Bold New Ideas Take Flight at FTE Global 2021

For the last several years, the air travel industry has been focused on creating a seamless “curb-to-gate” passenger experience at the airport. To that end, many stakeholders in aviation have had visions of touchless biometric technology that allows a customer to drop a bag at the curb, check-in, pass security and board the plane without ever having to use a paper document.

This year, at the Future Travel Experience | Redefining the air passenger experience conference and exhibition, we celebrated the future everyone has been talking about because it has arrived. Held at the Aria Resort and Casino in Las Vegas, December 7 – 9, we were energized to meet our colleagues from around the world face-to-face at the show. During our time with experts in aviation, we discussed strategies to transform the passenger experience and underscored our collaborative efforts to face industry disruptions with advanced identity management solutions.

AIRPORT OF THE FUTURE IS NOW

Following the show theme, “New Approaches for a New World,” we introduced the NEC Biometrics & Digital Identity Summit that featured a joint keynote, case studies and a panel discussion.

U.S. Customs and Border Protection (CBP) and the Transportation Security Administration (TSA) participated in a joint keynote session that talked extensively about the collaborative work that TSA and CBP did to cut through bureaucratic “red tape” and get technology into the field as quickly, safely and efficiently as possible.

Our case study spotlighted the partnership with Star Alliance, Lufthansa and SITA to uncover how Star Alliance and NEC’s biometric identification platform improved the customer experience for frequent flyers at airports around the world. Click here to see the entire panel discussion.

The panel discussion included key representatives from Delta, TSA, Mastercard, Port of Seattle and ID2020. It revealed how to successfully collaborate, facilitate and scale new digital identity and biometric efforts on a global level.

Finally, the summit concluded with a virtual presentation from Japan Airlines. They shared insight into how facial recognition technology is powering experiences at airports and in stadiums in Asia.

See how NEC I:Delight Enables Travelers to Use a Digital ID to Personalize Their Travel Experience.

NEW APPROACHES FOR A NEW WORLD

On the show floor, the NEC I:Delight platform was highlighted with the help of our partners at SITA, Tascent and Smith Detection. To create a seamless journey throughout our booth, we showcased the NEC I:Delight platform running on SITA Smart Path. By demonstrating this technology, we were able to take attendees through a seamless journey on the show floor, highlighting the simplicity and security of managing their Digital ID. Using this application, travelers can expect shorter lines, faster identification, touchless services and a personalized customer experience during their journey.

Check out our photo gallery and learn more about the ways NEC and our partners take customer experience to new heights with aviation innovation on one platform.

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NEC National Security Systems Showcases Digital Identity Solutions

NEC National Security Systems (NEC NSS) showcased its robust, cloud-native digital management platform, body worn solutions and iris recognition capabilities at the connect:ID 2021 conference, October 5-6 in Washington, D.C.

Enlightening Speeches & Future-Focused Conversations

NEC speakers presented and participated in illuminating interviews and discussions during connect:ID, including company leaders: Dr. Kathleen Kiernan, the newly appointed president of NEC NSS; Raffie Beroukhim, SVP and Chief Experience Officer and NEC NSS board member; and Kris Ranganath, Chief Technology Officer.

  • Dr. Kiernan delivered an opening keynote focusing on “Putting a Face on the Digital ID Generation.”
  • Ranganath presented “Decentralized Identity” during a summit speech regarding the benefits of decentralized identity management solutions.
  • As a board member of the International Biometric Identity Association (IBIA), Raffie participated in a panel discussion on key topics in advanced recognition for government agencies.

In addition, Allen Ganz, Vice President of Customer Experience, was interviewed on the topic of “The Future of Digital Travel.” Ganz, who has implemented biometric solutions in the aviation industry, shared information about the first curb-to-gate system for a commercial airline in the United States, which was unveiled at Atlanta’s Terminal F in 2019.

Authentication & Digital Identity Solutions

At the conference NEC NSS hosted a prominent booth showcasing their digital identity management and body worn solutions, that provide identity intelligence, by combining NEC’s best of breed matching algorithms with cutting edge wearable cameras.

They also displayed NEC Digital Platform, a highly secure and scalable digital identity management platform that effortlessly brings touchless experiences to countless use cases. The platform provides a unified experience for a variety of services and transactions by using a unique, multi-factor Digital ID based on biometric authentication and AI technology. It streamlines both physical and digital identities into a secure, privacy-driven ecosystem for a seamless, secure, more personalized, and intuitive customer experience.

