What is a High Security Data Solution for Infrastructure as a Service (IaaS)?

By now you may know that NEC offers a highly secure, federally compliant Infrastructure as a Service offering, hosted on NEC Nblock™ technology inside Iron Mountain’s federal government compliant data center in Pennsylvania.

What you may not know is that  NEC now provides customers with an extremely secure, private, Cloud-based SAP HANA® service solution.  Simply put, NEC’s IaaS solution is based on NEC’s Nblocktm technology, combined with the high security, federally compliant environment in Iron Mountain’s data center.

What is SAP HANA?

SAP HANA is the in-memory computing platform that delivers super-fast data crunching, more intelligence, and simplified IT environments – whether deployed on premise or in the cloud. By providing a solid foundation for all the organization’s data needs, SAP HANA also allows you to run live, with speedy data access, and without having to maintain separate legacy systems. Translation? Crunching volumes of Big Data in a SAP HANA application no longer takes hours, but rather minutes or seconds.

Now, NEC customers who are migrating to SAP HANA and have a need for highly secure data can have a single-tenant and fully managed private cloud-hosted environment with a 100% dedicated rack, solidly built on NEC’s Nblock converged infrastructure technology. All of this is hosted within an SAP HANA-certified and FISMA-compliant environment, providing one of the most hack-proof data storage, extremely high availability and secure operations platforms available today.

NEC’s Single-Source Solution for Security, Reliability and Compliance

Since SAP HANA is an in-memory platform designed to make the processing of large data volumes much faster and more efficient, NEC engineers developed an infrastructure as a service (#IaaS) blueprint specifically designed to address resource-intensive SAP HANA needs, for a true turnkey service to enterprise customers, government clients and partners.

As an SAP-certified Provider of Hosting Services, as well as Operations Services for the SAP HANA platform and Application Management Services, NEC uses a professional delivery model based on best practices for mission-critical SAP applications.

Future #IaaS revenues will more than triple in 2020 to $43.6 billion. #cloud Click To Tweet

Achieving these SAP certifications is not a simple thing. There is an extensive review by SAP of NEC’s IT service management processes, its security measures, facilities setup, experience in SAP operations, and NEC staff to ensure compliance with SAP’s requirements for quality, availability and high security.  This intense review process repeats every two years.

As an SAP certified provider, NEC delivers a broad portfolio of SAP certified IT services related to SAP applications. These services, together with NEC’s large-memory enterprise servers for SAP HANA, provide data center customers an extremely high level of performance and security to run their mission-critical SAP applications in one of most secure and resilient facilities in the world, Iron Mountain.

Unparalleled Virtual and Physical Security

NEC’s hosting partner in this solution, Iron Mountain, is the global leader for storage and information management services. With a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries, Iron Mountain is dedicated to protecting and preserving what matters most for customers.

Organizations today face increasing data center needs for privacy and security as well as compliance with environmental regulations. Located more than 200 feet below the earth’s surface, Iron Mountain’s energy efficient, underground data center in Pennsylvania is part of a 200-acre campus that offers NEC’s customers predictable, long-term scalability in a stable, highly-secure environment–the ideal hosting for NEC’s IT infrastructure and applications.
Iron Mountain’s FISMA High framework, large federal customer base, energy efficiency, and “U.S. Department of Homeland Security Level IV critical facility standards” enables NEC customers and partners to leverage its extensive compliance support to address their specific end-user requirements (whether ISO:27001, HIPAA, PCI-DSS Level 1, or SOC 2 Type II).

Have more questions about Infrastructure as a Service from NEC? We can help you.

The Future of IaaS

IaaS is becoming a major IT initiative, and showing no signs of slowing down in the future. In fact, the majority of participants in a recent IDC survey indicated they were either currently using or planning to employ some form of public cloud IaaS by the end of 2016, and it also forecasts that future IaaS revenues will more than triple in 2020 to $43.6 billion.

Forbes has reported that 2016 spending on public cloud IaaS hardware and software will reach $38 billion, and projected to grow to $173 billion in 2026.

These organizational responses measure more than just an IT trend.  They reflect a movement toward flexibility and high security data, and the growing need for an endlessly scalable, cost effective and completely reliable IT infrastructure solution.

#IaaS h/s will reach $38 billion & projected to grow to $173 billion in 2026 Click To Tweet

In Conclusion

With mounting concerns about data security and the instability of most public cloud services, organizations are seeing the need for a reliable single source IT and UC provider.  It is time to let you know that NEC is much more than a global leader in Biometrics innovation, UC solutions and on premises platforms. It is the expert provider of a truly remarkable IaaS solution. Together with its large-memory enterprise servers for SAP HANA, NEC provides data center customers with an unmatched level of high availability performance and SAP-certified, federal government-ready data security.

So … how safe is your organization’s most private information?

 

SmartScan Safety and Security Solutions

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Can you Change the Customer Experience with Technology?

A few months ago, I had the opportunity to visit the YMCA of Greater Louisville to gain insight into how they used technology to solve a common business problem. After speaking with customers and employees in the branches, I noticed just how much the organization cares about serving its members and visitors. And I was even more impressed with how they handle customer interactions. You can check out the results of our visit in the video case study.

