Keeping Up with the Flow

Reliable technology important to 24×7 business continuity at Fairfield Suisun Sewer District

For the most part, we don’t give a second thought when we turn on a faucet in our homes to get a glass of water or brush our teeth. We’ve come to expect a steady, clean flow of water to be available whenever and wherever we need it. However, if recent events in places such as Flint, MI, have taught us anything, it’s that a safe, reliable source of water for our homes, businesses and industries shouldn’t be taken for granted.

In central Solano County, CA, located 40 miles northeast of San Francisco, the Fairfield-Suisun Sewer District (FSSD) takes it mission of treating and supplying water to its consumers very seriously. Every day, the FSSD plant treats an average 16 million gallons of wastewater and provides water supplies to more than 135,000 residents, Travis Air Force Base and a national brewery, as well as retail businesses, light industries and manufacturers in and around Fairfield and Suisun City. With so many relying on its services, the plant can’t allow unreliable technology to cause down time.

Talyon Sortor, assistant general manager at FSSD, understands all too well how critical it is to make sure the treatment facility runs smoothly 24×7 and doesn’t experience any down time. The treatment plant, which sits on 150 acres, draws from a collection system made up of 12 pumping stations and 70-mile network of sewers throughout its service area. Reliable technology is critical to efficiently managing the operations of this large and complex operation.

Under state and federal laws, urbanized communities are required to collect and treat domestic and industrial wastes, and proper water treatment processes are an essential element to public health. The FSSD also has responsibility for protecting the environmentally sensitive Suisun Marsh, the nation’s largest brackish water marsh and the Pacific Coast’s largest wetland. Since waste water treatment systems are heavily regulated by both state and federal agencies, technology also plays an important role in recording information that demonstrates that the FSSD is in compliance at all times.

According to Sortor, any server failures or other technology issues that could affect service delivery within the plant are scrutinized by regulators. In 2015 (CK DATE) the FSSD engaged nDataStor, a long-time NEC reseller partner based in Suisun City, CA, to provide managed services for its facility. nDataStor took over the data center, which consisted of a collection of legacy hardware. But after a few server failures and a couple of long nights, the district decided it needed to upgrade its technology. Downtime costs the plant money and increases potential compliance risks, so being able to count on the technology was critical.
Drawing on its decade-long relationship with NEC and knowledge of the reliability of NEC hardware, nDataStor recommended replacing the legacy hardware with NEC products. nDataStor installed NEC’s Express5800/R120f-1M servers and M110 SAN Disk Array Storage.

Being able to count on its technology to run the plant provides the FSSD with the peace of mind of knowing that operations can be managed and monitored effectively around the clock from a centralized location, ensuring business continuity and an effective disaster recovery process. Staff at the control center are able to remotely respond to perimeter alarms, monitor the pump stations located across the county, and view captured security video throughout the complex.

As FSSD discovered, the total package of NEC technology combined with world-class support gives the district the reliability it needs to keep its operations running 24×7. And that means that the residents in Solano County can count on a steady supply of clean, safe water in their communities.

NEC Named One of the 50 Most Innovative Companies

It is with great pride that I can announce NEC was chosen as one of the 50 Most Innovative Companies, according to a recent Boston Consulting Group innovation survey. With thousands of senior level executives participating in this study, our commitment to improving the way people live, work, and communicate is gaining recognition from accolades such as this, which is a testament to the dedication of our organization.

A key component of this award was tied to research and development, an area NEC has always prioritized, leading to technology and solutions that have a positive impact on both business and society. With more than 65,000+ patents, pioneering IT, communications and biometrics technologies, NEC technology innovation has provided a solid foundation for this prestigious recognition.

Some of NEC’s more recent innovations:

NEC Internet-of-Things (IoT) and Smart City platforms
• Video analytics that can analyze millions of images in seconds
• Predictive analytics that calculates the landslide risk of hillsides
Automated Urban Surveillance and Smart Transportation solutions
• Smart City disaster response solutions
• Biometric health screening technology
Behavior analytics for crowd and event management

These important innovations improve the safety, security and operational efficiency required of today’s society, and when I look at our recent achievements, I know that we are making a difference.

Watch our 50th anniversary in North America video to learn more about our long history of innovation .

NEC: First in Communications Technology Infrastructure

Independent consultant David Stein of Stein Technology Consulting Group (STCG) recently conducted his third RFP assessment of 12 proposed premise and cloud-based solutions from eight leading communications vendors. The vendor evaluations, using fictional, but “real-world” RFPs, were critiqued on pricing, solutions architecture, features and five-year total cost of ownership.

