NEC at Enterprise Connect 2016

Enterprise Connect always attracts technology innovators and creative disruptors in cloud solutions (UCaaS, IaaS, CCaaS, etc.), Unified Communications, the Internet of Things and more. This year’s event was again abuzz with powerful keynote presentations, lively panel discussions, and distinctive product demonstrations and exhibits. As a proud platinum sponsor, NEC helped attendees “Discover the Power of SMART Enterprise”, attracting an impressive crowd to our booth and winning a prestigious award for the second year in a row.

Ram Menghani - Enterprise Connect 2016“Last year, we introduced our Smart Enterprise approach to helping companies work more efficiently,” said Ram Menghani, vice president of product management and development, NEC North America. “This year, we demonstrated how our Smart Enterprise solutions are making a difference in all parts of our customers’ organizations, from the reception area and data center, through other areas like customer care centers and conference rooms, along with mobility solutions that enable seamless communications from any location.”

Showcasing the SMART Enterprise

On the show floor, visitors enjoyed a tour of the SMART Enterprise. Our display represented different departments within a company, highlighting how NEC solutions, such as UNIVERGE 3C and UNIVERGE BLUE, help unite every area of a business.

Examples of what visitors experienced:

  • Our SMART Receptionist, a touch-screen that allows someone to work remotely while managing the lobby, greeted guests in the reception area. Security protocols then went into effect as visitors were screened by one of our biometrics solutions.
  • A jaunt to the SMART Conference Room allowed visitors to work at individual stations, such as laptops or tablets, while seamlessly sharing information (even across several rooms or locations).
  • The SMART Customer Care Center displayed how UNIVERGE BLUE’s multi-channel interaction – voice, email, chat, video and voicemail, remote agent support, and analytics in the cloud – improves customer service and productivity.
  • The SMART Data Center showcased high availability infrastructure, including NEC’s unique Fault Tolerant servers that provide up to 99.999% uptime.

UNIVERGE BLUE Wins Unified Communications as a Service (UCaaS)/Hybrid RFP Award

Each year Enterprise Connect holds a mock request for proposal (RFP) session. Every vendor that submits a response is required to answer questions related to their solution’s architecture, features, and total cost of ownership over a five-year period.

NEC was awarded the highest overall score in the annual UCaaS/Hybrid mock RFP session for the second year in a row when NEC’s UNIVERGE BLUE Business Cloud Services UCaaS solution was selected as Top Cloud Solution with Lowest Total Cost Ownership.

“NEC has consistently ranked at or near the top in delivering value to its customers, said Menghani, “and the back-to-back, top-mark results from this mock RFP analysis further validates the value of an NEC solution.”

We’ll have a whitepaper of the 2016 results available soon. You can review the specifics of last year’s win by clicking here.

Session Speakers

NEC and its partners were featured speakers in several sessions throughout the week.

Menghani took part in the first general session of this year’s conference, the “UC Summit: Is the Path to UC Changing?”.

Watch video of the UC Summit

It was a lively panel featuring NEC and execs from Google, Cisco, Mitel, Microsoft, Avaya, and Unify.

“The communications market is changing aggressively,” Menghani said during the summit. “Having a combined infrastructure of UC and IT plays a very important role because they go hand and hand. It’s a wonderful benefit.”

Other featured speakers at this year’s Enterprise Connect included:

  • Gail Kasek, senior manager of SMB Product Management, hosting the breakout panel,  “Your Next Endpoint Deployment: Getting to Specs and Costs”
  • Kurt Jacobs, director of Internet of Things solutions at NEC Enterprise Communication Technologies, featured in the panel, “Disruptor Panel: Internet of Things and Enterprise Communications: Is Convergence Coming?”
  • NEC customer Steve Molander, chief information officer of Frandsen Financial Corporation, as a panelist for the “Driving End User Adoption for UC” session
  • NEC customer Roger Bruszewski, vice president for finance and administration at Millersville University of Pennsylvania, featured in the “EC Summit: Is There a New Model for Enterprise Communications and Collaboration?”