Also featured was the new iris-face combo kiosk that seamlessly matches a user’s iris or face—or both modalities simultaneously—against an existing document. Using NEC’s proprietary eye detection technology and remote gaze detection, this solution provides biometric authentication under a variety of conditions.

To learn how NEC NSS provides vital biometric, AI and computer support to U.S. government agencies, please visit the website. You can also follow NEC NSS on Twitter at @NECNSSFed and on its LinkedIn page.

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ID Authentication Protects People and Social Programs

States can protect people and government programs from ID theft and fraud losses with quick and accurate photo analysis.

Everyone is born unique, and we have reason to protect our individual identity. Our identity opens doors—to travel, employment and public benefits. A stolen identity can cause serious damage and longstanding consequences to a person’s finances and reputation.

As more citizens require social services benefits, fraudulent payments to ineligible recipients of state social services are compounded every year on a state and national level. Thus, directly harming people whose identity is stolen for these fraudulent payments, this theft negatively affects all taxpayers.

According to the Federal Trade Commission1, COVID-19 triggered a higher risk of identity theft.2 In 2020, the FTC fielded 394,280 reports of government benefits fraud, by fraudulently filing applications in someone else’s name to collect unemployment and federal stimulus payments, or to obtain government-sponsored loans. Identity thieves stole funds intended for people who were financially hurt by the COVID-19 pandemic.

A Better Way

Is there a more cost-effective solution available for state and local agencies to identify and reduce fraud? The answer is YES – by using one of NEC’s fast and accurate biometric authentication solutions this can be achieved.

Take a look at this current example and proof point with the Arizona Department of Transportation (ADOT).

Arizona’s Department of Transportation adopted NEC technology to authenticate new driver’s license applications at the beginning of applicant process.3 When someone applies for a new license or ID card, their biometrics are analyzed against an entire database of issued ID photos to ensure they are not duplicate, or fraudulent IDs.

In one extreme case, ADOT discovered one man had 87 unique IDs issued with a single photo. NEC biometrics algorithm and digital platform make it possible for the professionals screening the photos to accurately detect nearly 200 instances of potential fraud among the 8,000 new records processed each day.

How It Works

Here’s a quick description of the customer and user experience:

  1. Enrollment begins with NEC’s SmartScan® Biometric Capture System (BCS), which can capture and manage all enrollees’ images needed for an ID, including faces, fingerprints, and signatures.
  2. Authentication of the enrollee is accomplished by comparing the new image captured with the existing biometric records in the agencies database, using NEC’s NeoFace® Reveal solution this can be done fast and accurately, even with older low-quality images on record.
  3. Finally, NEC’s digital platform creates a unique Digital ID to be used for authentication, thus allowing people to use their personal mobile devices for secure and contactless enrollment with participating agencies.

For more detail check out this three-page preview our whitepaper that provides more in-depth information about NEC’s ID authentication platform and fraud prevention solutions.

Click here to learn more or fill out the form below to download the entire whitepaper.

1 Identity Theft Awareness Week starts today | FTC Consumer Information
2 Identity Theft Awareness Week starts today | FTC Consumer Information
3 https://www.necam.com/Docs/?id=f3345766-0dba-4ded-89d0-e95dfea65cdf

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Please use the form below to download the NEC Digital Platform for State and Local Governments whitepaper.

Blazing Trails in Biometrics and Digital Identity for Law Enforcement at the 35th Annual IBA User Conference

Recently, we hosted our annual International Biometrics Association (IBA) Users’ Conference at The Westin Dallas Fort Worth in Irving, Texas. My sincere gratitude goes out to everyone who helped to plan an exciting ‘comeback conference’ post COVID-19 that included an educational program, interactive exhibit showroom and informative product updates and presentations.

As a side note, I would like to point out how much I enjoyed that the conference was in person with almost 80 new and longtime attendees. I think we can all agree that we accomplish so much more with in-person meetings and networking!

This year’s conference focus was on the new risks and challenges faced by law enforcement and public safety officials. Now, officers and first-responders alike must have their health and safety protected on-the-go. Several conference attendees have faced tremendous adversity in recent months. The awards and evening activities were an opportunity to recognize their hard work and dedication to public safety.

