Streamline Future Federal Operations using a Digital Identity Management Platform

Today, utilizing the right technology solutions can support and elevate workforce performance to provide improved internal and public-facing customer service. As operations and responsibilities change and evolve, our solution architects, system engineers and laboratory scientists constantly work to develop solutions for federal agencies’ now, next and after-next operational requirements. NEC National Security Systems (NEC NSS) works in partnership with agencies to tailor solutions that can aggregate, expand and enhance systems capabilities into a multifunctional digital ecosystem designed to support current and future federal operations without undertaking massive and costly system overhauls.

NEC NSS remains the government’s visionary technology partner and is here to support agencies that face tight budgets, waning personnel resources, obsolete technologies and increasing performance demands.

The NEC Digital Platform (NDP) is a foundational solution designed to support federal agencies as they navigate digital identification and information ecosystems. The NDP streamlines the use of our no. 1 ranked secure biometrics, identity and document verification capabilities and speeds the assembly of complex or challenging processes utilizing the flexibility of NEC’s orchestration, core technology and infrastructure services. The NDP provides common services and an extensible framework to reuse prebuilt components that accelerate a solution’s operational capability to the product.

The scalable platform is based on microservices architecture and enables containerization of biometric and non-biometric system workloads in one place. To learn more about how NEC NSS NDP’s solutions and services can support your critical missions, download the whitepaper here or contact us today.

NEC NSS is the Right Partner for Your Agency’s Needs

NEC NSS continuously refines and improves our technologies, and for every project, we assign a team of accomplished subject-matter and technology experts who are committed to our customers’ success. Our people, our ongoing innovation, and our corporate stability—NEC’s 120+ years of continuous operation—affirm that federal agencies can trust NEC NSS to deliver a proven platform, superior solutions, and unwavering service tailored to their use cases and need.

With the NDP, we extend beyond our industry-leading multimodal biometrics capabilities to the provision of a digital ecosystem that provides the safe, secure exchange of authorized and verifiable information. NEC NSS serves federal agencies, agency employees, and the public with technologies that result in healthy environments, improved mission-critical support, and increased efficiencies with lower overall costs.

To learn more about NEC NSS, visit www.necnss.com, or fill out the form below.

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Put Your Airport Data to Work: See Patterns, Forecast Needs

Each airline passenger follows a logical process through an airport, but it is unique. Travelers on the same flight will have a different path: some will check bags, some will grab a quick bite to eat, some will fly through security lines. Add the complexity of passengers dealing with canceled, rescheduled and connecting flights, and you will quickly see that consuming and processing the data collected at each point gets complicated.

However, it’s important to understand the data to see patterns and make decisions that can enable smoother operations and a more enjoyable experience. Data can be collected at each interaction throughout the airport, but the data is often seen in silos – not as a complete, comprehensive picture.

Relying only on seasoned employees to interpret and master the data alone is risky in today’s environment. Any turnover or absence in staff would affect the flow of vital information that can help decision makers adjust to everchanging needs and requirements in the airport environment.

Today, it’s important to be able to adjust staffing and services in real time because the customer experience at an airport is largely predicated on crowding and wait times. Especially in the age of social distancing, people have concerns around long lines and inefficient service. Trust in baggage handling is also a critical factor, as well as providing adequate amenities near gates.

KMD, an NEC Company has designed business intelligence software specifically for the needs of the air travel industry. For example, data analytics can be used to understand current processing times at a given security point, forecasting passenger traffic and determining the number of lanes that need to be open to keep wait times at an acceptable level. This is just one example of how data can be optimized to streamline airport operations.

In this whitepaper, KMD has outlined several airport-specific use cases to demonstrate how business intelligence and planning software can help ensure actionable data and its ability to improve operational performance.

To learn more about this software solution, checkout this three-page preview of this whitepaper to better understand the potential of KMD airport data analysis.

Be sure to visit www.necam.com/aviation to learn more about our aviation solutions.

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NEC Maintains Top Rank in 2022 NIST FRVT Report

NIST Ranked #1 Globally

  • #1 in Mugshot Identification
  • #1 in Border Security Identification
  • #1 in Mugshot Identification over age differences

At NEC Corporation, we take great pride in our legacy of creating the best technology in our field and our biometric authentication algorithms are no exception. Our #1-ranked National Institute of Standards and Technology (NIST) algorithms are trusted every day to provide accurate and secure results across sectors including commercial aviation, hospitality and the United States government.

Adding to this legacy, we are excited to share that NEC’s facial recognition algorithm earned the top ranking from NIST’s most recent Face Recognition Vendor Test across multiple categories.

NEC earned top recognition in the categories of Mugshot Identification both globally and in the United States, Global Border Security Identification, and Global Mugshot Identification over age differences, as well as Mugshot to Webcam Identification here in the U.S.

These rankings match the very real, positive impact our technology has on society every day. For example, U.S. CBP Deputy Commissioner, Troy Miller, recently shared in an interview1 that facial recognition technology, including our algorithm, has identified more than 1,000 imposters attempting to enter the country with false documents since 2018 – decreasing potential crime and creating safer communities.

For more than two decades, NEC has consistently surpassed competitors’ algorithms in the categories of accuracy and speed. This remains true even when demographic differentials including race and sex are accounted for and when subjects wear protective face masks. Our algorithm passed internal tests with a rate of over 99.9% in 1:1 verification when face masks of various colors and patterns were worn by individuals – ensuring security and supporting public health.

