Operation Finally Home – Giving Back to One Who Gave So Much

When U.S. Army Major Eric K. King (Ret) carefully stepped out of the vehicle on a typically hot Texas day in July, no one could imagine the range of thoughts and emotions going through his mind at that moment. There were TV cameras and a crowd of people he had never met all gathered on a vacant residential lot in Irving. He shook the hand of Irving Mayor Rick Stopfer. He shook hands with Texas State Senator Kelly Hancock. And as he made his way toward the tent set up with chairs and a podium, we know of at least one thought going through his mind that he verbalized later. “I wasn’t prepared for this.”

Maj. Eric King was standing on the spot where his home would soon be, a mortgage-free home made possible by Operation FINALLY HOME and community partners including the Dallas Builders’ Association, Winston Homes, the City of Irving and NEC Corporation of America, among others.

Major King served in the U.S. Army for 16 years. His deployments included three combat tours – two to Iraq and one to Afghanistan. The first combat deployment was to Iraq in 2004 where he served as an Infantry Rifle Platoon Leader. He knew his life had changed after he survived several Improvised Explosive Device (IED) attacks, ambushes and gunfights while watching other soldiers lose their life or be critically wounded. King received many commendations, including the Afghanistan Campaign Medal, Iraq Campaign Medal, Combat Infantryman’s Badge, Two Bronze Star Medals and many more.

Veteran Eric King receives mortgage free home

Like many combat soldiers, King suffers with post-traumatic stress disorder (PTSD). The effects of his brain trauma and other serious injuries are constant reminders of his combat experiences. Medical treatment and physical therapy allow him to walk with the assistance of a cane, but he depends on a primary caregiver, a sister he lives with, and his parents to help him and his three children. However, his many challenges have not prevented him from wanting a key part of the American dream: home ownership.

Maj. King contacted Operation FINALLY HOME, a national, non-profit organization dedicated to providing custom-built, mortgage-free homes for wounded, ill or injured veterans, surviving spouses and their families. To date, Operation FINALLY HOME has over 250 home projects completed or in planning in 33 states. The charity works with various builder’s associations and member builders, corporate sponsors, and generous donors to fund each project.

NEC Gets Involved
NEC Corporation of America supports various charities and organizations through its philanthropic nonprofit organization, NEC Foundation of America. The Foundation’s mission is to contribute to the creation of social value and help advance human potential through technology and innovative giving programs with a focus on:
• Science, Technology, Engineering and Math (STEM) Education
• Health and Human Services
• Environmental Stewardship
• Community Wellbeing

Having employees that served or those with family members in the military, NEC has always encouraged employees to get involved and support various veterans’ organizations either with financial gifts or with volunteer time. Additionally, NEC’s work with various law enforcement and governmental agencies allowed company employees to work with many former service men and women. Our employees and customers with military connections inspired the executive board of the NEC Foundation to search for an organization to work with where Foundation dollars would have a positive and lasting impact.

“When the NEC Foundation learned of the vision and work of Operation FINALLY HOME, it honestly felt like the perfect match,“ said Jeremy Strauss, NEC Foundation Vice President. “By providing the gap funding to help turn this plan into a reality, NEC was able to support a deserving veteran and his family – in a meaningful and lasting way – by providing them a safe home – right in our corporate HQ backyard.”

There was a lot of behind the scenes work that went into making the surprise happen, with Maj. King thinking they were only meeting for coffee in a preliminary meeting to determine if he was eligible. You can see how it all came together by watching the City of Irving’s video.

NEC employees will have additional opportunities to support this veteran throughout the building process:

• Notes of Love – Once the house reaches frame stage, employees and other supportive members of the community will be invited to write positive notes posted on the frame before the builder installs drywall. These can be notes of gratitude for his service, spiritual blessings, or other positive sentiments. We want to “wrap the house with love” as the building process continues.
• Key Ceremony – Employees can be there when the keys to the veteran’s new home are handed over and help he and his family celebrate their new home and new life.
• Other volunteer and support opportunities – Employees will have the opportunity to volunteer as the family begins to settle into their new home as there are always unexpected needs and expenses during a move.

Additional media coverage of the event:
• Dallas Fox 4 – Disabled North Texas veteran surprised with mortgage-free home
• Dallas CW33 – Army veteran gifted new Irving home through national organization
• Rambler Newspapers – U.S. Army Major Eric King and his family received a big surprise

Keeping Your Cool When Severe Weather Hits

Extreme weather events have caused massive destruction across North America in recent months. In early 2018, the eastern part of the U.S. experienced a “bomb cyclone” consisting of severe cold temperatures, massive amounts of snow and lots of misery. Last summer and early fall, the Gulf Coast and Caribbean were hard hit by hurricanes during one of the most severe tropical storm seasons in years. Parts of Puerto Rico still are struggling to even get the power back on and other services.

