Advancing human potential is engrained into NEC’s corporate culture. We have a rich and established legacy of contributing to society as a whole. Since the company was founded in 1899, our commitment to innovation has resulted in many socially beneficial firsts aimed at improving the way people live, work and communicate.
Creating social worth by helping people to live richer, more fulfilling lives is even clearly conveyed by our company’s principal brand – Orchestrating a brighter world.
Since this sporting event’s inception in 1994, NEC has been the title sponsor of the Wheelchair Tennis Masters and has worked enthusiastically with organizers, players and supporters to champion the event.
In late August, NEC’s annual RESOLVE Plus Conference took place at NEC Corporation of America’s (NEC) headquarters in Irving, TX. NEC’s RESOLVE Plus (Remote Engineering Support of Large Volume End-users) is a subscription program for end users with at least 20,000 end points which provides direct access to NEC’s National Technical Assistance Center (NTAC) for engineering support plus complete software support coverage for NEC platform software and applications through Software Assurance (SWA). The conference brings together members of the program to discuss their existing solutions and NEC’s overall technology offerings portfolio.
RESOLVE Plus members from Vanderbilt University, Tift Regional Health System, JPS Health Network, Phoebe Putney Memorial Hospital, and the Department of Veteran Affairs attended the two-day gathering. The conference agenda emphasized administration of various NEC applications currently running at customer sites in an effort to demonstrate how to increase efficiency. Members were provided expert technical insights on the latest software releases and enhancements leveraging NEC’s application technology to increase work productivity. Additional presentations of particular interest included: NEC Product Roadmaps, an overview of the UNIVERGE SV9500, and NEC’s IT offerings.
The RESOLVE Plus Conference is also an opportunity for members to network, exchange and share new ideas around product implementation and use. Marcus Newman, Manager of Network Services at Vanderbilt University, who values the networking opportunity that the RESOLVE Plus Conference offers, commented, “It is always good to get in a face-to-face setting to hear about challenges experienced by other large customers and how they were resolved, plus discuss our own.” Discussing NEC solutions and the design implementation at other sites provides insights on how to better utilize NEC’s technology and make it more efficient. Marcus added, “The direct interaction with the SWA team, NTAC managers and staff, and product managers helps build relationships that have been very beneficial to us in the past.”
This sentiment was echoed by Walter Niedhammer, Voice Network Team Lead at JPS Health Network, when he affirmed, “The NEC RESOLVE Plus conference provides an opportunity for us to communicate directly with NEC and other top level customers. But more importantly, NEC RESOLVE is a unique relationship that allows us to give and receive direct information and feedback on current solutions, to hear about new products and offerings, and to provide our input on what the group feels would be beneficial to all.”
While NEC strives to make the two-day conference informative and worthwhile to the RESOLVE Community, we also like to have a little fun! Watching the Texas Rangers take on the LA Dodgers Global Life Park in Arlington was the perfect way to relax and network. To learn more about the value NEC offers with RESOLVE Plus Program, fill out the form below.
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When U.S. Army Major Eric K. King (Ret) carefully stepped out of the vehicle on a typically hot Texas day in July, no one could imagine the range of thoughts and emotions going through his mind at that moment. There were TV cameras and a crowd of people he had never met all gathered on a vacant residential lot in Irving. He shook the hand of Irving Mayor Rick Stopfer. He shook hands with Texas State Senator Kelly Hancock. And as he made his way toward the tent set up with chairs and a podium, we know of at least one thought going through his mind that he verbalized later. “I wasn’t prepared for this.”
Maj. Eric King was standing on the spot where his home would soon be, a mortgage-free home made possible by Operation FINALLY HOME and community partners including the Dallas Builders’ Association, Winston Homes, the City of Irving and NEC Corporation of America, among others.
Major King served in the U.S. Army for 16 years. His deployments included three combat tours – two to Iraq and one to Afghanistan. The first combat deployment was to Iraq in 2004 where he served as an Infantry Rifle Platoon Leader. He knew his life had changed after he survived several Improvised Explosive Device (IED) attacks, ambushes and gunfights while watching other soldiers lose their life or be critically wounded. King received many commendations, including the Afghanistan Campaign Medal, Iraq Campaign Medal, Combat Infantryman’s Badge, Two Bronze Star Medals and many more.
