NEC at Enterprise Connect 2016

Enterprise Connect always attracts technology innovators and creative disruptors in cloud solutions (UCaaS, IaaS, CCaaS, etc.), Unified Communications, the Internet of Things and more. This year’s event was again abuzz with powerful keynote presentations, lively panel discussions, and distinctive product demonstrations and exhibits. As a proud platinum sponsor, NEC helped attendees “Discover the Power of SMART Enterprise”, attracting an impressive crowd to our booth and winning a prestigious award for the second year in a row.

Ram Menghani - Enterprise Connect 2016“Last year, we introduced our Smart Enterprise approach to helping companies work more efficiently,” said Ram Menghani, vice president of product management and development, NEC North America. “This year, we demonstrated how our Smart Enterprise solutions are making a difference in all parts of our customers’ organizations, from the reception area and data center, through other areas like customer care centers and conference rooms, along with mobility solutions that enable seamless communications from any location.”

Showcasing the SMART Enterprise

On the show floor, visitors enjoyed a tour of the SMART Enterprise. Our display represented different departments within a company, highlighting how NEC solutions, such as UNIVERGE 3C and UNIVERGE BLUE, help unite every area of a business.

Examples of what visitors experienced:

  • Our SMART Receptionist, a touch-screen that allows someone to work remotely while managing the lobby, greeted guests in the reception area. Security protocols then went into effect as visitors were screened by one of our biometrics solutions.
  • A jaunt to the SMART Conference Room allowed visitors to work at individual stations, such as laptops or tablets, while seamlessly sharing information (even across several rooms or locations).
  • The SMART Customer Care Center displayed how UNIVERGE BLUE’s multi-channel interaction – voice, email, chat, video and voicemail, remote agent support, and analytics in the cloud – improves customer service and productivity.
  • The SMART Data Center showcased high availability infrastructure, including NEC’s unique Fault Tolerant servers that provide up to 99.999% uptime.

UNIVERGE BLUE Wins Unified Communications as a Service (UCaaS)/Hybrid RFP Award

Each year Enterprise Connect holds a mock request for proposal (RFP) session. Every vendor that submits a response is required to answer questions related to their solution’s architecture, features, and total cost of ownership over a five-year period.

NEC was awarded the highest overall score in the annual UCaaS/Hybrid mock RFP session for the second year in a row when NEC’s UNIVERGE BLUE Business Cloud Services UCaaS solution was selected as Top Cloud Solution with Lowest Total Cost Ownership.

“NEC has consistently ranked at or near the top in delivering value to its customers, said Menghani, “and the back-to-back, top-mark results from this mock RFP analysis further validates the value of an NEC solution.”

We’ll have a whitepaper of the 2016 results available soon. You can review the specifics of last year’s win by clicking here.

Session Speakers

NEC and its partners were featured speakers in several sessions throughout the week.

Menghani took part in the first general session of this year’s conference, the “UC Summit: Is the Path to UC Changing?”.

Watch video of the UC Summit

It was a lively panel featuring NEC and execs from Google, Cisco, Mitel, Microsoft, Avaya, and Unify.

“The communications market is changing aggressively,” Menghani said during the summit. “Having a combined infrastructure of UC and IT plays a very important role because they go hand and hand. It’s a wonderful benefit.”

Other featured speakers at this year’s Enterprise Connect included:

  • Gail Kasek, senior manager of SMB Product Management, hosting the breakout panel,  “Your Next Endpoint Deployment: Getting to Specs and Costs”
  • Kurt Jacobs, director of Internet of Things solutions at NEC Enterprise Communication Technologies, featured in the panel, “Disruptor Panel: Internet of Things and Enterprise Communications: Is Convergence Coming?”
  • NEC customer Steve Molander, chief information officer of Frandsen Financial Corporation, as a panelist for the “Driving End User Adoption for UC” session
  • NEC customer Roger Bruszewski, vice president for finance and administration at Millersville University of Pennsylvania, featured in the “EC Summit: Is There a New Model for Enterprise Communications and Collaboration?”

“When looking for an enterprise communication solution,” Bruszewski said to his audience, “there are plenty of vendors out there. However, you don’t want just a vendor. You want to find a partner who will take time to understand your needs and thoughtfully integrate their solutions within your company.”