Weather wreaks havoc not only on daily life, but disrupts businesses as well. Lack of power, paralyzed transportation and infrastructure damage have a definite impact on “business as usual.” Over the past several years, the Ponemon Institute (https://www.ponemon.org/), which conducts independent research on privacy, data protection and information security policy, has launched three studies since 2010 on the cost of data center downtime. In its latest study (2016), the research shows that the average cost of a data center outage was $740,000, an increase of 38% since the first study in 2010.

5 Reasons You Can’t Ignore the Private Cloud Anymore - Read the Free EbookThe cost of one outage can be measured in many ways—loss of revenue and productivity, damage to an organization’s reputation in the market, customer churn and loss of future opportunities. Depending on the timing and duration of an outage, some industries may be more adversely affected than others. Think about a resort hotel that is unable to book rooms online during the height of the tourist season. Potential customers quickly lose patience and head to the competition or give up entirely. Or consider a transportation organization—outages cause inconvenience for passengers and loss of revenue for carriers, but might be a safety concern as well.

Business Continuity and Disaster Recovery

Two elements of business planning, business continuity and disaster recovery (BCDR), are especially critical during a disaster or outage. Continued business operations depend on an organization’s ability to replicate its systems and data quickly. The ability to plan ahead and adapt during a crisis to restore business operations — without long-term or permanent negative effects — are crucial to an organization’s success. Business continuity goes beyond staying up and running during a disaster. It also means keeping all parts of the business running effectively and efficiently, not just the technology systems.

It’s important to keep a BCDR plan updated as IT changes occur, such as when new applications are added, new technologies become available, or when moving applications to the cloud, for example. By keeping the BCDR plan aligned with the business plans, the IT team won’t be caught off guard when an outage occurs.

Fortunately, technology provides solutions that help mitigate the effects of a disaster, natural or otherwise, and keep businesses online.

Keeping Data Center Operations Humming

For years it’s been a common practice for companies to maintain backup copies of data at an off-site location, usually within a short driving distance of the primary data center. While this practice works for many outage situations, a natural disaster such as a snowstorm, earthquake or mud slide could have a widespread geographic impact that affects not only the location of the main data center, but the backup location as well.

Deploying a cloud solution mitigates that disaster scenario. Cloud-based services support an organization’s ability to plan for disaster recovery and benefit ongoing business continuity. Cloud solutions come in three major deployments—public, private and hybrid. All have pros and cons, depending on the organization’s needs. For instance, private cloud solutions such as Infrastructure as a Service (IaaS) provide the elasticity, flexibility and scalability of a public cloud, but can be dedicated to one account, thus providing a more personalized and secure solution.

IaaS solutions offer advantages over a public cloud, including seamless technology upgrades and more control. Advanced compute, storage and network technology can combine in a private cloud offering such as IaaS, but no solution is “one-size-fits-all.” It’s important to work with a service provider who can create a solution that fits the organization. IaaS lends itself to customization that caters to the unique needs of an organization.

The advantages of a private cloud are numerous:

  • Lower costs than maintaining a private data center
  • Maintain standards of regulatory compliance
  • Access to the latest technologies making it easier to stay current
  • More control than a public cloud, including a more secure solution
  • Standard billing so there are no “surprises”
  • Less burden on internal IT teams and staff

During a natural disaster, IaaS can be the ideal solution for BCDR. By providing an off-premises, hosted environment, the data center continues to operate from a location far removed from the disaster.  Data is secured and transactions with customers and partners continue without interruption. Fault-tolerant servers  offer five 9s of uptime and scalability.  A grid storage system  helps ensure redundancies to protect a company’s mission-critical data. Using grid storage, a company can replicate its data at an off-site location. During an outage or natural disaster, the master site can be recovered by using the data at the remote site, by means of an Optimized Copy, without having to import backup images.

NEC partner Iron Mountain maintains its National Data Center, located 220 feet below ground in Western Pennsylvania and considered one of the most secure, compliant and energy-efficient data center complexes in the world. As a technology infrastructure provider and part of Iron Mountain’s Data Center Marketplace, NEC is able to provide additional value-added services such as Disaster Recovery as a Service from this secure location.

Learn how NEC teams up with its partner Iron Mountain to provide an IaaS solution housed in one of the most secure locations in the world, the Iron Mountain National Data Center.

