Hawaii Department of Transportation selects NEC thermal solution for screening travelers

Business and travel shutdowns and mandatory 14-day quarantines have proven to slow the spread of COVID-19, albeit at great cost to local economies. States are now challenged with reopening commerce without causing a spike in infections, which could again overwhelm hospitals and lead to further lockdowns.

Looking for a safe way to bring travelers back into the state and reduce delays and bottlenecks in the deplaning process, the Hawaii Department of Transportation (HDOT) ultimately chose an NEC-led team for deployment of a thermal screening solution at all five state-run airports. The HDOT project award includes equipment, installation and a 10-year maintenance plan that will keep airport traffic flowing safely into the future. Approximately 90 percent of the deployment and maintenance will be completed by local Hawaiian businesses.

The NEC solution leverages thermal sensing and facial recognition technologies to detect elevated body temperature (EBT) and alert screeners to anyone with a temperature of 100.4 or greater. The system, which is being deployed in three phases before the end of 2020, can detect faces wearing masks covering the nose and mouth, allowing a thermal sensor to screen passengers for elevated body temperature so that they can be called aside for additional health screening.

Prior to deployment, members of the Hawaii National Guard were manually scanning deplaning passengers for elevated body temperature. The new thermal screening system speeds the process and reduces potential exposure of pathogens from infected passengers to human screeners.

As travel volumes ramp up in Hawaii, the facial recognition component of the system will temporarily and anonymously track passengers who screen positive for elevated body temperature until a human screener is able to meet the passenger for a secondary evaluation. Passenger image and temperature data collected by the system is deleted after 30 minutes.

NEC NeoFace® Thermal Express technology empowers both government agencies and private commercial entities to check temperatures of foot traffic, without having to create long lines or bottlenecks for individual identification and temperature checks. In a time when social distancing is needed, the flow-through system promotes safety and hygiene by isolating EBT and identifying the source on the move.

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Compassion and innovation can be a positive force for the social justice movement

As a technology industry leader with deep research and development roots, NEC is guided both by strong principles around scientific exploration, as well as the ethical implications of our projects.

I wrote recently that a brighter world “will never exist while systemic racism and other forms of social injustice continue to oppress the Black and other marginalized communities.”

Globally, NEC Corporation President & CEO Takashi Niino has stated previously that as a supplier of public safety technologies, we are committed to maintaining an open and broad dialogue with employees, customers, partners, citizens, civic leaders and our colleagues in government.

NEC is a company with developed core values, including AI & Human Rights Principles, and we are committed to helping to end racial injustice in our society. Our efforts to operationalize our values and AI & Human Rights Principles help us responsibly develop and sell biometric technologies, including face, iris, fingerprint, palm print, finger vein, and others.

Today in the United States, many law enforcement agencies use our technology as a tool for investigative decision-making and determining possible leads in a case. As noted by numerous legal experts and scholars, a match using facial recognition alone is not a means for positive identification. Additional police work is required.

police in the communityAlthough current events have brought the topics of social justice, law enforcement and technology to the forefront of national discourse, NEC, through continued research and development, has long thought about the ways in which facial recognition algorithms can affect people of color. We have gone to great lengths to ensure our facial recognition algorithms are accurate across racial and other demographic groups.

For over a decade, our algorithms have ranked highest in accuracy in tests by the U.S. National Institute of Standards and Technology (NIST), widely considered a global authority on testing of biometric algorithms. Unlike many facial recognition algorithms that in last year’s NIST report, showed a pervasive problem with demographic disparity, NEC’s high-performing algorithm did not demonstrate this issue. As the matter of fact, our algorithm was singled out for being “on many measures, the most accurate algorithm we have ever tested.” This holds true across the diverse array of races and genders represented in the image test database.

This brings me to what NEC believes on the issues.

We believe it is possible to have compassion and actively work to improve conditions for America’s vibrant communities of color, while supporting our law enforcement customers and supporting reforms that encourage responsible use of our technology by law enforcement.

Furthermore, we believe that public safety agencies should responsibly use advanced facial recognition and other innovative technologies to help correct inherent biases, protect privacy and civil rights, and fairly and effectively conduct investigations for social justice.

On the topic of policy and regulation, we have and shall continue to support the development of legislation that provides and enhances existing guidelines for the responsible use of facial recognition technology.

We are dedicated to working with our law enforcement customers, the diverse communities they serve, and the policymakers who represent those diverse communities to find the best possible path forward. As we continue to work toward a brighter world, we plan to find ways to participate in ending systemic racism in America, and to use the best technology to do so.

Sincerely,
Mark Ikeno
President & CEO
NEC Corporation of America

A Message from the Office of Mark Ikeno, President and CEO of NEC Corporation of America

As events have unfolded this past week, many of us have gone through a spectrum of emotions. Sadness, anger, grief, frustration, and a strong desire for change all come to mind.

George Floyd’s death is unfortunately just one recent event in a long history of similarly tragic incidents across the country, and we recognize that the current increased focus on systemic racial justice issues is long overdue. We stand with those who are grieving and hurting and support those working to eradicate racial injustice in our society.

We understand that the brighter world we strive to orchestrate will never exist while systemic racism and other forms of social injustice continue to oppress the Black and other marginalized communities.

To those of you powerfully explicating and combatting these complex problems, we appreciate your work, we are paying attention, and we are committed to being part of the solutions.  Although we do not yet know exactly what those solutions will entail, we are listening, we are watching, and we are broadening and deepening our ongoing dialogue about the multifaceted issues at the intersection of racial justice, human rights, and technology.

To our law enforcement, first responder, and public safety customers who are dedicated to protecting and serving individuals of all races, religions, genders, and sexual orientations, we recognize the challenges you face and how difficult it must be to see so many of our communities so divided. We are committed to continuing to partner with you and the communities you serve to cooperatively ensure that our efforts to make society safer equally make society more just and inclusive.

We are here to support our employees, our customers, and all those taking a stand against injustice as we all band together, the way we must, to employ our individual and collective skills and resources to shape a better future for the world.

Sincerely,
Mark Ikeno
President & CEO
NEC Corporation of America