen Kiernan, President of NEC National Security Systems, and Dr. Chris White, President of NEC Labs America

This quote goes to the heart of the combined mission and unique collaborations between NEC National Security Systems (NSS) and NEC Laboratories America (NEC Labs). Not only are the powerhouse research and development (R&D) organizations delivering advanced technologies supporting U.S. Government agencies and the Intelligence Community, their industry-leading researchers are also hard at work creating solutions for future threats.

Problems to Solve vs. Products to Sell
“There’s an extraordinary synergy between NSS and NEC Labs that drive us to build bleeding-edge solutions for problems that are unsolved right now,” says Dr. Christopher White, President of NEC Labs.

NEC NSS leverages 124 years of NEC’s rich history of innovation and service to the U.S. Government with scientific curiosity, a robust R&D budget, and flexibility to rapidly prototype custom solutions. U.S. Government agencies trust NSS’s technology to identify both current and emergent threats and recognize suspicious patterns in the noise of the data.

NEC Labs is the U.S.-based center for NEC Corporation’s global network of corporate research laboratories. The diverse research groups collaborate with industry, academia, and governments to provide disruptive solutions to complex problems.

"As an industrial lab, we bring together smart researchers with diverse perspectives and expertise, challenge them with hard, real-world customer problems, and the result is new technologies and innovations that can disrupt the status quo and change the world,” added Dr. White.

Did You Know
NEC Corporation invests an estimated $1.01 billion annually in R&D, holds 47,000 patents, and has more than 110,000 employees in 160+ countries.

Asu
“In the spirit of ‘asu,’ the Japanese word for tomorrow, we’re not simply solving today’s problems and safeguarding public safety in the present,” says Dr. Kathleen Kiernan, President of NSS. “Our teams are creating a safer tomorrow and a series of tomorrows. We’re thinking and innovating faster than the speed of threat.”

Streamlining Safety and Security with Optical Networking and Sensing
One area of particular focus is providing an early warning of potential threats to law enforcement and government agencies. Utilizing capabilities that see and hear a threat—including natural disasters and patterns of criminal activity—and deploying resources and capabilities immediately can save lives, and protect critical infrastructure.

NEC’s Optical Fiber Sensing technologies identify people, objects, and events in a wide range of environments. NEC combines world-class expertise in transoceanic fiber-optic transmission and machine learning-based artificial intelligence (AI) with advanced distributed fiber-optic sensing technologies to create a solution that provides unobtrusive, low-maintenance detection capabilities.

In addition, NEC Labs is leading world-class research into the next generation of optical networks and sensing systems that will power ICT-based solutions for years to come. From forward-looking theoretical studies and cutting-edge experiments to world- and industry-first technology field trials, NEC Labs delivers globally recognized innovation that looks into the future and translates it into present reality.

Real-world Solutions
One might think, “All this sounds great, but how does it help keep my community safe?” Great question. One real-world example of the efficiencies of optical networking and sensing is roadway monitoring. By placing a fiber sensing box connected to underground fiber running the length of the road, you can monitor a 100-kilometer roadway! With that single system, the location of each vehicle can be detected, along with their speed, weight, how much noise they’re making and more—all to assist in identifying accidents and anticipating threats to public safety – and in real-time.

fiber-optic sensing

Compare optical networking and sensing with traditional traffic cameras. Approximately 1,000 cameras would be required to monitor that same 100-kilometer roadway. Those cameras need power, wired or wireless network link, plus synchronization of images being captured.

NEC’s advanced optical networking and sensing yields not only greater monitoring capabilities to enable faster response times, but the technology also offers substantial cost management and operational efficiency.

“The powerful collaboration between NSS and NEC Labs is taking public safety and security to a new level of innovation,” adds Dr. Kiernan. “We embrace new ideas and input from myriad businesses and viewpoints, driving us to discover dual-use capabilities and new use cases. There’s no question our commitment to ethical and moral values and our dedication to excellence has earned the trust of the Intelligence Community and government agencies. We are always mission focused and driven to provide solutions to those on the front lines, virtual and physical of emergent threat.”

To learn more about NEC National Security Systems’ advanced security solutions, please visit necnss.com.

For more information about NEC Laboratories America, please visit NEC-Labs.com.