Location of the ‘Office’ No Longer Matters

When a weather event or other natural disaster strikes, the ability to enable employees to work from anywhere becomes critical. Working remotely means staff can perform their jobs as seamlessly as if they were in the office, supporting business operations, serving customers, suppliers and partners, and getting their work done.

Cloud-based applications enable employees to keep things running from remote locations. With unified communications and collaboration tools such as softphones, instant messaging, and audio and video conferencing, dispersed teams collaborate and work on projects even when the weather outside slows transportation to a crawl. Enabling employees to do their jobs even when they can’t get to the office keeps them safe during dangerous travel conditions as well.

Virtual desktops can be linked through a private network connection to a secure, remote data center far from the bad weather or natural disaster. Best of all, desktops in the cloud look and behave as if they are part of a corporate IT environment. Customers and employees won’t notice a difference in the quality of service.

Software-defined networking (SDN) simplifies network management, proactively addresses network performance and quickly re-routes network traffic as needed—all critical functions during a severe weather occurrence or natural disaster.  An SDN solution centralizes control of the network and automatically monitors and prioritizes network traffic, distributing it according to pre-defined policies and constantly updates network resources and traffic conditions.

When the blizzard, mud slide, earthquake, wildfire or hurricane strikes your location, the right solutions and technology enable business as usual. Consider private cloud solutions when developing your business continuity and disaster recovery plans to help create a safe and secure environment that protects data and applications, and keeps your business running.

Smart Enterprise

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5 Reasons You Can’t Ignore the Private Cloud Anymore

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No Jitter Interviews Larry Levenberg at Enterprise Connect 2015

In this interview, Larry Levenberg discusses NEC’s presence at Enterprise Connect, the impact of Big Data on companies and NEC’s expertise in Big Data and Analytics as well as where NEC is headed.


American Ingenuity and NEC Technology Combine to Provide the Cape Cod area with Improved Service

A unique geography plus increased seasonal demands put a strain on a New England community served by NEC customer Verizon.

Cape Cod, MA, has a year-round population of about 220,000, but each summer starting on Memorial Day and ending on Labor Day,the area experiences its heaviest tourist season when the local population increases to more than 500,000. The Cape Cod area includes the island of Martha’s Vineyard, located seven miles off the coast of Massachusetts.

NASA Goddard Space Flight Center Cape Cod Blizzard
Photo by NASA Goddard Space Flight Center on Flickr and used here with Creative Commons license.

To provide service to the Cape and the surrounding islands, Verizon uses microwave radio technology. This technology is ideally suited for the geography with the ability to carry network circuits through the use of line-of-sight radio signals.  When the population swells in the summer, though, additional capacity is needed to provide Verizon’s customers with high-speed connectivity.

Here’s where the American ingenuity comes in. April Yalenezian, a Verizon network engineer from New England (and NEC customer), used creative thinking to develop a way not only to provide increased network connectivity to the area, but also to maintain the critical network connectivity on which the Cape relies, all while maintaining high network reliability.

To meet the increased demands, Verizon upgraded the existing Falmouth to Vineyard Haven line with the new NEC XPIC 5000S radio system using the 11GHz frequency spectrum.  However, the existing radio system still needed to be in operation while the new system was put in place.

Upgrading the microwave network was critical to providing high quality service to the Cape Cod area and supporting strategic growth services. The reliability of the microwave radios is essential to Verizon’s network as it’s the only means to serve the island.  The new radios will provide increased capacity needed for the demand of circuit growth on Vineyard Haven and Nantucket.

Verizon needed to maintain the integrity of the network and continue to provide service for its customers (E911, DSL and other hi-capacity sensitive services).

April developed a creative method and procedure to maintain the existing radio system and antenna while turning up the new radio at the same time. And she was able to accomplish this within the available defined radio frequency spectrum restrictions.  April and NEC network engineer Mark Cowles worked together to test the procedures in NEC’s Lab in Manassas, VA, and make sure the transition worked without a glitch.

Together Verizon and NEC, an industry-leading microwave radio supplier, installed the 5000S radio system, which is designed for long-haul capacities. The 5000S has proven to be a very stable and reliable system and is used around the world for transporting TDM traffic.

Using April’s plan, installation took approximately three months once the radios arrived and the Verizon team had the new system up and running by the end of 2014.

Recently, the new system was put to the test when the Blizzard of 2015 hit Cape Cod and other parts of the Northeast with a vengeance. During the storm, the new NEC microwave system stayed up and running, even when other carriers went down. Nantucket Island was particularly hard hit by the storm, but Verizon and NEC were able to maintain a microwave link that kept service up during the worst of the winter storm.

