FedRAMP & StateRAMP Authorization – It isn’t just for government agencies

Despite being primarily developed for government use, FedRAMP and StateRAMP authorized solutions offer undeniable potential that extend far beyond federal, state and local government agencies.

These programs require service providers to undergo rigorous assessments and adhere to strict security controls for their cloud-based products and services. By opting for a vendor that is FedRAMP or StateRAMP authorized – or in the case of our NEC and T-Metrics omnichannel contact center solution which is both FedRAMP and StateRAMP authorized – private sector organizations can be certain they are working with a responsible business partner. One committed to highly secure cloud offerings and cybersecurity best practices.


Explore How NEC & T-Metrics Are Advancing Omnichannel Contact Centers
with a next generation FedRAMP and StateRAMP authorized solution


SECURITY
    By selecting a FedRAMP or StateRAMP authorized solution, users have peace of mind knowing that it is capable of effectively mitigating cyber threats and security risks by adhering to the demanding standards set by both programs.

TRUST
    As a user of a FedRAMP and StateRAMP authorized solution, companies can position themselves as an organization to be relied upon for secure and reliable service, differentiating themselves from their non-user competitors to strengthen trust among customers, partners and stakeholders.

SAVINGS
    FedRAMP and StateRAMP based services also minimize user need for extensive security audits. Valuable time and resources can be saved as ongoing security assessments are central for service providers to maintain authorized status.

OPPORTUNITIES
    Opting for a FedRAMP or StateRAMP authorized offering can even unlock valuable business opportunities. This is especially true if looking to grow business within specific industries that place a strong emphasis on stringent security measures and regulatory compliance.

So as you can see, FedRAMP or StateRAMP authorization isn’t just for government agencies. It’s just as relevant to organizations across any industry that values reliability and security.


Interested in seeing a FedRAMP / StateRAMP contact center solution in action?

Connect with us directly @ 1-844-NEC-SAVE or reach out using the form below.

Enhancing Security and Streamlining Experiences: Digital IDs and Biometrics in Stadiums, Sporting Arenas, and Amusement Parks

Introduction

In today’s digital era, the use of Digital IDs and Biometric Authentication extends beyond traditional sectors like finance and healthcare. Industries such as stadiums, sporting arenas, and amusement parks are increasingly adopting these technologies to enhance security, streamline operations, and elevate the overall visitor experience. This blog will explore the innovative applications of Digital IDs and Biometrics in these entertainment venues.

Enhanced Security Measures:

Stadiums, sporting arenas, and amusement parks attract large crowds, making security a top priority. Digital IDs and Biometric Authentication offer robust solutions to enhance security measures within these venues.

  • Access Control: Digital IDs and Biometrics enable secure access control, replacing traditional paper tickets or physical access cards. Visitors can store their keys or passes digitally on their smartphones, reducing the risk of loss or theft. Biometric authentication methods like fingerprint scanning or facial recognition ensure that only authorized individuals gain entry, preventing ticket fraud or unauthorized access.
  • Identity Verification: Digital IDs and Biometrics provide reliable identity verification for these venues’ employees, vendors, and contractors. Biometric authentication ensures that only authorized personnel access restricted areas, reducing the risk of unauthorized entry or insider threats.

Streamlined Operations and Improved Guest Experience:

Digital IDs and Biometrics offer significant benefits in streamlining operations and enhancing the guest experience within stadiums, sporting arenas, and amusement parks.

  • Contactless Transactions: Digital IDs enable contactless transactions, allowing visitors to purchase within the venue using their smartphones. By linking payment methods to their Digital IDs, visitors can make seamless transactions for concessions, merchandise, or other services, reducing the need for physical cash or cards.
  • Queue Management: Biometric Authentication can streamline entry and reduce wait times, improving the overall guest experience. Biometric systems can quickly verify visitors’ identities and grant access, minimizing queues and ensuring a smooth entry process.
  • Personalized Experiences: Digital IDs provide a platform for personalized experiences within entertainment venues. Visitors can create profiles within the venue’s app to receive tailored recommendations, exclusive offers, or loyalty rewards based on their preferences and past visits.

Case Studies and Success Stories:

Let’s take a look at some real-life examples where Digital IDs and Biometric Authentication have transformed the operations and guest experiences in stadiums, sporting arenas, and amusement parks.

