Future Ready Travel Using a Digital ID

NEC and Star Alliance are redefining the travel experience with the use of a unique Digital ID that can provide a seamless customer experience from reservation to destination. Star Alliance Biometrics, powered by NEC I:Delight, allows frequent flyers to opt-in to the application and unlock access to a personalized, touchless travel experience.

Launched in November 2020, Lufthansa and SWISS International loyalty customers now have a quicker, more seamless path through airports in Frankfurt and Munich, Germany. In time, Star Alliance plans to make the service available to all 26 of its member airlines and their customers.

How Does Star Alliance Biometrics Work?

Frequent flyers create a secure, biometric-enabled Digital ID in just a few easy steps. First, simply download the airline’s app from the Apple Store or Google Play, then opt-in to the platform by scanning your passport or government issued ID and snapping a selfie. Once the profile is complete, travelers can select exactly which airlines and airports they allow to access their designated information. Travelers also choose how to use, or share, their Digital ID throughout their travel journey.

At the airport, passengers can check-in for a flight, drop off luggage, and board the plane using their Digital ID. The authentication process is fast and intuitive, by quickly verifying passenger information against flight manifest data and producing a prompt for the traveler to continue seamlessly through his or her journey. In the future, passengers will be able to enjoy additional services using their Digital ID, such as, passing through security checkpoints, accessing VIP lounges, and shopping at retail stores.

What is NEC I:Delight?

NEC I:Delight is a highly secure and scalable digital identity management platform that effortlessly brings touchless experiences to countless use cases. It provides a unified experience for a variety of services and transactions by using a unique, multi-factor Digital ID based on biometric authentication and AI technology. The platform streamlines both physical and digital identities into a secure, privacy-driven ecosystem for a seamless, secure, more personalized, and intuitive customer experience.

To see how Star Alliance Biometrics, powered by NEC I:Delight, is transforming the customer experience, take a minute to watch this short video.

For more information about NEC’s aviation solutions, visit necam.com/aviation or complete the form below to schedule a virtual tour to see how we are refining the travel experience. Click here to book your appointment today!

Now, touchless travel can be achieved with single, secure Digital ID.

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Take a journey with us by accessing our 360 degree photo realistic tour in simulated real-world environments in Aviation, Federal Government, Healthcare and Retail.

2020 Disruptions Propel NEC’s Digital Transformations

NEC’s 2020 Innovations Increase Safety, Business Continuity and Digital Transformations

Challenging and chaotic are choice words to describe 2020. But during the healthcare crisis and weather emergencies, everyday heroes emerged.

We applaud the frontline workers, healthcare providers and first responders. We also recognize IT and telecommunications professionals, network administrators and data managers who supported critical technology infrastructures.

The immense disruptions in 2020 propelled innovations in the way we live and work. While NEC is continuously advancing in the areas of communications, security, collaboration platforms and customer experience, we redoubled our efforts last year.

Safer, secure contactless touchpoints
As we move forward, public health and safety remain top priorities. For individuals and organizations, technologies that support both frictionless access and social distancing measures are now more important than ever.

That’s the reason we prioritized development of “touchless” touchpoints to reduce the spread of infectious diseases. Our revolutionary approach to Digital Transformation (DX), NEC I:Delight, includes an advanced, secure and scalable platform to support contactless, yet robust customer experiences.

Although we began our journey toward touchless technology long before the current crisis, the COVID-19 pandemic reinforces our commitment to continue advancing our biometric and AI solutions for aviation, immigration, retail and hospitality industries, healthcare, education and more.

Screening travelers to ensure health and security
A highlight of 2020 is the Hawaii Department of Transportation selecting an NEC-led team for deployment of a thermal screening solution at all five state-run airports.

NEC NeoFace® Thermal Express leverages thermal sensing and facial recognition technologies to detect elevated body temperature (EBT) and alert screeners to anyone with a temperature of 100.4 or greater.

In addition, we introduced a partnership with SITA, a global provider of IT and communications infrastructure for 80% of the world’s airports. NEC’s Advanced Identity Matcher – Edge Source (AIM-ES) technology uses the most accurate face matching algorithms as validated by the National Institute of Standards and Technology (NIST).

In combination with our NeoFace algorithm, we deliver an all-in-one solution capable of creating recognition galleries and templates as well as providing identity matching and scoring. It easily integrates with the SITA Smart Path whole-journey identity management solution, which creates a specialized application for airport travelers. Because NEC’s I:Delight uses an individual’s unique ID, it is more secure than other online money transfer services.

New generation cloud communications and collaborations
The way businesses work has changed. Corporations must be flexible and ready to adapt to teleworking at a moment’s notice.

For 120 years, NEC has pioneered Information and Communications Technologies, including Smart Enterprise cloud computing and Unified Communications as a Service (UCaaS). As the current global market share leader in on-premises business phone systems, we were pleased to announce a global partnership with Intermedia, a leading provider of cloud-based communications solutions.

Our collaborations with Intermedia launched a new generation of our UNIVERGE BLUE® cloud communications portfolio. The new UNIVERGE BLUE CONNECT and UNIVERGE BLUE ENGAGE solutions are reliable and easy to deploy, while remaining highly scalable and extremely cost-effective.