“When looking for an enterprise communication solution,” Bruszewski said to his audience, “there are plenty of vendors out there. However, you don’t want just a vendor. You want to find a partner who will take time to understand your needs and thoughtfully integrate their solutions within your company.”

Thank you to everyone who visited us during Enterprise Connect 2016 – our customers, partners, consultants, analysts, and media. We look forward to connecting with you again next year as we continue to evolve the SMART Enterprise.

NEC Named One of the 50 Most Innovative Companies

It is with great pride that I can announce NEC was chosen as one of the 50 Most Innovative Companies, according to a recent Boston Consulting Group innovation survey. With thousands of senior level executives participating in this study, our commitment to improving the way people live, work, and communicate is gaining recognition from accolades such as this, which is a testament to the dedication of our organization.

A key component of this award was tied to research and development, an area NEC has always prioritized, leading to technology and solutions that have a positive impact on both business and society. With more than 65,000+ patents, pioneering IT, communications and biometrics technologies, NEC technology innovation has provided a solid foundation for this prestigious recognition.

Some of NEC’s more recent innovations:

NEC Internet-of-Things (IoT) and Smart City platforms
• Video analytics that can analyze millions of images in seconds
• Predictive analytics that calculates the landslide risk of hillsides
Automated Urban Surveillance and Smart Transportation solutions
• Smart City disaster response solutions
• Biometric health screening technology
Behavior analytics for crowd and event management

These important innovations improve the safety, security and operational efficiency required of today’s society, and when I look at our recent achievements, I know that we are making a difference.

Watch our 50th anniversary in North America video to learn more about our long history of innovation .

Acquire New Technology on Your Terms

Frequently organizations adopt a “make-do” attitude when it comes to technology, primarily because the acquisition of new technology is often expensive and time-consuming to implement. Add to that the potential complexity of integration to legacy systems, hardware and software upgrades, and an increase to capital expenditures, and many organizations feel it is necessary to maintain rather than upgrade. Until…

A multitude of events can create demand for new and upgraded IT resources, including:

  • You’ve landed that big fish – acquiring a new major client that requires certain amounts of integration to your systems or you simply need to improve performance.
  • An acquisition may be in the works – whether you are looking to expand via acquisition; be acquired or merge with another company, having up-to-date IT assets will help ease the transition.
  • The company is ready to grow – perhaps the organization has reached a milestone and is ready to expand, either to new markets or geographic areas. The need for a solid IT infrastructure to accommodate expansion is incredibly important.
  • An existing IT vendor folds – it’s sad, but can happen. Now, you have technology without support and are in need of a rapid change in order to ensure your organization is not adversely affected.

Get 0% Financing from NEC

 

You may find that you need to act quickly, and need to do something that does not negatively impact your budget. Where do you turn?

Your Technology Funding Source

Traditional sources are not always the most effective means to fund your IT needs. You need a source that is responsive and understands the nuances of acquiring new technology.

“At NEC Financial Services, we start with a transaction team and use underwriting and financing contracts that are customizable to the client needs,” said Herschel Salan, vice president, NEC Financial Services. “Our unique system enables us to use experienced people, coupled with 30 years of knowledge, to create a better solution that ensures our clients have what they require to grow their businesses.”

Attention #B2B CIO or CFO, you have options to Acquire New Technology with Flexibility. Click To Tweet

The NEC Financial Services team offers several options for the financing and leasing  of technology acquisitions, and yet the approach can be very different than you will find at a more traditional lender or bank. For example:

  • Programs based on customer requirements – most organizations face the same business challenges that are not easily resolved with standard finance transactions. NEC Financial Services provides different types of programs based on customer requirements. From a purchase to own arrangement to an OPEX finance option, the program is designed to fit the business need.
  • Off Balance Sheet – many organizations find it more attractive to acquire technology as an operational expense, giving them additional financial benefits.
  • Driven by cash flow – if an organization has a specific budget amount they need to meet, NEC Financial Services will work to structure financing to accommodate that number.
  • Our job would be to align the budget expense to the cost of that technology over time. For example, with a $10K budget a month – the goal would be to get that number to $10K or less.
  • Beyond the traditional – NEC Financial Services designs financing options to ensure that clients can receive funding for their technology upgrades and investments, even during the installation or implementation phases. . Many times this can be accomplished through various offerings that include direct and working capital loans or structured financing.

