Reimagining Digital Identity and Air Travel

The Los Angeles World Airports (LAWA) played host to Future Travel Experience 2023. FTE Global was co-located with APEX (The Airline Passenger Experience Association) and IFSA (International Flight Service Association) Expo, making this the definitive event for innovators, technologists, designers, collaborators, and game changers in the air travel industry. NEC was proud to be the Diamond Sponsor of the event, including the Biometrics & Digital Identity Summit sponsorship.

Biometrics & Digital Identity Summit
The Biometrics and Digital Identity Summit brought in a packed house with Maurice Jenkins, Chief Innovation Officer, Miami International Airport, serving as moderator for a candid talk among industry leaders about their experiences using digital identity solutions including:

  • Nael Samha, Acting Executive Director, Targeting and Analysis Systems Program Directorate, U.S. Customs and Border Protection
  • Chang Ellison, Identity Management Capability Manager, Enrollment, ID Proofing, and Vetting, Transportation Security Administration (TSA)
  • Christian Draeger, Vice President of Customer Experience, Star Alliance
  • Forest Beattie, Senior Manager Solution Engineer, SITA
  • Devon Heyns, Director of Customer Innovation at United Airlines, spotlighted the airline’s digital identity strategies.
  • Jenns Sanner, Program Manager at Fraport, presented the compelling business case for Frankfurt Airport to make one of the largest investments in biometrics to date with NEC.
  • Bill Carleton, Director, Advanced Recognition Systems, NEC Corporation of America, showcased the progressive digital identity solutions for airports, airlines, urban air mobility, cruise and hotel industries NEC is moving forward today.

Award-Winning Booth and “Identity Reimagined” Demos
We were thrilled to have our interactive booth recognized with the Best Exhibitor Award during the Global Networking Party and Awards Ceremony! Our booth showcased solutions that brought forward the notion of “Identity Reimagined,” using advanced recognition systems and leading-edge biometrics for secure, streamlined digital identity solutions, including:

  1. Decentralized Identity (DID) Enrollment and Authentication – Digital enrollment using the NEC I:Delight platform on IOS/Android/Microsoft devices.
  2. Baggage Detection Solutions – Object detection solution based on real-time video streaming and analytics.
  3. Intelligent Perimeter Detection – Detects physical border and facility breach using fiber optic sensing and self-modifying, machine-learning-based AI.
  4. Intelligent Spaces – Detects behavior and dwell time in specific areas for security and operation in airports.
  5. Parallel Reality™ Experiences – Technology from Misapplied Sciences creates personalized airport experiences for each of a hundred people simultaneously sharing the same digital display.

Personalized Airports
NEC and Misapplied Sciences also hosted an exclusive showroom tour to showcase, “Personalized Airports powered by Parallel Realities™ Technology.” Attendees were wowed as they explored the immersive and interactive capabilities and personalized airport experiences while simultaneously sharing the same digital display.

Relive the experience by watching our FTE Global video recap and check out our photo gallery.

Learn more about the ways NEC can help you take travel to new heights with Digital ID. Contact us today.

The Role of Advanced Analytics in Transportation

The transportation industry has faced significant challenges and disruptions over the last several years with COVID-19 followed by recording breaking passenger volumes.

At the forefront of this transformation is the role of Advanced Analytics. Our latest white paper explores how leveraging Identity Intelligence can revolutionize the transportation sector. By embracing scalable, service-oriented contracts and implementing automation and analytics driven by real-time data, businesses can enhance their operational efficiency and customer experience.

Get insight into various aspects of digital transformation in transportation that are scalable, cost-effective and create positive experiences for customers and employees alike.

Learn how digital wallets and decentralized identity solutions can empower consumers and enhance their travel experiences. With the ability to store essential documents, payment methods and verification credentials, digital wallets offer a seamless end-to-end journey for travelers.

Click here to download our whitepaper, "The Role of Identity Intelligence in Transportation Digital Transformation," to gain valuable insight into the transportation industry’s future. Discover how embracing digital technologies, automation, and identity intelligence can drive success in an increasingly tech-savvy culture and digitally connected world.

Get the latest information and stay ahead of the curve by following us on LinkedIn at www.linkedin.com/company/nec-corporation-of-america/.