In addition to advancing business continuity, more employees will be able to work safely from home while increasing their productivity. The new UNIVERGE BLUE is also easy for channel partners to sell, install and support.

Resellers, check out 8 Great Reasons to Become a UNVERGE BLUE Channel Partner.

Reduce telecommunications costs
With the surge in network connectivity requirements, businesses are looking for ways to control costs while maintaining reliability and security.

We launched Network Connect to help cut enterprise telecommunications costs up to 30% or more annually. The intelligent call routing solution uses AI and machine learning to establish the most optimal call path from hundreds of global carriers.

You don’t need to invest in additional infrastructure or change anything about your business operations. NEC’s Network Connect is the first call-routing solution that gives enterprise access to the wholesale telecom market.

NEC Visionary Week
Another area that we reimagined in 2020 is NEC’s iEXPO. NEC Visionary Week was a virtual event packed with powerful insights to fuel future decisions. Featuring global problem solvers and tech influencers, the agenda included ideas for conquering COVID-19 and carving out a new normal, harnessing AI, 5G and digital transformations to improve economies, business operations and our societies.

If you missed Visionary Week in December, you can still watch the enlightening content on-demand until January 30th. Click here to sign-up now.

As we look forward to 2021 and beyond, we thank you for your partnership. Our commitment to innovations, digital transformation, safety, security and business continuity remains steadfast. Working together, we can build greater agility and resilience in enterprise systems to create a healthier future. Happy New Year!

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NEC Visionary Week: Insights from Global Problem Solvers and Tech Influencers

For 20 years, NEC’s iEXPO showcased solutions for society, attracting more than 30,000 attendees from around the globe.

This year, NEC is reimagining the iEXPO and introducing NEC Visionary Week as a virtual event, Tuesday, December 1 – Friday, December 4, 2020. In addition, NEC is making the highly relevant conference free to attend as a gift to clients and industry colleagues. With greater access, safety and convenience, the flagship forum is expected to draw a record number of attendees worldwide.

Agenda Highlights: December 1 and 4, 2020
Packed with powerful insights that will fuel future decisions, registration is open now for NEC Visionary Week. Be inspired by ideas for conquering COVID-19 and carving out a new normal, harnessing AI, 5G and digital transformation to improve economies, business operations and our societies.

Key sessions featuring solutions from NEC Corporation of America, include:

How Star Alliance Biometrics Will Significantly Improve the Travel Experience
December 1, 4:50 – 5:25 p.m. CST
This fireside chat spotlights the newest technologies elevating customer experience, while focusing on safety and security to rekindle the love of travel and restore travelers’ confidence in the post-COVID 19 world. Learn how Star Alliance, the world’s largest airline alliance, and NEC are working together to speed airport transit touchpoints, including seamless, touchless airline check-ins.

Join an enlightening discussion about the latest facial recognition technology and encrypted personal identification. Find out how the biometrics solutions protect personal data and maintain compliance as the customer journey becomes more enjoyable and hassle-free.

Speakers:
Jeffrey Goh, Chief Executive Officer, Star Alliance
Raffie Beroukhim, SVP & Chief Experience Officer, NEC Corporation of America
Jason Van Sice, Vice President, NEC Corporation of America

Cloud Communications Helps U.S. Major League Soccer Club Bring Fans Back to the Stands- VIRTUALLY
December 4, 12:40 – 1:15 p.m. CST

Despite the pandemic, one Major League Soccer team has been able to stay connected with fans. How? Using advanced cloud communications solutions.

NEC and Intermedia Cloud Communications have partnered to bring cloud communications and collaboration solutions. From business phone and chat to video conferencing and file management, the solutions are flexible and scalable in bringing teams and people together.

Join the lively panel discussion about keeping fans engaged and excited! Experience the cloud services and how the tools empower communications and remote collaborations.

Speakers:
Michael Gold, Chief Executive Officer, Intermedia Cloud Communications
Ram Menghani, President, NEC Enterprise Communication Technologies Inc.

The robust speaker lineup also includes:

How Artificial Intelligence Will Conquer the Coronavirus, And Beyond
December 1, 11:35 a.m. – 12:10 p.m. CST

Keynote speaker, Dr. Michi Kaku, Professor of Theoretical Physics at City College of New York, says AI will conquer the coronavirus. Analyzing vast quantities of raw data from social media, cell phones, drones and search engines, AI will detect super-spreaders and stop the virus in its tracks. Dr. Kaku will describe the Fourth Stage in technology with artificial intelligence and biotechnology. Join us to find out why Dr. Kaku is promising a brighter and more prosperous economy and way of life!

5G Open vRAN: Delivering Innovative Digital Services & Sustainable Social Life
December 1, 3:30 – 4:20 p.m. CST

As 5G networks become more widely deployed, operators are looking at the Open & Virtualized RAN architecture to better support next-generation networks. Learn how Telefónica is creating social values based on Open RAN that will increase automation, bring services to market faster, improve security and enable business efficiencies.

