How Peavey Electronics Keeps the Music Alive with UNIVERGE BLUE BACKUP & RECOVER

If you’ve seen live music, you’re sure to recognize the Peavey® logo. As one of the largest manufacturers of musical instruments, amplifiers and audio systems, Peavey® Electronics has helped musicians and audiophiles to achieve high-quality sound production since the 1960s. In the pursuit of perfection and reliability, the company wanted to improve the resiliency and security of its network infrastructure and critical data in its SAP HANA® implementation.

Peavey turned to NEC’s UNIVERGE BLUE® BACKUP (BaaS) and RECOVER (DRaaS) managed service offering after the challenges with their legacy backup and recovery approach.

Peavey’s Critical Data Requirements

Peavey uses SAP business warehouse software to generate daily business reporting pertaining to areas including finance, inventory, and sales. Notably, Peavey uses SAP HANA® to deliver real-time inventory information to its global network of distributors and resellers. It relies on SAP HANA for up-to-the-minute product availability and inventory levels for customers. Without this information, channel partners do not have access to inventory information and might move to another vendor’s product to purchase. In today’s fast-paced, online-centric marketplace, this is especially a threat for Peavey.

Modernizing SAP HANA Backups

Peavey required a modernized approach to its backups to reduce the administrative load on their small IT team. In addition, they looked to reduce backup errors, increase protection against cyber security attacks and ensure complete system backups with no performance impact. Another added bonus of working with NEC was the availability of modern infrastructure, including cloud-hosted storage.

Peavey chose NEC’s UNIVERGE BLUE® BACKUP and RECOVER managed service offering to meet these objectives and more. The NEC managed service offering allowed Peavey to:

  • Automate SAP HANA native full and incremental Backups
  • Implement automated data archiving
  • Enhance cyber security by implementing the 3-2-1 rule of data protection best practices
  • Include additional disaster recovery capabilities against natural disasters and cyber-attacks through optional UNIVERGE BLUE RECOVER without the purchase of additional systems
  • Centralize visibility and control via the UNIVERGE BLUE COMMAND CENTER

The biggest value that NEC has brought to Peavey is the ability to offload tasks and responsibilities of its IT team. Peavey has strengthened its data protection at lower operating costs and IT administrative overhead.

Read the Full NEC-Peavey Case Study

The NEC UNIVERGE BLUE Difference

NEC’s UNIVERGE BLUE BACKUP (Backup as a Service) and RECOVER (Disaster Recovery as a Service) offers control and compliance to meet data protection best practices. The managed service offering is based on industry-leading backup software such as Commvault® and Veeam to deliver backup and recovery services. The service also leverages NEC HYDRAstor® distributed grid storage systems that are hosted off-premises in Iron Mountain® data centers. Managed services are provided 24 hours a day, seven days a week and 365 days per year via NEC’s Network Operations Center. NEC will also configure and tailor the solution to meet or exceed your business’s unique requirements.

Typical benefits provided with NEC UNIVERGE BLUE BACKUP and RECOVER include:

  • Meeting 3-2-1 rule data protection best practices
  • Offloading tasks from IT Staff
  • Reducing insider threats
  • Providing proof of best practices for Cyber Security Insurance

Learn about NEC UNIVERGE BLUE BACKUP and RECOVER from this Evaluator Group Product Brief.

Read the NEC-Peavey Electronics Solution Case Study

With the help of NEC’s UNIVERGE BLUE BACKUP and RECOVER managed services, Peavey can keep the music alive while NEC patches servers, replaces old hardware and provides secure backup and reliable data recovery. Be sure to read the NEC-Peavey Electronics Case Study to learn more about how the companies worked together to secure the critical data necessary to ensure continued success.

To learn more about NEC UNIVERGE BLUE BACKUP and RECOVER, download this Evaluator Group Product Brief. Or to become authorized to sell the solution, request authorization and take the training available in the NEC Learning Management System.

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Bold New Ideas Take Flight at FTE Global 2021

For the last several years, the air travel industry has been focused on creating a seamless “curb-to-gate” passenger experience at the airport. To that end, many stakeholders in aviation have had visions of touchless biometric technology that allows a customer to drop a bag at the curb, check-in, pass security and board the plane without ever having to use a paper document.