Like many combat soldiers, King suffers with post-traumatic stress disorder (PTSD). The effects of his brain trauma and other serious injuries are constant reminders of his combat experiences. Medical treatment and physical therapy allow him to walk with the assistance of a cane, but he depends on a primary caregiver, a sister he lives with, and his parents to help him and his three children. However, his many challenges have not prevented him from wanting a key part of the American dream: home ownership.
Maj. King contacted Operation FINALLY HOME, a national, non-profit organization dedicated to providing custom-built, mortgage-free homes for wounded, ill or injured veterans, surviving spouses and their families. To date, Operation FINALLY HOME has over 250 home projects completed or in planning in 33 states. The charity works with various builder’s associations and member builders, corporate sponsors, and generous donors to fund each project.
NEC Gets Involved NEC Corporation of America supports various charities and organizations through its philanthropic nonprofit organization, NEC Foundation of America. The Foundation’s mission is to contribute to the creation of social value and help advance human potential through technology and innovative giving programs with a focus on:
• Science, Technology, Engineering and Math (STEM) Education
• Health and Human Services
• Environmental Stewardship
• Community Wellbeing
Having employees that served or those with family members in the military, NEC has always encouraged employees to get involved and support various veterans’ organizations either with financial gifts or with volunteer time. Additionally, NEC’s work with various law enforcement and governmental agencies allowed company employees to work with many former service men and women. Our employees and customers with military connections inspired the executive board of the NEC Foundation to search for an organization to work with where Foundation dollars would have a positive and lasting impact.
“When the NEC Foundation learned of the vision and work of Operation FINALLY HOME, it honestly felt like the perfect match,“ said Jeremy Strauss, NEC Foundation Vice President. “By providing the gap funding to help turn this plan into a reality, NEC was able to support a deserving veteran and his family – in a meaningful and lasting way – by providing them a safe home – right in our corporate HQ backyard.”
There was a lot of behind the scenes work that went into making the surprise happen, with Maj. King thinking they were only meeting for coffee in a preliminary meeting to determine if he was eligible. You can see how it all came together by watching the City of Irving’s video.
NEC employees will have additional opportunities to support this veteran throughout the building process:
• Notes of Love – Once the house reaches frame stage, employees and other supportive members of the community will be invited to write positive notes posted on the frame before the builder installs drywall. These can be notes of gratitude for his service, spiritual blessings, or other positive sentiments. We want to “wrap the house with love” as the building process continues.
• Key Ceremony – Employees can be there when the keys to the veteran’s new home are handed over and help he and his family celebrate their new home and new life.
• Other volunteer and support opportunities – Employees will have the opportunity to volunteer as the family begins to settle into their new home as there are always unexpected needs and expenses during a move.
This year’s conference agenda emphasized sharing success stories of transformation—through selling and implementing Smart Enterprise solutions in businesses of all sizes. Playing off a theme of “Exchange. Transform. Experience.” keynote presentations focused on how Digital Transformation is altering today’s business landscape. Paul Kievit, head of NEC’s enterprise business for EMEA and the Americas, noted that the integration of digital technology permeates all areas of business, causing a cultural shift in which organizations increasingly challenge the status quo with technology and innovation. NEC’s success comes from delivering IT and communications to create customer solutions for digital transformation.
Opportunities for attendees to network, exchange lessons learned and share new ideas expanded this year with the addition of expanded breakout sessions and solution demos.
“We listened to feedback from our partners and transformed our conference to include more breakouts, unique sessions, customer stories and partner experiences,” said Larry Levenberg, vice president of sales.
One of the highlights this year was the “Proud to Partner” session with presentations by a panel of partners Guyette Communications Industries, ServiceMark Telecom, Matrix Communications and Magna5. Representatives from each company described their organizations’ own recent transformational experiences, sharing advice and lessons learned with partners planning to embark on a similar path.