Awards and Evening Activities

These award recipients were nominated by their peers with their cases being solved using NEC technology. Please join me in extending another round of congratulations to the following individuals:

IBA Biometric Hit of The Year Award Recipients:

  • 2020, Detective Earl Fisher, Arizona Department of Transportation
  • 2021, Shannon Pounders, Virginia State Police
  • 2021, Detective Dennis Luis, Phoenix Police Department

NEC Employee of The Year:

  • 2020, Dennis O’Neil, Indianapolis Metropolitan Police Department
  • 2021, Jessica Fuchino, NEC

Technology Solutions and Products Highlights

At the conference we were excited to share updates to help solve or minimize these challenges. Our conference sessions included updates on the latest technology trends such as facial recognition, personal safety and the rapid collection of DNA during livescan arrest bookings and contactless fingerprint capture. With the announcement that NEC Face Recognition has again ranked first in the world by NIST, biometrics technology was the hot topic of the conference.

Product highlights revealed NEC solutions for:

  • Mobile-friendly contactless capture and rapid multi-agency search of biometric databases with NEC Mobile WAY
  • Livescan biometrics technology for multimodal images with NEC SmartScan including integrated Rapid DNA Collection
  • Field-tested id management and scene processing with NEC Digital Platform
  • Faster identification of offenders and greater precision of latent investigation for effective crime-solving with NEC Integra-ID Biometric Workstation

Please take a minute to watch the video recap and view the picture gallery from the conference.  

I would like to give a special thanks to the Irving Police Department for serving as the host police department at this year’s event. They were instrumental in creating an inviting environment for conference attendees and brought a Texas-sized level of southern charm and hospitality.

We look forward to seeing everyone at the 2022 IBA Conference in Indianapolis, Indiana where we plan to continue to partner and bring innovative solutions to law enforcement agencies and invest in biometrics, digital identity and multimodal recognition solutions.

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NEC Announces Dr. Kathleen Kiernan as Permanent President of NEC National Security Systems

Today the entire NEC family celebrates the announcement of Dr. Kathleen Kiernan as permanent President of NEC National Security Systems, our FOCI-mitigated subsidiary that provides advanced technology solutions to the federal government. Raffie Beroukhim, Senior Vice President and Chief Experience Officer of NEC Corporation of America spoke for all of us when he said, “Kathleen is absolutely the right fit for us.”

Beroukhim went on to say, “In her almost three decades of experience in federal law enforcement, she’s seen it all and it’s that public-sector security expertise we want guiding us well into the future.”

NEC NSS was created to provide the world-class innovations of NEC Corporation in a specialized manner to the United States government. This mission has established the company as a leading provider of digital identity solutions and AI technology across defense, intelligence, law enforcement, homeland security and other agencies.

Kathleen KiernanWith Dr. Kiernan at the helm, we know NSS will continue to do all this and more.

While she has served as Interim President of NEC NSS for just two months, Dr. Kiernan’s combination of leadership experience and industry expertise has already proved invaluable to the company.

Dr. Kiernan is a 29-year veteran of Federal Law Enforcement and one of our country’s foremost experts in threat detection. Having previously served as Assistant Director for the Office of Strategic Intelligence and Information for the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF), she knows firsthand what it takes to lead expert organizational strategy based in intelligence.

Her impressive resume reaches further, as Dr. Kiernan is also the Founder and CEO of Kiernan Group Holdings (KGH), a women-owned global consulting firm specializing in intelligence, law enforcement and national security. She is a recognized expert in strategic thinking, strategy development, and facilitating critical incident management exercises for senior leaders across public and private sector organizations.

You can see why she was our first choice for the position.

On making the transition to permanent President, Dr. Kiernan stated, ”These past two months at NEC NSS have been simply outstanding. Our focus on cloud-enabled digital identity management solutions and cutting-edge technology is being at the speed of need in the global environment, while also providing shared value to our communities is an unbeatable combination.”

As technology and our industry continues to evolve, visionary leadership that can see what’s coming around the corner and adapt as needed is more important than ever. In the years to come as NEC NSS continues to grow under Dr. Kiernan’s leadership you’ll want to stay up-to-date with news emerging from the company’s social media channels. You can follow NEC NSS on Twitter at @NECNSSFed and on their LinkedIn page.

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