Or, connect with one of our experts here to learn how to get started on your digital transformation.

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Investing in Aviation’s Identity-First Future

In today’s digital age, identity has become an integral part of our daily lives. From banking to healthcare, we rely on secure and trusted digital identities to access services and conduct transactions. The aviation industry is no exception, and as flight volumes return to pre-pandemic levels, airports and airlines are being put to the test in ensuring passenger identities remain trusted and secure throughout the journey.

In our latest e-book, “Investing in Aviation’s Identity-first Future,” we explore the complex and rapidly evolving ecosystem of identity in the aviation industry, as envisioned in the Biometric Digital Identity Prism. We examine how NEC technology like artificial intelligence and analytics are being leveraged to improve passenger experiences and operational efficiencies. Join us as we delve into the importance of investing in aviation’s identity-first future, and why NEC is considered one of the best suited to support the complexity of the passenger identity lifecycle.

Contact us today to get started on your digital transformation journey or meet us in booth 2140 at this year’s Passenger Terminal Expo (PTE) March 14-16, 2023! NEC experts will be on hand to give you an exclusive demonstration of our cutting-edge artificial intelligence (AI) and biometric technology including face recognition, digital identity verification and authentication, biometric boarding, object detection, perimeter detection and advanced analytics. Plus, don’t miss your chance to win Tumi luggage by taking a short survey! See you there.

To read the full paper, download it here.

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Your Face. One ID. One Platform.

Known as the “CES for aviation,” Future Travel Experience Global (FTE) brought together leaders from airlines, airports and their partners to experience the latest innovations and solutions advancing tomorrow’s customer journey.

Building on the theme of Identity Reimagined, NEC sponsored the Biometric & Digital Identity Summit, featuring a panel discussion that looked at the dynamic approaches to digital identity innovations for the travel industry.

A key focus point was on the integration of SITA Smart Path at Miami International Airport (MIA), powered by NEC I: Delight, along with insights and key learnings about the adoption of biometrics and digital ID from U.S. Customs and Border Protection (U.S. CBP) and Lufthansa:

  • Nael Samha, Acting Executive Director, Targeting and Analysis Systems Program Directorate, U.S. CBP
  • Maurice Jenkins, Chief Innovation Officer, Miami International Airport (MIA)
  • Sherry Stein, Head of Technology Strategy, Americas, SITA
  • Patrick Sgueglia, Product Manager, Regulatory Services & Biometrics, Lufthansa

Onsite interactive demonstrations of NEC I:Delight, encouraged attendees to create their digital ID and try to ‘Fool the System’ by using fun props to change their appearance to further show how a single digital ID can empower a seamless journey using various methods of authentication and verification.

Additionally, the global aviation partnership and integration of NEC I:Delight with SITA Smart Path was recognized. With an emphasis on personalizing the customer experience, to provide faster identification, shorter lines, and touchless services—all while allowing users to manage their digital identity to ensure privacy and security.

Our experience at FTE reinforced our commitment to continuously innovate our touchless technology, elevate the customer experience and create safe, secure journeys.

Discover more and schedule a demo or contact us directly.

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NEC and SITA bring Mobile-Driven Airport Journeys using Biometrics and Digital ID

With restrictions easing across the globe, airports and airlines must meet soaring demand for travel with fewer resources. According to SITA’s 2022 Passenger IT Insights research, travelers are willing to embrace mobile, biometric and touchless technologies to make their journeys easier.

As the aviation industry begins accelerating the transition to a digital travel experience, it’s important to choose the right partner. There are many factors to consider when creating a biometric and mobile-driven passenger journey including accuracy, scalability and cost-effectiveness.

See how the SITA-NEC partnership is opening a whole new world of digital travel possibilities that are safe, secure and easy to use. SITA Smart Path, powered by NEC I:Delight, is creating the future of travel…today.

Learn how SITA-NEC technology is paving the way to expand touchless journeys at airports across the world in SITA’s blog post, “How do we prepare aviation for the next generation of travel?”

For more information about the NEC I:Delight platform and our other aviation solutions, visit www.necam.com/I:Delight/Aviation or complete the form below to speak with an NEC expert to learn how our partnership with SITA is helping to refining the travel experience.

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