Vision for the Future
NEC executives also shared the company’s technology vision and strategy updates during keynote presentations. NEC’s Smart Enterprise technology strategy consists of a three-pronged approach, as outlined by Ram Menghani, senior vice president, UC/IT products and support:
1. Maintain unified communications and hybrid IT at our core
2. Grow intelligent-edge solutions and business models by incorporating biometrics, artificial intelligence, IoT and dynamic workflow into our offerings
3. Create additional value for individuals, enterprises and societies
“Since we first launched our Smart Enterprise initiative in 2015, we’ve converted many of our solutions to software-based platforms and converged our IT and communications channels. We created hybrid cloud offerings, building Platform Solution Integration Centers across the globe,” said Menghani. “Moving into the future, these centers will evolve into Centers of Excellence and key competency centers that will further fuel the creation of innovative solutions based on local and global trends, as well as emerging factors in society.”
He went on to say that this past year NEC expanded its strategy by functionally combining operations in NEC America with those of NEC EMEA. This combination propels innovation and simplification of the company’s products, resulting in greater support for both partners and customers.
Advantage also provided an excellent opportunity for partners and consultants to meet directly with NEC solutions experts and the management team. The expo area featured demos of NEC’s IT and UC solutions for both SMB and enterprise, including cloud, biometrics and analytics. Valued partners who provide joint solutions with NEC also showcased their demos in the expo area.
From promoting science, technology, engineering and math (STEM) education to encouraging community well-being and safe, healthy environments for our kids, NEC strives to make a difference in our world. It’s all part of our brand message, “Orchestrating a brighter world.”
And often times, the work is just plain fun.
This past weekend, in conjunction with the Ladies Professional Golf Association (LPGA) and the Volunteers of America LPGA Texas Classic in The Colony, Texas, the team and I were excited and proud to host about 60 kids from The First Tee of Greater Dallas for an annual golf clinic. This fantastic international youth development organization teaches golf skills to kids from all socioeconomic backgrounds while reinforcing core values like integrity, respect and perseverance. The program reaches more than 5 million kids annually and offers programs in all 50 states.
Our group on May 5th in The Colony consisted of girls and boys alike, who were split evenly into three groups. Each group rotated to different stations teaching skills from driving to chipping and putting to target practice. Program Administrator Katie Harris and her staff made the morning fun, educational and exciting for the kids, all of whom looked like they were having a blast while on their best behavior.
Even better, we were treated to some skills lessons, exhibitions and a Q&A with a couple of real, professional golfers, including Germany’s Sandra Gal, as well as Plano native and local pro instructor Natasha Lee.
Sandra started playing golf at age 6 and learned from parents who were already avid golfers. Natasha, on the other hand, discovered the game at 15 and has never looked back. Both women exhibit the discipline, patience and skill required to become great at golf. They also exhibit many other important core values, like respect, courtesy, integrity, sportsmanship and responsibility.
I spoke with two parents who approached me and told me they wanted me to know that this clinic “makes a difference” in the community and particularly in their lives and their daughters’ lives. Their two daughters had just started getting interested in golf last year at this time. They both attended the NEC clinic at the 2017 VOA LPGA Texas Shootout and are now hooked on golf. These two parents were even able to organize a middle school team at their daughters’ school and they have been actively enjoying the sport ever since. They were back again this year and said they wouldn’t miss it.
I also talked to one parent who said her child had nearly given up on the game of golf just prior to our clinic at the 2017 VOA LPGA Texas Shootout in Irving. Meeting the LPGA golfers and First Tee of Greater Dallas instructors renewed her ex
citement, and she’s been back in the swing of things ever since. It’s been great to be associated with The First Tee and positively impact young people’s lives with opportunities they might not get elsewhere.
If you have questions about The First Tee as an organization, I highly encourage you to visit their main web site at www.thefirsttee.org. There you’ll be able to find a local chapter (there are roughly 1,200 of them), learn about the group’s nine core values and learn how you or your company can get involved.
Likewise, if you have questions about NEC and our status as Official Technology Partner of the LPGA, just head over to our LPGA web page at lpga.nec.com. There you can check out the upcoming event schedule and see some of the creative marketing assets we’ve created as part of our partnership.
The LPGA is growing more exciting with each event, and we are proud to provide the data infrastructure, analytics and security solutions behind the scenes that ultimately help fans have an enjoyable experience.
I hope we see you at one of the upcoming tournaments!