Thank you to everyone who visited us during Enterprise Connect 2016 – our customers, partners, consultants, analysts, and media. We look forward to connecting with you again next year as we continue to evolve the SMART Enterprise.

NEC at NRF16 – The New Face of Retail

NEC brought the latest in point of sale, biometric, analytics, and display technology to this year’s National Retail Federation EXPO (NRF). Nicknamed “Retail’s BIG Show,” NRF presents visionary leaders and game-changing ideas to the retail industry, and the NEC display made a lasting impression with show-goers.

Face the Future

A great deal of that talk in the booth centered on NEC’s revolutionary face recognition technology and how it’s helping to make stores more secure while providing valuable analytics to retailers.

Today’s shoppers want a more personalized experience and the best possible price. That’s exactly what the NeoFace Engage™ solution can provide – in real time. Integrated with the Microsoft’s Azure IoT Hub, Azure Stream Analytics, Power BI and KAIT, the solution could benefit retailers by tailoring in-store advertising based on shoppers’ age and gender using real-time data and content to make offers and educate shoppers, all while capturing valuable shopper analytics.

Another biometrics-based solution, NeoFace® Watch, presented a dramatic leap forward for store security. By integrating with video surveillance systems, NeoFace Watch immediately captures images and matches them against a watch list. Store personnel are alerted to any threats through push notifications to their Apple or Android devices.

Enterprise Video Analytics™ (EVA) is one of NEC’s newest biometrics solutions. EVA captures age and gender analytics to track in-store shopper demographics. Attendees of the NRF16 EXPO saw EVA integrated with NEC’s latest point-of-sale(POS) retail options.

A Thousand Points of Service

NEC’s Stanchion® 3.0 retail suite includes hardware, software and services to enable store managers and staff greater access to data, improved communications and increased productivity within their store environments. As store owners know, consumers have more buying options than ever – too many! It has never been more important for retailers to capture a sale at the moment a consumer is ready.

That’s what attendees at NRF16 experienced live with InPosition. This mobile solution takes POS where it’s needed most – to your shopper on the store floor. InPosition also offers instant item look up and detailed product information to deliver top-notch customer service.

Many NRF attendees commented that NEC’s Interactive Projection System was a fun, “futuristic” way to order in restaurants. This solution uses projection technology to offer interactive, direct table ordering and can even push coupons and promotions to customers’ mobile devices while in the restaurant itself.

Restaurants and grocers were also shown a new approach to fresh item management. NEC’s Fresh Food Optimization solution helps reduce waste and save money by leveraging in-store data to accurately predict fresh food purchases.

To gauge consumer traffic, In-Store Analytics utilizes heat mapping to track dwell times at specific products and store locations. If we used this solution at NRF16, the NEC booth would have glowed red-hot.

On Display

You can’t attend “Retail’s BIG Show” without bringing a really big show, and that was achieved with NEC Display Solutions of America’s breathtaking selection of commercial LCD display and projector solutions.

Show-goers were captivated by NEC Display’s video wall solution using X554UNS 55-inch displays. These impressive arrays utilize Impinj RAIN RFID technology to create a unique in-store customer experience. And for a store that wants a huge, ultra-high definition splash, NEC Display showcased the impressive X981UHD 4K 98-inch display. Or for a more interactive presentation, a new interactive kiosk utilizing a 55-inch V552 display with integrated multi-touch technology was on display.

All Digital Signage solutions were powered by NEC Display’s new Intel Open Pluggable Specification (OPS) computing solutions designed to enable easier installation, use, and maintenance of digital signage.

Based on the booth traffic and attendee response, NRF16 was a tremendous showcase for NEC’s innovative solutions.

“The show was incredible,” said Gary Price, director of sales at NEC Corporation of America. “We were delighted to see a record number of people experiencing our innovations, participating in demos and asking questions about the ways the technologies can enhance their businesses. With our recent recognition as a top 50 most innovative company by Boston Consulting Group, we will maintain our focus on technology advancements to support our retail clients.”

NEC Named One of the 50 Most Innovative Companies

It is with great pride that I can announce NEC was chosen as one of the 50 Most Innovative Companies, according to a recent Boston Consulting Group innovation survey. With thousands of senior level executives participating in this study, our commitment to improving the way people live, work, and communicate is gaining recognition from accolades such as this, which is a testament to the dedication of our organization.