This year, at the Future Travel Experience | Redefining the air passenger experience conference and exhibition, we celebrated the future everyone has been talking about because it has arrived. Held at the Aria Resort and Casino in Las Vegas, December 7 – 9, we were energized to meet our colleagues from around the world face-to-face at the show. During our time with experts in aviation, we discussed strategies to transform the passenger experience and underscored our collaborative efforts to face industry disruptions with advanced identity management solutions.

AIRPORT OF THE FUTURE IS NOW

Following the show theme, “New Approaches for a New World,” we introduced the NEC Biometrics & Digital Identity Summit that featured a joint keynote, case studies and a panel discussion.

U.S. Customs and Border Protection (CBP) and the Transportation Security Administration (TSA) participated in a joint keynote session that talked extensively about the collaborative work that TSA and CBP did to cut through bureaucratic “red tape” and get technology into the field as quickly, safely and efficiently as possible.

Our case study spotlighted the partnership with Star Alliance, Lufthansa and SITA to uncover how Star Alliance and NEC’s biometric identification platform improved the customer experience for frequent flyers at airports around the world. Click here to see the entire panel discussion.

The panel discussion included key representatives from Delta, TSA, Mastercard, Port of Seattle and ID2020. It revealed how to successfully collaborate, facilitate and scale new digital identity and biometric efforts on a global level.

Finally, the summit concluded with a virtual presentation from Japan Airlines. They shared insight into how facial recognition technology is powering experiences at airports and in stadiums in Asia.

See how NEC I:Delight Enables Travelers to Use a Digital ID to Personalize Their Travel Experience.

NEW APPROACHES FOR A NEW WORLD

On the show floor, the NEC I:Delight platform was highlighted with the help of our partners at SITA, Tascent and Smith Detection. To create a seamless journey throughout our booth, we showcased the NEC I:Delight platform running on SITA Smart Path. By demonstrating this technology, we were able to take attendees through a seamless journey on the show floor, highlighting the simplicity and security of managing their Digital ID. Using this application, travelers can expect shorter lines, faster identification, touchless services and a personalized customer experience during their journey.

Check out our photo gallery and learn more about the ways NEC and our partners take customer experience to new heights with aviation innovation on one platform.

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Low Cost Connectivity for MS Teams Isn’t Enough!

Relying on MS Teams to drive your business requires a new approach to keep your business up and running.

There’s no denying it, during the COVID pandemic, Microsoft Teams provided a simple solution for enterprise customers who quickly needed to support a new at home mobile workforce. However, during the enablement phase, little time was spent assessing carrier connectivity, compliance requirements, enterprise integration, support and a host of other issues. The clock was ticking and the priority was to support the at home workforce as quick as possible with minimal business disruption.

An approach worth considering …

Looking back, there were many complexities to be considered when enabling Teams which made searching for the lowest cost carrier, while important, not the most important criteria. But now …

  • What happens when your carrier goes down?
  • Is it smart to be dependent on just a single carrier?
  • What could carrier diversity mean for your network dependability?
  • How are you meeting local regulatory and E911 compliance?
  • Do you have real-time visibility and control of your Teams environment?
  • Is your carrier delivering Direct Connect MS Certified Solutions?
  • And are you paying competitive rates?

If you can’t answer any of these questions with confidence, it’s time to consider an alternative.

Look no further than NEC NETWORK CONNECT Direct Routing for MS Teams.

Here’s how it works…

NETWORK CONNECT Free Brochure

Download your copy of our free brochure NOW


Why you should make the change…

Stop relying on a single carrier or being constrained by the complexity of multiple service providers.

With NEC NETWORK CONNECT for Teams we provide access to over 375 global carrier networks with a single contract! NETWORK CONNECT leverages M2M and AI to place each Teams call over the network that is providing the greatest quality of service at the lowest cost each time a call is placed assuring unmatched reliability and quality of service.

Simplify by putting a halt to billing complexity where a lack of transparency can lead to unnecessary costs.

With NETWORK CONNECT you have one provider and one bill that includes all communications and carrier costs. If you are an organization with more than one location, all sites can be consolidated into one monthly bill, making it easy to understand costs, activities and use to make informed decisions on where cost-cutting opportunities make the most sense.

Explore the advantages of NETWORK CONNECT with the following short, informative video.

Secure Teams connectivity by leveraging a Direct Connect solution that eliminates carrier downtime and outages that can bring Teams to a standstill and disrupt group collaboration and customer appointments.