If your organization is planning to upgrade its communications infrastructure, especially to a cloud-based solution, this whitepaper / eBook of David Stein’s evaluations will prove to be an insightful resource.

NEC Cloud RFP First Place

And … leading the pack among vendors was NEC, finishing first, with the highest ranking for TCO, strong marks for architecture and functionality, and excellent value for NEC’s UC and collaboration solution, UNVERGE 3C.

Named Best in TCO ~ Recognized for Architecture & Functionality ~ Acknowledged Excellence NEC and its UNIVERGE® 3C should be considered a candidate when looking for a strategic partner in communications infrastructure.

Download David Stein’s UC RFP and Review ebook for unbiased third-party opinion and a better understanding of his RFP findings. Feel free to share Stein’s ebook with your colleagues so they can see the value that NEC can bring as their strategic communications partner for premise and cloud-based solutions.

Acquire New Technology on Your Terms

Frequently organizations adopt a “make-do” attitude when it comes to technology, primarily because the acquisition of new technology is often expensive and time-consuming to implement. Add to that the potential complexity of integration to legacy systems, hardware and software upgrades, and an increase to capital expenditures, and many organizations feel it is necessary to maintain rather than upgrade. Until…

A multitude of events can create demand for new and upgraded IT resources, including:

  • You’ve landed that big fish – acquiring a new major client that requires certain amounts of integration to your systems or you simply need to improve performance.
  • An acquisition may be in the works – whether you are looking to expand via acquisition; be acquired or merge with another company, having up-to-date IT assets will help ease the transition.
  • The company is ready to grow – perhaps the organization has reached a milestone and is ready to expand, either to new markets or geographic areas. The need for a solid IT infrastructure to accommodate expansion is incredibly important.
  • An existing IT vendor folds – it’s sad, but can happen. Now, you have technology without support and are in need of a rapid change in order to ensure your organization is not adversely affected.

Get 0% Financing from NEC

 

You may find that you need to act quickly, and need to do something that does not negatively impact your budget. Where do you turn?

Your Technology Funding Source

Traditional sources are not always the most effective means to fund your IT needs. You need a source that is responsive and understands the nuances of acquiring new technology.

“At NEC Financial Services, we start with a transaction team and use underwriting and financing contracts that are customizable to the client needs,” said Herschel Salan, vice president, NEC Financial Services. “Our unique system enables us to use experienced people, coupled with 30 years of knowledge, to create a better solution that ensures our clients have what they require to grow their businesses.”

Attention #B2B CIO or CFO, you have options to Acquire New Technology with Flexibility. Click To Tweet

The NEC Financial Services team offers several options for the financing and leasing  of technology acquisitions, and yet the approach can be very different than you will find at a more traditional lender or bank. For example:

  • Programs based on customer requirements – most organizations face the same business challenges that are not easily resolved with standard finance transactions. NEC Financial Services provides different types of programs based on customer requirements. From a purchase to own arrangement to an OPEX finance option, the program is designed to fit the business need.
  • Off Balance Sheet – many organizations find it more attractive to acquire technology as an operational expense, giving them additional financial benefits.
  • Driven by cash flow – if an organization has a specific budget amount they need to meet, NEC Financial Services will work to structure financing to accommodate that number.
  • Our job would be to align the budget expense to the cost of that technology over time. For example, with a $10K budget a month – the goal would be to get that number to $10K or less.
  • Beyond the traditional – NEC Financial Services designs financing options to ensure that clients can receive funding for their technology upgrades and investments, even during the installation or implementation phases. . Many times this can be accomplished through various offerings that include direct and working capital loans or structured financing.

“Our team becomes very involved with our clients to understand the technology, how it will have a positive impact on their business and how to best fund it for success,” said Salan. “Whether it’s progress loan financing in the early stages of a longer term transaction, or even multiple vendors and multiple technology types, we structure our financing to meet the business needs.”

NEC 90 Lease offer

 

More Than a Banker

“Our goal is to have long-term relationships with our clients where we support their ongoing business growth,” continued Salan. “We ensure that we understand their business requirements and growth strategies so we can structure finance options to meet their needs and successfully implement  their plans.”

In addition to the financing options, NEC Financial Services also provides asset tracking.

“We find that many of our clients require a more robust asset tracking system than they have in-house, so we provide that service,” said Salan. “We can track assets by jurisdiction, county, state, and zip code, taking the burden from our clients while providing added value.”

Salan also said that many clients have a need for protection  against technology obsolescence. This is one of the drivers for determining the right finance solution and term.