A key component of this award was tied to research and development, an area NEC has always prioritized, leading to technology and solutions that have a positive impact on both business and society. With more than 65,000+ patents, pioneering IT, communications and biometrics technologies, NEC technology innovation has provided a solid foundation for this prestigious recognition.

Some of NEC’s more recent innovations:

NEC Internet-of-Things (IoT) and Smart City platforms
• Video analytics that can analyze millions of images in seconds
• Predictive analytics that calculates the landslide risk of hillsides
Automated Urban Surveillance and Smart Transportation solutions
• Smart City disaster response solutions
• Biometric health screening technology
Behavior analytics for crowd and event management

These important innovations improve the safety, security and operational efficiency required of today’s society, and when I look at our recent achievements, I know that we are making a difference.

Watch our 50th anniversary in North America video to learn more about our long history of innovation .

6 Reasons for IT Pros to be Thankful

It’s the time of year when we express our gratitude. Just check any social media platform and you will see various countdowns of thankfulness or 40 days of gratitude. People share all types of things, from being thankful for family and friends, to how their dog makes them happy, to how they love a certain food. Let’s face it – we have a lot to be thankful for! And one of those is the way our lives can be positively impacted by innovation and technology.

OK, so it might not make the top 10 list at your Thanksgiving dinner, but for IT professionals, technology is not only their means of making a living, it’s the one thing that can make their lives easier, provide them an opportunity to make a positive impact, and support their organizations in reaching goals.

We asked some IT professionals what they had to be thankful for regarding certain NEC technology solutions, and here’s what they said:

  1. Unified Communications + Software-defined Networking UC is great because I now have a single platform to handle all communications, making it easier to administrate. This improves efficiency while also being more reliable, especially when you add SDN. I never worry about losing connectivity or being out of touch because SDN reconfigures on the fly. There is no concern about missing an alert or important voice mail with this solution.
  2. Retail Solutions for Improved Customer Experience Before being able to combine powerful solutions such as biometrics, analytics and unified communications, I had to work with disparate systems to provide good customer information. Now, I am able to improve both security and our customer service programs using biometrics. Plus, the information we receive is actionable. We can empower sales associates to provide a much better customer experience in the store. And our loss prevention has never been stronger. These are both goals we have strived to reach for a while, and I am happy to see us making big strides in both areas.
  3. Biometrics Support Law Enforcement While I may be in the background, I take my position very seriously. It is important that our men and women serving our communities on the front lines have the best tools available to safely and effectively do their jobs. That is why having biometric solutions such as NeoFace® and NeoScan 45® are so important. They give us accurate information quickly so we can take proper action. Getting the bad guys off the street is important, and making sure we make the proper identification is crucial. These tools empower us to do so, and having the opportunity to support law enforcement teams is powerful.
  4. Network Solutions: SDN, Servers & Storage Empower IT By enabling my organization to use virtual machines much more efficiently, I don’t have to physically reconfigure the network. Plus, I don’t have to hard code as I used to. It minimizes finger pointing between vendors and lets us troubleshoot more effectively. In case of mergers or acquisitions, I can easily integrate two networks while still maintaining administrative capability in an OpenFlow network.
  5. Business Analytics tell the Story Before business analytics were so readily available, we were unable to provide empowering data to our customers. Using business analytics gives me information to more efficiently do my job. For example, with the ability to see historical data, we can now ascertain that the sales spike we are seeing is temporary, so I can use my existing infrastructure more effectively. I can analyze the data usage by every department, and because business owners can see information on their trends, together we can ensure we are deploying resources to accommodate their critical business goals and initiatives. It’s seamless to our internal customers, and ensures that everyone has what they need from a computing power standpoint.
  6. Uniquely NEC – #SolutionsforSociety We have a tendency to take technology for granted now, having it so readily at our fingertips. However, NEC’s major initiative to use technology to innovate Solutions for Society is a prime example of how we can use technology to create a better world. With solutions focused on transportation, water conservation, improved communication and quality of life, we are orchestrating a brighter world through technology. That is something to be thankful for!


Thanks for stopping by and we would like to wish our IT professionals, friends, and families a warm and Happy Thanksgiving.