Speakers:
Enrique Blanco, Chief Technology & Information Officer, Telefónica
Akihiko (Kiko) Kumagai, Senior Executive Vice President, NEC Corporation
Nozomu Watanabe, Senior Vice President, NEC Corporation
Mayuko Tatewaki, Service Provider Solutions General Manager, NEC Corporation

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NEC Future Creation Forum: New Commons – New Values Towards a Sustainable Future
December 1, 5:30 – 6:25 p.m. CST

Mr. Jeremy Rifkin, American economic and social theorist and author of The Zero Marginal Cost Society, presents the “NEC Future Creation Forum.” Join an eye-opening discussion on the new value standards. Envision a future that achieves a prosperous human society, while maintaining a sustainable planet—beyond the next normal.

NEC Visionary Week will offer insights from global problem solvers, technology innovators and thought leaders. Join us to propel our world and industries forward!

For more information and to register, visit https://global-event.nec.com/nvw2020

Compassion and innovation can be a positive force for the social justice movement

As a technology industry leader with deep research and development roots, NEC is guided both by strong principles around scientific exploration, as well as the ethical implications of our projects.

I wrote recently that a brighter world “will never exist while systemic racism and other forms of social injustice continue to oppress the Black and other marginalized communities.”

Globally, NEC Corporation President & CEO Takashi Niino has stated previously that as a supplier of public safety technologies, we are committed to maintaining an open and broad dialogue with employees, customers, partners, citizens, civic leaders and our colleagues in government.

NEC is a company with developed core values, including AI & Human Rights Principles, and we are committed to helping to end racial injustice in our society. Our efforts to operationalize our values and AI & Human Rights Principles help us responsibly develop and sell biometric technologies, including face, iris, fingerprint, palm print, finger vein, and others.

Today in the United States, many law enforcement agencies use our technology as a tool for investigative decision-making and determining possible leads in a case. As noted by numerous legal experts and scholars, a match using facial recognition alone is not a means for positive identification. Additional police work is required.

police in the communityAlthough current events have brought the topics of social justice, law enforcement and technology to the forefront of national discourse, NEC, through continued research and development, has long thought about the ways in which facial recognition algorithms can affect people of color. We have gone to great lengths to ensure our facial recognition algorithms are accurate across racial and other demographic groups.

For over a decade, our algorithms have ranked highest in accuracy in tests by the U.S. National Institute of Standards and Technology (NIST), widely considered a global authority on testing of biometric algorithms. Unlike many facial recognition algorithms that in last year’s NIST report, showed a pervasive problem with demographic disparity, NEC’s high-performing algorithm did not demonstrate this issue. As the matter of fact, our algorithm was singled out for being “on many measures, the most accurate algorithm we have ever tested.” This holds true across the diverse array of races and genders represented in the image test database.

This brings me to what NEC believes on the issues.

We believe it is possible to have compassion and actively work to improve conditions for America’s vibrant communities of color, while supporting our law enforcement customers and supporting reforms that encourage responsible use of our technology by law enforcement.

Furthermore, we believe that public safety agencies should responsibly use advanced facial recognition and other innovative technologies to help correct inherent biases, protect privacy and civil rights, and fairly and effectively conduct investigations for social justice.

On the topic of policy and regulation, we have and shall continue to support the development of legislation that provides and enhances existing guidelines for the responsible use of facial recognition technology.

We are dedicated to working with our law enforcement customers, the diverse communities they serve, and the policymakers who represent those diverse communities to find the best possible path forward. As we continue to work toward a brighter world, we plan to find ways to participate in ending systemic racism in America, and to use the best technology to do so.

Sincerely,
Mark Ikeno
President & CEO
NEC Corporation of America

A Message from the Office of Mark Ikeno, President and CEO of NEC Corporation of America

As events have unfolded this past week, many of us have gone through a spectrum of emotions. Sadness, anger, grief, frustration, and a strong desire for change all come to mind.

George Floyd’s death is unfortunately just one recent event in a long history of similarly tragic incidents across the country, and we recognize that the current increased focus on systemic racial justice issues is long overdue. We stand with those who are grieving and hurting and support those working to eradicate racial injustice in our society.

We understand that the brighter world we strive to orchestrate will never exist while systemic racism and other forms of social injustice continue to oppress the Black and other marginalized communities.

To those of you powerfully explicating and combatting these complex problems, we appreciate your work, we are paying attention, and we are committed to being part of the solutions.  Although we do not yet know exactly what those solutions will entail, we are listening, we are watching, and we are broadening and deepening our ongoing dialogue about the multifaceted issues at the intersection of racial justice, human rights, and technology.

To our law enforcement, first responder, and public safety customers who are dedicated to protecting and serving individuals of all races, religions, genders, and sexual orientations, we recognize the challenges you face and how difficult it must be to see so many of our communities so divided. We are committed to continuing to partner with you and the communities you serve to cooperatively ensure that our efforts to make society safer equally make society more just and inclusive.

We are here to support our employees, our customers, and all those taking a stand against injustice as we all band together, the way we must, to employ our individual and collective skills and resources to shape a better future for the world.

Sincerely,
Mark Ikeno
President & CEO
NEC Corporation of America