One of the first things I noticed was how quiet the lobby was. Not one phone ringing. Instead, members were having direct face-to-face conversations with Y team members at each desk, and receiving their undivided attention.

Since the YMCA of Greater Louisville has centralized all incoming calls to customer service via UNIVERGE® 3C and Contact Center solutions from NEC, the front-line staff at Branch locations can focus on providing a great customer experience. This gave on-site employees the necessary time and the freedom to address every concern in person, while the customer was in the branch. Part of the YMCA’s mission is to ensure customer satisfaction via uninterrupted, one-on-one interaction, either in person or by phone.

So often, as we get caught up in the technology and not the people that it serves, we lose the intended purpose of the technology. But this was not the case for the YMCA of Greater Louisville. This organization found the right balance to meet their customer needs.

Free Ebook: UCaas RFP 2016

YMCA’s VP of IT (Ryan Kingery) and CEO (Steve Tarver) had encountered a problem that is not unique to any retail outlet or public organization serving its community: WAIT TIMES! At the core of the YMCA mission is the ability to serve its community and members, but the challenge they faced was the increasing wait times in their branches, which necessarily led to less in-person customer interaction due to long lines and busy phones.
Think of this scenario: if you have kiddos, you know that swim camp, t-ball registration or even your own “ME” time at the indoor pool cannot be done without registration. And the quicker you can get your registration(s) complete, the quicker you move on to being a satisfied customer, which is what we all want. The solution the YMCA put in place did just that–and it improved the quality of the real-time, one-on-one interactions between employees and clients.

Happy Customer = Better Customer Experience = Revenue Growth

Whether it’s about internal accounting clients at your company utilizing core IT- supported services, or a customer whose satisfaction is crucial to the continuing revenue growth of your company, a pleasing customer experience is the ultimate goal.

So, after this experience with the YMCA, I am wondering how many IT professionals are running across similar business problems that negatively impact a customer experience within your own organizations. What are you doing to change that experience?

You can watch the video below to see how the YMCA was able to achieve its mission.

Free Ebook: UCaaS RFP 2016

Free Ebook:

UCaaS/Hybrid RFP & Review IP Telephony and Unified Communications System

There are significant differences in offerings from the major vendors in terms of architecture, functionality and total cost of ownership. IT organizations are encouraged to work with their business units to understand their unique requirements and to articulate these in an RFP or other formal procurement vehicle.



UCaaS / Hybrid RFP: What Can Cloud Providers Deliver?

Are you looking to move your communications infrastructure to the cloud?

Download today the IP Telephony and Unified Communications System (Cloud and Hybrid Solutions), a free whitepaper / eBook from independent consultant David Stein of Stein Technology Consulting Group that offers the unique chance to examine cloud and hybrid cloud solutions based on actual vendor RFP proposals.

In this free eBook  you will get:

  • An unbiased evaluation of 7 proposed cloud and hybrid cloud solutions
  • Insight into the merits of 5 leading communications vendors
  • A explanation of vendor differentiators

Free Ebook: UCaas RFP 2016

Free #Whitepaper: UCaaS...What Can #Cloud Providers Really Deliver? Click To Tweet

Download and share this information rich eBook with your decision makers so they can also understand NEC’s leadership position in cloud and hybrid cloud migration, the value of a cloud-based UNIVERGE® Blue solution that is backed by NEC’s more than 117 years of expertise as a leading technologies and services provider.

Free Ebook: UCaaS RFP 2016

Free Ebook:

UCaaS/Hybrid RFP & Review IP Telephony and Unified Communications System

There are significant differences in offerings from the major vendors in terms of architecture, functionality and total cost of ownership. IT organizations are encouraged to work with their business units to understand their unique requirements and to articulate these in an RFP or other formal procurement vehicle.



NEC’s Collaborative Solutions: Highlighting Interop 2016

Connect. Communicate. Collaborate. These three tenets of our organization were proudly on display as NEC showcased its Smart Enterprise solutions at Interop 2016, the 30th anniversary of the conference.

The Interop conference was founded to focus on network interoperability and openness. Initially, the show just emphasized IP networks, but throughout the years it has broadened its scope to technology collaboration in today’s cloud computing era.

All the NEC solutions on display were well integrated with this year’s Interop theme – that behind every successful innovation is effective communication and collaboration.

One of the highlights of our booth was NEC’s partnership with Dell to demonstrate our strengths in campus networking.

Campus networks include many diverse and challenging requirements, such as technology integration, provisioning, and security policy enforcement. By their nature, campus networks are frequently multi-tenant, meaning the networks must be virtualized so various users can ensure their distinct policy enforcement. Layered switch fabrics, ever-changing connectivity requirements, wired and wireless connectivity, and complex regulatory environments make campus networks difficult to manage.

NEC’s ProgrammableFlow Controller overcomes these obstacles. This solution enables network owners to control and manage their network centrally, bringing the same benefits of server virtualization.