Investing in Aviation’s Identity-First Future

Posted by Jason Van Sice on Posted in Biometrics, Customer Experience, Government, Retail, Security Tagged , , , , ,

In today’s digital age, identity has become an integral part of our daily lives. From banking to healthcare, we rely on secure and trusted digital identities to access services and conduct transactions. The aviation industry is no exception, and as flight volumes return to pre-pandemic levels, airports and airlines are being put to the test in ensuring passenger identities remain trusted and secure throughout the journey.

In our latest e-book, “Investing in Aviation’s Identity-first Future,” we explore the complex and rapidly evolving ecosystem of identity in the aviation industry, as envisioned in the Biometric Digital Identity Prism. We examine how NEC technology like artificial intelligence and analytics are being leveraged to improve passenger experiences and operational efficiencies. Join us as we delve into the importance of investing in aviation’s identity-first future, and why NEC is considered one of the best suited to support the complexity of the passenger identity lifecycle.

Contact us today to get started on your digital transformation journey or meet us in booth 2140 at this year’s Passenger Terminal Expo (PTE) March 14-16, 2023! NEC experts will be on hand to give you an exclusive demonstration of our cutting-edge artificial intelligence (AI) and biometric technology including face recognition, digital identity verification and authentication, biometric boarding, object detection, perimeter detection and advanced analytics. Plus, don’t miss your chance to win Tumi luggage by taking a short survey! See you there.

To read the full paper, download it here.

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NEC National Security Systems’ Homeland Security Achievements Recognized at 2022 ‘ASTORS’ Awards

Posted by Kathleen Kiernan on Posted in Biometrics, Government, Law Enforcement, Security Tagged ,

NEC National Security Systems (NSS) was proud to be the platinum sponsor of the seventh annual American Security Today ‘ASTORS’ awards ceremony where the team received multiple awards for security-enhancing product solutions.

The Annual ‘ASTORS’ Awards Program honors distinguished government and vendor solutions that deliver enhanced value, benefit, and intelligence to end-users in a variety of government, homeland security, enterprise, and public safety vertical markets.

“‘ASTORS’ nominations are evaluated on their technical innovation, interoperability, specific impact within the category, the overall impact to the industry, relatability to other industry technologies, and application feasibility outside of the industry,” said AST’s Editorial Director, Tammy Waitt.

NEC NSS received awards across a range of categories relating to security technology, in addition to the Extraordinary Leadership and Innovation Award. Awards were also received for Best Vehicle Security Entrance Control Solution, Best Facial/Iris Recognition Solution, Best Perimeter Protection System, Best Mobile Security Solution, Best Biometric Reader Solution, and Best Access Control & Authentication System.

NEC NSS received awards for the following technologies:

These technologies leverage a variety of tools, including artificial intelligence, biometrics, optical fiber sensing and more, to recognize persons of interest, secure military installations and other government facilities, and provide greater efficiency in security practices.

Over two hundred representatives of law enforcement, public safety, and industry leaders, came together to honor the selfless service of those who stand on the front lines, and those who stand beside them – providing the capabilities and technologies to create a safer world for generations to come.

These awards are a clear indication that NEC NSS technology is second to none when it comes to equipping our nation with needed tools to advance public safety and protect the homeland. Whether it be our intelligent detection systems, secure and accurate face recognition technology, or one of our many other trusted solutions, NEC is the gold standard for using 21st-century tools to defend the homeland and orchestrate a brighter world.

This year marks the 20th anniversary of the Department of Homeland Security (DHS), which came out in force to discuss comprehensive collaborations between private and public sectors that have led to the development of intelligence and technologies which serve to protect our nation.

Deputy Executive Assistant Commissioner (DEAC) Diane Sabatino, of the Office of Field Operations (OFO) for U.S. Customs and Border Protection (CBP), delivered the keynote address, speaking to the latest technology systems protecting our borders and homeland. AST was joined by former NYPD Police Commissioner,  William Bratton, NYPD Chief of Department Kenneth Corey, FDNY Assistant Chief Joseph Jardin, a contingency of CBP Officers, FDNY members, and the NYPD Technical Assistance Response Unit (TARU).

We are proud of the NEC NSS team’s recognition and are looking forward to next year.

To learn more about NEC National Security Systems’ advanced security solutions, please visit necnss.com.