Stadiums and Sporting Arenas :

  • NEC provided a large-scale facial recognition system for Tokyo’s 2020 Summer Olympic and Paralympic Games. The system was used to identify over 300,000 people at the games, including athletes, volunteers, media, and other staff. It was the first time that facial recognition technology were used for this purpose at an Olympic Games.

Amusement Parks:

  • Disney MagicBand: Disney introduced the MagicBand, a wearable device equipped with biometric authentication, for visitors to access various attractions, make payments, and personalize their experiences within the park. The MagicBand streamlines operations and enhances the guest experience by eliminating the need for physical tickets and providing convenient access to services.

Future Possibilities:

Integrating Digital IDs and Biometrics in stadiums, sporting arenas, and amusement parks is continuously evolving. Here are some future possibilities and trends to look out for:

Facial Recognition for Personalized Experiences:

Facial recognition technology can be leveraged to create personalized experiences within entertainment venues. By identifying visitors’ faces, the system can provide customized recommendations and exclusive offers, and even interact with characters or mascots within the venue.

Biometrics for Enhanced Safety:

Biometric Authentication can be further integrated with safety measures, such as monitoring crowd density or identifying individuals on watchlists. This integration can help ensure the safety of visitors and enable timely responses to potential security threats.

Conclusion:

Adopting Digital IDs and Biometric Authentication in stadiums, sporting arenas, and amusement parks revolutionizes how these venues operate and interact with their visitors. Enhanced security measures, streamlined operations, and improved guest experiences are just some of these technology’s benefits. As the industry embraces innovation, we can expect even more exciting advancements in integrating Digital IDs and Biometrics within the entertainment sector.

As we progress in our series, we will delve into the critical area of biometric privacy and security.

Call to Action

Stay tuned for our next chapter, where we explore “Biometrics and Digital IDs in Casinos and Gambling: Security, Transactions, and Player Experience Enhancement.” We invite you to share your thoughts, insights, and questions on the transformative power of biometrics and digital IDs in retail. Let’s continue this engaging conversation in the comments below!

References/Resources

Throughout this series, we draw upon information from reputable sources, industry research, and the expertise of companies like NEC, a global leader in advanced biometric solutions. For further exploration, we recommend visiting NEC’s website to access insightful articles, case studies, and updates on the latest advancements in biometric authentication.

References/Resources:

All Chapters –

Investing in Aviation’s Identity-First Future

In today’s digital age, identity has become an integral part of our daily lives. From banking to healthcare, we rely on secure and trusted digital identities to access services and conduct transactions. The aviation industry is no exception, and as flight volumes return to pre-pandemic levels, airports and airlines are being put to the test in ensuring passenger identities remain trusted and secure throughout the journey.

In our latest e-book, “Investing in Aviation’s Identity-first Future,” we explore the complex and rapidly evolving ecosystem of identity in the aviation industry, as envisioned in the Biometric Digital Identity Prism. We examine how NEC technology like artificial intelligence and analytics are being leveraged to improve passenger experiences and operational efficiencies. Join us as we delve into the importance of investing in aviation’s identity-first future, and why NEC is considered one of the best suited to support the complexity of the passenger identity lifecycle.

Contact us today to get started on your digital transformation journey or meet us in booth 2140 at this year’s Passenger Terminal Expo (PTE) March 14-16, 2023! NEC experts will be on hand to give you an exclusive demonstration of our cutting-edge artificial intelligence (AI) and biometric technology including face recognition, digital identity verification and authentication, biometric boarding, object detection, perimeter detection and advanced analytics. Plus, don’t miss your chance to win Tumi luggage by taking a short survey! See you there.

To read the full paper, download it here.

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Truly Open, Truly Trusted at Identity Week 2022

In the spirit of “asu,” the Japanese word for tomorrow, NEC was proud to be the title sponsor for Identity Week as we look forward to the future of digital identity and biometrics.

Formerly known as Connect ID, Identity Week connects identity professionals from across government, finance, retail, eCommerce, health care, and travel. More than 1,000 attendees from around the world were at the event in October at Walter E. Washington Convention Center in Washington, DC.

Kicking off Identity Week, David Pekoske, Administrator of the Transportation Security Administration (TSA), shared staggering numbers. On Labor Day weekend, 8.76 million travelers were screened by TSA. That’s up 102% from pre-pandemic levels. To effectively screen the growing number of passengers, TSA will deploy more biometric technology so that travelers have safe and seamless experiences.