“While the length of a typical technology lease is between three and five years, we create terms based on the customer’s decision,” said Salan. “For those that obsolescence is a real issue, we can structure shorter terms so they can keep up with important technology updates to grow their businesses.”

Salan and his team work through the whole corporate lifecycle, ensuring that the technology will grow to meet current and future needs.

“It’s an advantage to our clients that we are agile and have business growth at the core of our decisions,” said Salan. “We understand how technology can help a business grow and reach the next level, so we are eager to explore those options with our clients.”

To learn how NEC Financial Services can provide technology financing on your terms, contact us today!

IT Budgets – Round 2 Means Budget Cuts…Or Does It?

When you spend all those hours trying to align your IT budget with company goals and fulfill the needs of your end-users for the upcoming year, it can be disheartening when the finance team asks you to cut more deeply. After all, the IT department’s needs are in alignment with company growth and strategies, not some made-up number. Fortunately, there is a way to get what you need to fulfill your obligations to end-users and still maintain a budget that finance will embrace.

Flexible Solutions for Flexible Needs

NEC Financial Services has provided IT finance solutions for more than 30 years, and during that time has supported many companies in getting their IT needs met through flexible financing options. The best part? You can purchase various IT hardware, software and associated items from multiple vendors and have NEC create a financing package customized to your specific needs.

“We believe in orchestrating the best solution for our customers so that it simplifies the overall IT purchasing process,” said Herschel Salan, vice president, NEC Financial Services. “IT acquisitions can be difficult. By simplifying the financing process with a single source, it removes some of the complexity and gives our customers an easy way to budget for their required technology.”

#IT budget doesn't have to be an issue for new #technology. Click To Tweet

Providing this type of service is a standard part of the NEC finance model. This team understands the nuances of purchasing technology, and the complexity that comes from needing to upgrade while maintaining legacy systems, or to utilize newer technology, such as cloud, while still keeping sensitive information on premise. In fact, the NEC Financial Services team goes beyond the dollars and cents, providing a common-sense approach to our customers’ technology acquisitions.

“We go the extra mile, essentially acting as a project manager or liaison,” said Salan. “Our team performs due diligence on the technology provider for the customer, so we can be sure that all parties are informed as the project comes together.”

Salan went on to explain:

“Sometimes our customer is not that familiar with a technology provider and is unsure on the best steps to take to learn more. Our service provides due diligence so the customers know the providers that they are doing business with, and will have good information to make a solid decision. This includes any red flags that may come up such as financial capacity being stretched too thin, as well as being manufacturer authorized to sell and support the products.”

Obviously, having this type of information helps buyers make a solid, secure decision on moving forward with a technology provider.

No Cookie Cutter Here

A common complaint regarding the financing of technology is how difficult it can be via traditional sources. Bankers are not technology people. “What sets NEC Financial Services apart from many of the traditional financing options are: (1) we understand how technology is a business enabler and (2) we have the ability to help enable the acquisition of the technology, “according to Salan.

Furthermore, underwriting is often standardized, making it difficult for loans to be issued unless you can find a less traditional resource. NEC Financial Services approves more than 90% of transactions submitted. How is that possible?

NEC #Financial Services approves more than 90% of transactions submitted. How is that possible? #IT Click To Tweet

“We have a proprietary credit scoring system that ensures we are making the best decisions for our customers,” said Salan. “We take the time to understand the customer’s needs and goals, and then to understand what the acquisition of the technology will do to improve and support the business. Doing so enables us to really invest in our customer’s success and future, and give them a way to finance technology that could be a real game-changer for their business.”

More Than One Way to Get that New Technology

NEC Financial Services has a multitude of finance options that allow for customers to acquire important technology, including:

  • Leasing Options – from Operating Leases to Finance to Own, NEC has several leasing options that support customers’ needs.
  • Maintenance Financing – how nice is it to have the option to finance one of the more expensive, yet critical components of a new technology purchase – maintenance?
  • Tech Refresh Lease – Customers can get technology  updated with a simple schedule as an addendum to the master lease or finance agreement. It’s easy and gives a customer an opportunity to keep on top of technology changes.

Winning Round Two of Budget Cuts

Don’t let those rounds of budget cuts get you down. Simply find the best finance option available and get the technology you need to be successful.

“Our goal is to develop long-term relationships with customers who are growing and need a partner that really understands technology to provide financing options,” said Salan. “Technology is in our DNA, and our team is committed to providing excellent service to ensure we get our customers the technology they need to improve their businesses.

Whether it’s aligning with a major business objective, needing to replace obsolete technology, or keeping on top of rapid technology changes, NEC Financial Services has options available for you.  Contact us today to learn more!