NEC’s ProgrammableFlow Controller with @Dell S3100 switches will optimize campus network ops #SDN Click To Tweet

Together with Dell, we demonstrated how to deliver the performance, security, and agility campus networks demand in a cost-effective, easy-to-manage way. Deploying NEC’s ProgrammableFlow Controller with Dell S3100 switches will optimize campus network operations and reduce management overhead, boost scalability, and deliver secure and reliable connectivity.

Also showcased in the booth was NEC’s global open networking partner program, SDN Partner Space. With NEC and Netcracker SDN/NFV expertise behind it, SDN Partner Space enables network and IT vendors to enter the SDN/NFV market and redefine the rules imposed by traditional flat networks, while also benefitting from new business opportunities.

Joining SDN Partner Space can help transform the traditional business by including new applications and services that are only available in virtualized network environment. Moreover, SDN Partner Space enables in-house virtual network functions to be compatible with other SDN/NFV solutions so they can be cross-sold to businesses in any market.

Visitors to our booth were also able to see our high-availability data center on display. Large data computing tasks and the evolving requirements of the Internet of Things requires intelligent fault tolerant solutions to power a Smart Enterprise. Whether on premises or off premises, NEC’s infrastructure solutions provide the necessary foundation to meet these demands.

Interop 2016 was a great opportunity to share ideas, connect with the world’s IT community, and illustrate NEC’s commitment to orchestrating a brighter world.

Can You Really Predict Technology Trends?

Every year there are always plenty of fresh predictions and industry trends brought forward and discussed. They make for interesting reading, and beg the question – are they really predictions or are we just susceptible to the power of suggestion?

Many predictions have solid backing, such as Gartner’s Top 10 Strategic Technology Trends, announced at the Gartner Symposium / ITXpo. Gartner defines a strategic technology trend as one with the potential for significant impact on the organization, including a high potential for disruption to the business, end users, or IT; the need for a major investment; or the risk of being late to adopt. They look at trends that will impact an organization’s long-term plans, programs, and initiatives.

For 2016, Gartner predicted the following trends:

  • The Device Mesh
  • Ambient User Experience
  • 3D Printing Materials
  • Information of Everything
  • Advanced Machine Learning
  • Autonomous Agents and Things
  • Adaptive Security Architecture
  • Mesh App and Service Architecture
  • Internet of Things Platforms

In another set of predictions, No Jitter showcased the top four UC predictions for 2016. These included:

What Do They Have In Common?

When we read some of the trends and predictions, they almost seem too good to be true. It would appear that technology is moving toward almost an AI state where we can rely on it for everything. Science fiction aside, the one constant we do see is how technology improves the lives of those in business, communities, government entities, law enforcement, and individually at home and school. What we see is that all these trends have a common thread, one that we believe is critical to consider with every innovation we create at NEC – effective communication, collaboration, and orchestration of lives using Smart Solutions to improve and enhance every aspect of our lives.

For example, when adding UC to Workforce Management, contact centers are even more empowered to provide excellent customer service. If you combine Unified Communications with SDN, you have a powerful system that not only ensures your employees are communicating in a more efficient manner, but the system is now able to align itself with any traffic, making disaster recovery or even challenging inclement weather much easier to overcome.

CTA_download_smart_enterprise_drivers_ebook

Biometrics is another solution that has so many applications to positively impact our lives. Whether it’s the ability for law enforcement to rapidly and correctly identify a bad guy on the spot, or retail establishments to provide their customers with an amazing experience, biometrics will impact a multitude of industries, improving customer experiences and empowering the forward momentum of the Internet of Things.

Information is at an all-time premium, as businesses move toward more efficient and effective operations. When combining SDN with our server technology, our clients now can focus on their business needs and let the technology support the flow of data in an efficient manner to ensure constant access and improved uptime.

Of course, when you think about the Information of Everything, it is important to include data analytics as a foundational element. According to Gartner, by 2020, 25 billion devices will be generating data about almost every topic imaginable. There will be an abundance of data, but how do you make sense of it? Data analytics is no longer a single solution to consider, but a necessary component to capture data and provide appropriate information to create actionable results. Those companies that harness the power this data provides will have a competitive advantage.

Speaking of data, companies are not the only ones who have a significant need for big data, analytics, and positive user experiences. NEC focuses on various solutions, such as water leak detection systems; integration support for semantic interoperability into the NEC Internet of Things and Smart City Platforms; and integrated platforms for distribution of grid management, energy efficiency, distributed generation, and energy storage, just to name a few.

Just like Gartner and No Jitter, NEC invests significant effort and resources into research to ensure that solutions we develop will not only meet the needs of our clients today, but also their upcoming needs tomorrow. This serious focus on research and development has been part of the core philosophy of NEC since our inception. We believe that as recognized innovation leaders we can ensure our solutions truly meet the needs of our clients while continuing to keep pace with emerging trends and the expanding capabilities technology affords for the future.

Can you predict technology trends? We believe so—but only by keeping your finger on the pulse of business and societal needs.  NEC’s focus on solutions perfectly aligns with the trends we see, combining powerful technology to empower our clients and enhance their lives. Whether  providing platforms for significantly improved communication, ensuring improved flow of information through powerful data analytics, or inventing new solutions for society that support a better life, NEC will continue to focus on improving our lives through technology.