Administrator Pekoske also gave us insight into the TSA Innovation Task Force’s plan for an upcoming “innovation doctrine” that will help guide future technology projects to integrate new hardware and software. This forward-thinking approach to digital transformation will ensure that travelers have a safe and convenient “curb-to-gate” travel experience in airports.

Mind the Trust Gap
I was honored to present the opening keynote, “Mind the Trust Gap,” spotlighting digital ID within the federal and aviation sectors.

NEC’s vision of being truly open, and truly trusted is one of our strengths as a 123-year-old company. We continuously look to asu (tomorrow) and the possibilities of the future, prioritizing trust, security, and seamless experiences. I challenged the audience to not only build on current technologies but to also widen our aperture and think about the threats of tomorrow. Asu is NEC’s commitment to outside-the-box thinking to develop solutions at the speed of need.

Convergence of Online and Offline ID
“Decentralized ID is our vision for secure, self-sovereign, and standardized digital ID.” NEC Vice President Micah Willbrand gave the summit speech on the convergence of online and offline identities, the evolution toward decentralized digital ID, and how it’s being used in retail, aviation, and other applications. He stressed that the public sector should look toward the private sector as more consumers demand streamlined experiences.

Digital-Enabled Citizen Experiences
Austin Park, Director for NEC National Security Systems (NEC NSS), participated on a panel about digitally enabled citizen experiences. Austin predicts, “Decentralized identity will become much more prevalent in the next five years due to its privacy-by-design nature.”

Beyond Digital Identity
NEC Labs President Chris White led a seminar pointing out the importance of “applying real-time methods of sensing people and the environment to make accurate and efficient authentication systems.” NEC Labs is the U.S.-based center for NEC Corporation’s global network of research laboratories. NEC NSS and NEC Labs work in tandem on innovative biometric solutions.

Harnessing AI to Enhance Customer Experience
NEC Labs also invited attendees to try their luck with our AI-driven golf putt analyzer. Executive Vice President Keith Terreri demonstrated his golf skills and got an insight into his swing, body movements, and positioning. It was a fun, interactive way to showcase the technology and how it can be applied to enhance digital ID, security, and customer experience.

Being with our peers at Identity Week was inspiring and energizing. There were spirited discussions about Next Gen identity verification, which reinforces our mission at NEC NSS to apply scientific curiosity with the flexibility to rapidly prototype custom solutions. We look forward to next year’s event!

Discover more about NEC National Security Systems or contact us directly.

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Your Face. One ID. One Platform.

Known as the “CES for aviation,” Future Travel Experience Global (FTE) brought together leaders from airlines, airports and their partners to experience the latest innovations and solutions advancing tomorrow’s customer journey.

Building on the theme of Identity Reimagined, NEC sponsored the Biometric & Digital Identity Summit, featuring a panel discussion that looked at the dynamic approaches to digital identity innovations for the travel industry.

A key focus point was on the integration of SITA Smart Path at Miami International Airport (MIA), powered by NEC I: Delight, along with insights and key learnings about the adoption of biometrics and digital ID from U.S. Customs and Border Protection (U.S. CBP) and Lufthansa:

  • Nael Samha, Acting Executive Director, Targeting and Analysis Systems Program Directorate, U.S. CBP
  • Maurice Jenkins, Chief Innovation Officer, Miami International Airport (MIA)
  • Sherry Stein, Head of Technology Strategy, Americas, SITA
  • Patrick Sgueglia, Product Manager, Regulatory Services & Biometrics, Lufthansa

Onsite interactive demonstrations of NEC I:Delight, encouraged attendees to create their digital ID and try to ‘Fool the System’ by using fun props to change their appearance to further show how a single digital ID can empower a seamless journey using various methods of authentication and verification.

Additionally, the global aviation partnership and integration of NEC I:Delight with SITA Smart Path was recognized. With an emphasis on personalizing the customer experience, to provide faster identification, shorter lines, and touchless services—all while allowing users to manage their digital identity to ensure privacy and security.

Our experience at FTE reinforced our commitment to continuously innovate our touchless technology, elevate the customer experience and create safe, secure journeys.

Discover more and schedule a demo or contact us directly.

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