The latest NIST results showed NEC’s algorithm outperformed the entire field of 329 entries submitted from all over the world on mugshot identification. Our NEC-005 algorithm demonstrated a False Negative Identification Rate (FNIR) of just 0.0017 at a False Positive Rate (FPIR) of 0.001, respectively.

This same algorithm outperformed a field of 289 entries on Mugshot to Webcam identification with an FNIR of .0120 at a FPIR of .001.

NEC’s facial recognition algorithm is called upon by professionals across a diverse range of use cases in critical moments and is counted on for its reliable and accurate results. These use cases include criminal investigation, immigration, military security and national identification within the entertainment industry.

We have implemented more than 1,000 systems with our top-ranked fingerprint and face recognition technologies in more than 70 countries and regions around the world.

Our team works to create the most accurate and reliable product possible to ensure safe, accessible and enjoyable experiences for every person who uses our technology. While navigating access points can often be a hassle, we see a touchless and frictionless future made possible through our first-ranked biometric authentication algorithm.

To read more, you can access the full NIST report, here.

Learn more about our #1 ranked algorithm’s use cases here.

1. https://about.bgov.com/news/facial-scans-catch-impostors-at-border-as-agencies-embrace-use/

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How Today’s Touchless Technology Gives Customers Options and Control

Creating a digital profile streamlines online shopping in significant ways. The convenience promotes future orders and customer loyalty. Imagine how delightful it will be when brick and mortar stores enable the popular option for in-person shopping. Today, creating a Digital ID is possible with NEC’s I:Delight platform.

For example, when a shopper saves their preferences and payment information to a personal profile accessible from their mobile device and provides authorization with rapid and accurate facial recognition, stored customer loyalty information can be instantly applied. Thus, empowering customers to control their digital data and how it is used, while their customer experience is enhanced with fewer touches and less risk.

All of this can be achieved with NEC I:Delight, a highly secure and scalable Digital ID management platform. Using NEC’s award-winning face recognition algorithms, this robust, cloud-native platform streamlines ordering and payment at quick service restaurants; facilitates check-in at next-generation hotels; and provides expedited entry and payments at entertainment venues and stadiums.

NEC I:Delight also enables touchless passenger checkpoints from curb-to-gate at airports, provides streamlined access to office buildings, and verifies patients and authorizes staff at healthcare facilities. The platform is interoperable, scalable and can be used by many industries to provide long-term value, transforming the customer experience.

Star Alliance, the world’s largest airline alliance, which includes a coalition of 26 member airlines, uses NEC I:Delight to power its growing biometric passenger processes and modernize its entire travel ecosystem. In addition to curb-to-gate verification, passengers who opt-in through the Star Biometrics app will be able to use their Digital ID for VIP lounge access, wayfinding, airport purchases, transportation fares, hotel check-in, attraction passes and more. All without showing a boarding pass or opening their wallet.

With NEC I:Delight, the customer maintains control of their Digital ID and its uses. Customers can change profile settings as needed and opt-out just as easily.

For more detail check out this three-page preview our whitepaper that provides more in-depth information about NEC’s Digital ID platform.

Click here to learn more or fill out the form below to download the entire whitepaper.

See how Digital IDs can work for you. Take a guided virtual tour and discover the frictionless, touchless capabilities of I:Delight by visiting our Virtual Customer Experience Center.

Hitting the Customer Journey Fairway with NEC I:Delight

It was exciting to join Dan Shube on the “Golf and Travel Show” to talk about the latest innovations making travel safer and airport security more effortless.

Most golfers enjoy traveling to take on new challenges at golf courses in the U.S. and around the world. Unfortunately, air travel has been chaotic and challenging the past couple of years, which has impacted these avid golfers’ ability to enjoy their favorite activity.

Safe and seamless air travel

i:DelightDan and I discussed advancements in Digital ID management, biometric technology and touchless transactions to make traveling safe and seamless.

Instead of fumbling with bags, tickets and passports, NEC’s biometrics and Digital ID management elevates the customer experience from curb-to-gate. Frequent flyers can eliminate paper boarding passes, as well as reduce wait times at airport security using our opt-in advanced face recognition technology.

NEC is continuously upgrading the biometric algorithm to meet health and safety guidelines, including face recognition while wearing masks. On the show, we shared a laugh about the innovations enhancing the customer journey and leaving the tech from “Star Trek” and “The Jetsons” in the dust. So, while air travel may never be “fun”, we are working hard to make it as stress free as possible.

Specifically, we talked about NEC I:Delight, a complete Digital ID management platform that enables touchless traveler verification and secure transactions. Using I:Delight, airports and airlines increase:

  • Privacy controlled by passengers who opt-in and choose how their Digital IDs are used.
  • Safety for travelers and employees, verifying identity with face masks in place.
  • Efficiency enabled by processing passengers faster with fewer touches and interactions.
  • Interoperability with existing technologies at airports, as well as iOS and Android apps.
  • Scalability to expand capabilities, including retail and restaurant purchases at the airport to car rentals and hotel check-in.

Listen to our conversation on the Golf & Travel Show here.

Learn more about the ways NEC is reshaping the aviation experience with a seamless, safer customer journey.

See how Digital IDs can work for you. Take a guided virtual tour and discover the frictionless, touchless capabilities of I:Delight by visiting our Virtual Customer Experience Center.

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