The collaboration between Verizon and NEC is another great example of how a service provider and its vendor work together to provide improved customer service under adverse conditions.

Law Enforcement with the Best ‘Toys’ Keep Us Safe

Cop dramas, comedies and buddy stories rule the airways. From the newest TV cop show Backstrom to Brooklyn 99, Criminal Minds to Law and Order: SVU, there is no shortage of shows, detectives, and characters to choose from. If you wanted to be a cop or detective, which character would you choose—a no-nonsense, straight-talking detective or someone with more of a quirky personality?

 

 

Regardless of your choice, one thing is certain – you want the latest and greatest technology available. How boring would an episode of CSI be without the great tech? The same holds true for our men and women patrolling our streets. Keeping us safe can only happen if they are equipped with the best tools for the job. NEC understands the critical nature of this need, which is one of the reasons we dedicate so much time and energy to developing strong tools for law enforcement, such as the new NeoScan 45™ mobile fingerprint collection device.

What Does NeoScan 45 Do?

Many different law enforcement agencies require rapid, positive identification while in the field.  Police officers need the ability to confirm identities during patrol stops and field arrests. Homeland security officers require the capability to verify and screen identities against a watch list while patrolling the borders.  These public safety officials need compact, fail-proof tools that are portable and easy to use in the field.

To meet these demands, NEC developed NeoScan 45, the thinnest and lightest Fingerprint Acquisition Profile (FAP) level 45 multi-fingerprint capture device available today. The device is .68 inches thin and weighs only 9 ounces. At approximately the same size as many cellphones, it is small and light enough to be used in one hand.  It can then be slipped into a pocket or clipped on the belt without being a distraction.

 

Equipped with a sensor that can capture single and dual, plain and roll fingerprint impressions, NeoScan 45 also has been successfully tested against the FBI Image Quality Specifications (IQS) Appendix F and Mobile ID FAP45 specifications. Larger fingerprint sensors with higher FAP levels, such as NeoScan 45, are more accurate, reduce sequence errors, and offer a higher rate of identification.

NeoScan 45 provides multiple benefits that enhance the ability of law enforcement professionals to do their jobs quickly, including the following.

Intuitive User Interface

The intuitive and easy-to-use interface helps reduce capture errors and wrong finger sequence captures.  The ease of use also makes skipping over missing or scarred fingerprints simple.  Easy-to-see indicators provide scanning prompts and confirmation while fingerprint images are validated as high quality by the built-in FBI NIST Fingerprint Image Quality (NFIQ) fingerprint image test prior to the green scan acceptance light.  NeoScan 45 offers a battery life that surpasses other comparable devices (minimum of 200 scans per day and 24 hours of standby time).

Streamlined Processing

ADD, NEW, and SCAN buttons help speed the process of scanning multiple individuals while in the field.  Also, the built-in magnetic card stripe reader allows rapid downloading of demographic data by swiping ID cards.  Unlike older fingerprint capture devices, the NeoScan 45 can work with Android® and Apple® iOS smart phones and tablets and is compatible with wireless protocols such as Bluetooth or WiFi networking.

Integrated Suite of Tools

In addition to the built-in support to provide immediate feedback on the quality of captured fingerprints, the unit can be easily configured to support multiple fingerprint capture profiles including simultaneous capture of two fingers (e.g. right index and middle fingers) or four fingers (right index and middle fingers followed by left index and middle fingers), or 10 individually rolled fingerprints.  NeoScan 45 also supports capture and storage of multiple fingerprint sets from different individuals that that can later be downloaded to a host tablet or smart device.

Once captured, the fingerprint images are quickly downloaded to a host computer to interface with most Automated Fingerprint Identification Systems (AFIS) solutions, including NEC’s Integra-ID® Multimodal Biometrics Identification Solution (MBIS), as well as NEC’s NeoFace® Smart ID and Smart LC applications.  These applications provide a multimodal solution for face, finger, latent and voice recognition.  Smart ID aids in field identification by using descriptive data entry as well as enabling the user to search or enroll captured biometrics and data.  Smart LC facilitates evidence and latent collection and also enables remote AFIS latent searches.

When in the field, law enforcement professionals do not have the luxury of time. Making the proper identification quickly and easily is important.  Whether it is serving warrants, securing the borders or making a routine traffic stop, quick, accurate identification is key.  With modern technology such as the NeoScan 45, a single person in the field using a device smaller than a paperback book can now do in real-time what once took a team of people days to complete. When seconds matter, it’s nice to know that law enforcement can be equipped with technology that is accurate, fast and mobile!