With a global presence and unmatched carrier diversity, our Microsoft Teams certified carrier platform delivers turnkey access to hundreds of carrier networks for greater flexibility, reliability and redundancy. Automatic failover eliminates downtime and outages. Should a network issues occur, Teams simply gets re-routed, bypassing the problem to the next available network for optimal business continuity.

Save and put an end to high usage rates that round up, surcharges and hidden costs that traditional carriers tack onto your bill.

Standard carriers use retail pricing and network usage charges with hidden costs and rates that are rounded up. Not NETWORK CONNECT For Teams Integration. We offer wholesale pricing, no hidden costs and usage charges accurate to the second for cost efficiencies that quickly add up. The service also is quick to start and with minimal upfront costs you can begin saving fast too.

If your Microsoft Teams costs need trimming, let us show you how our intelligent call routing solution can drive costs down and bring savings with greater control and transparency.

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Creating a Communications System Built for Hybrid work: How existing customers can transform their on-prem solution with cloud-based flexibility

Survey after survey keeps telling us that the in-office workplace is a thing of the past. Offices are not obsolete, but most companies admit that remote work didn’t cause any collapses of infrastructure, operations, or productivity. In fact, 83 percent of employers and 71 percent of employees call remote work a success according to PwC’s Remote Work Survey.

Hybrid work models involve flexibility on where someone works, whether remote, on-site, or anywhere in between. However, this model is creating challenges for businesses with existing on-premises phone systems as they look for a seamless transition that keeps operations moving forward.

Introducing UNIVERGE BLUE CONNECT BRIDGE – Your BRIDGE to the Cloud

Up until now, the options on-premises NEC customers had in response to remote and hybrid work was limited. On-premises users had two options: continue utilizing an existing on-premises phone system with disparate applications or abandon the on-prem investment and move to a completely different solution.

NEC recognized the need to provide another option to meet the needs of our customers in this new work environment. That’s why we created UNIVERGE BLUE CONNECT BRIDGE. This new option extends existing NEC phone systems with cloud-based communication tools via desktop and mobile apps, creating a seamless, all-in-one communications experience.

Protect Your NEC Phone System Investment, Extend Its Capabilities

Many on-premises NEC PBX customers are choosing to keep their existing on-premises system due to its’ long shelf life, despite the hybrid work benefits of cloud communications; and this is why we have differentiated our strategy from other competitors in this space. NEC will continue selling and supporting premise systems for many years to come, and enhance their capabilities through integrations into the cloud. This is great news for NEC premise customers! If your on-premises system continues to work well for your business, there is probably not an immediate need to migrate to a full cloud-based unified communications (UCaaS) solution. You already paid the capital expense for your on-premises system, so it’s understandable for businesses to opt out of a full cloud migration to see their investment through its end-of-life.

With UNIVERGE BLUE CONNECT BRIDGE, existing on-premises NEC customers no longer have to choose between the flexibility of cloud communications or protecting their current phone system investment.

UNIVERGE BLUE CONNECT BRIDGE was designed specifically for NEC customers. It seamlessly integrates with:

  • UNIVERGE® SV9100
  • UNIVERGE® SV9300
  • UNIVERGE® SV9500
  • UNIVERGE 3C®

CONNECT BRIDGE enables inbound and outbound calling via desktop and mobile apps, PLUS includes an integrated suite of collaboration services.

Consolidate Multiple Standalone Solutions – Reduce Complexity and Costs

To keep up with the needs of the workforce during the pandemic, businesses with on-premises phone systems turned to standalone collaboration services with the intent of empowering employees to stay connected and maintain productivity from dispersed locations. While this approach may have worked for the short term, as a long-term solution, there are many drawbacks.

Leveraging multiple disparate systems cause productivity and efficiency challenges. Lack of integration results in these standalone tools living in silos, leading to significant issues for the business at the user level. Additionally, using multiple standalone solutions often means juggling multiple vendors and bills. This can result in billing complexities and higher costs than consolidating all your tools into one application, which is traditionally a benefit of migrating your entire solution to the cloud.

UNIVERGE BLUE CONNECT BRIDGE brings together your existing NEC phone system with the critical collaboration tools your teams need – all in one single application from the provider you already trust with your business communications, NEC. By extending your existing NEC phone system with cloud-based tools via desktop and mobile apps, employees enjoy one seamless solution with all the collaboration tools they need to get work done. The days of switching back and forth from one application to another are over. Now, employees receive a seamless, all-in-one communications experience for one low per-user monthly fee.

How To Solve Collaboration Issues In A Hybrid Work Environment

Allowing for remote flexibility is good for business and retaining high-value employees. They have different expectations now, with 92 percent of employees requesting to work remotely at least one day a week.

How do you manage a hybrid workforce and all their communication and collaboration needs? Regardless of where your employees sit, they should have the same experience with access to the technology required to do their jobs well. Now, on-premises NEC users can leverage their existing platform to be the ideal solution for hybrid teams. With UNIVERGE BLUE CONNECT BRIDGE, employees can collaborate in the office, at home, or anywhere in between with integrated video conferencing, chat, and file sharing/backup.

Hybrid work requires advanced tools such as video, chat, messaging, and file sharing to enable seamless and quick collaboration. For businesses with existing on-premises NEC phone systems, depending solely on the voice features with an on-premises PBX could result in a disadvantage when it comes to hybrid working and attracting new talent who expects flexible working environments.

Enhance productivity and collaboration through seamless cloud UC integrations with NEC’S UNIVERGE BLUE CONNECT BRIDGE, keeping your team connected anywhere they are.

How Organizations Need to Respond to Shifting Communications Needs

Business communications needs are different than they were during the in-office work era. While businesses had to pivot to address communications and collaboration quickly, many did so in haste; hence, the standalone applications model. Now, you need business communications tools that address current and future work models. Futureproofing the work model will be a priority for every business that wants to grow and thrive. Thankfully, there’s a way to do this while leveraging your investment with your existing NEC phone system through NEC’s UNIVERGE BLUE CONNECT BRIDGE.

Now is the time to look for a consolidated approach that extends your business phone system to remote workers, protects your current investment, and adds on additional voice and collaboration tools that your employees need to stay connected and productive. To learn how NEC can help, reach out to your Authorized NEC Representative, or visit the CONNECT BRIDGE website to learn more: www.univergeblue.com/connect-bridge

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NEC National Security Systems Showcases Digital Identity Solutions

NEC National Security Systems (NEC NSS) showcased its robust, cloud-native digital management platform, body worn solutions and iris recognition capabilities at the connect:ID 2021 conference, October 5-6 in Washington, D.C.

Enlightening Speeches & Future-Focused Conversations

NEC speakers presented and participated in illuminating interviews and discussions during connect:ID, including company leaders: Dr. Kathleen Kiernan, the newly appointed president of NEC NSS; Raffie Beroukhim, SVP and Chief Experience Officer and NEC NSS board member; and Kris Ranganath, Chief Technology Officer.

  • Dr. Kiernan delivered an opening keynote focusing on “Putting a Face on the Digital ID Generation.”
  • Ranganath presented “Decentralized Identity” during a summit speech regarding the benefits of decentralized identity management solutions.
  • As a board member of the International Biometric Identity Association (IBIA), Raffie participated in a panel discussion on key topics in advanced recognition for government agencies.

In addition, Allen Ganz, Vice President of Customer Experience, was interviewed on the topic of “The Future of Digital Travel.” Ganz, who has implemented biometric solutions in the aviation industry, shared information about the first curb-to-gate system for a commercial airline in the United States, which was unveiled at Atlanta’s Terminal F in 2019.

Authentication & Digital Identity Solutions

At the conference NEC NSS hosted a prominent booth showcasing their digital identity management and body worn solutions, that provide identity intelligence, by combining NEC’s best of breed matching algorithms with cutting edge wearable cameras.

They also displayed NEC Digital Platform, a highly secure and scalable digital identity management platform that effortlessly brings touchless experiences to countless use cases. The platform provides a unified experience for a variety of services and transactions by using a unique, multi-factor Digital ID based on biometric authentication and AI technology. It streamlines both physical and digital identities into a secure, privacy-driven ecosystem for a seamless, secure, more personalized, and intuitive customer experience.

Also featured was the new iris-face combo kiosk that seamlessly matches a user’s iris or face—or both modalities simultaneously—against an existing document. Using NEC’s proprietary eye detection technology and remote gaze detection, this solution provides biometric authentication under a variety of conditions.

To learn how NEC NSS provides vital biometric, AI and computer support to U.S. government agencies, please visit the website. You can also follow NEC NSS on Twitter at @NECNSSFed and on its LinkedIn page.

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