“Our team becomes very involved with our clients to understand the technology, how it will have a positive impact on their business and how to best fund it for success,” said Salan. “Whether it’s progress loan financing in the early stages of a longer term transaction, or even multiple vendors and multiple technology types, we structure our financing to meet the business needs.”

NEC 90 Lease offer

 

More Than a Banker

“Our goal is to have long-term relationships with our clients where we support their ongoing business growth,” continued Salan. “We ensure that we understand their business requirements and growth strategies so we can structure finance options to meet their needs and successfully implement  their plans.”

In addition to the financing options, NEC Financial Services also provides asset tracking.

“We find that many of our clients require a more robust asset tracking system than they have in-house, so we provide that service,” said Salan. “We can track assets by jurisdiction, county, state, and zip code, taking the burden from our clients while providing added value.”

Salan also said that many clients have a need for protection  against technology obsolescence. This is one of the drivers for determining the right finance solution and term.

“While the length of a typical technology lease is between three and five years, we create terms based on the customer’s decision,” said Salan. “For those that obsolescence is a real issue, we can structure shorter terms so they can keep up with important technology updates to grow their businesses.”

Salan and his team work through the whole corporate lifecycle, ensuring that the technology will grow to meet current and future needs.

“It’s an advantage to our clients that we are agile and have business growth at the core of our decisions,” said Salan. “We understand how technology can help a business grow and reach the next level, so we are eager to explore those options with our clients.”

To learn how NEC Financial Services can provide technology financing on your terms, contact us today!

IT Budgets – Round 2 Means Budget Cuts…Or Does It?

When you spend all those hours trying to align your IT budget with company goals and fulfill the needs of your end-users for the upcoming year, it can be disheartening when the finance team asks you to cut more deeply. After all, the IT department’s needs are in alignment with company growth and strategies, not some made-up number. Fortunately, there is a way to get what you need to fulfill your obligations to end-users and still maintain a budget that finance will embrace.

Flexible Solutions for Flexible Needs

NEC Financial Services has provided IT finance solutions for more than 30 years, and during that time has supported many companies in getting their IT needs met through flexible financing options. The best part? You can purchase various IT hardware, software and associated items from multiple vendors and have NEC create a financing package customized to your specific needs.

“We believe in orchestrating the best solution for our customers so that it simplifies the overall IT purchasing process,” said Herschel Salan, vice president, NEC Financial Services. “IT acquisitions can be difficult. By simplifying the financing process with a single source, it removes some of the complexity and gives our customers an easy way to budget for their required technology.”

#IT budget doesn't have to be an issue for new #technology. Click To Tweet

Providing this type of service is a standard part of the NEC finance model. This team understands the nuances of purchasing technology, and the complexity that comes from needing to upgrade while maintaining legacy systems, or to utilize newer technology, such as cloud, while still keeping sensitive information on premise. In fact, the NEC Financial Services team goes beyond the dollars and cents, providing a common-sense approach to our customers’ technology acquisitions.

“We go the extra mile, essentially acting as a project manager or liaison,” said Salan. “Our team performs due diligence on the technology provider for the customer, so we can be sure that all parties are informed as the project comes together.”

Salan went on to explain:

“Sometimes our customer is not that familiar with a technology provider and is unsure on the best steps to take to learn more. Our service provides due diligence so the customers know the providers that they are doing business with, and will have good information to make a solid decision. This includes any red flags that may come up such as financial capacity being stretched too thin, as well as being manufacturer authorized to sell and support the products.”

Obviously, having this type of information helps buyers make a solid, secure decision on moving forward with a technology provider.

No Cookie Cutter Here

A common complaint regarding the financing of technology is how difficult it can be via traditional sources. Bankers are not technology people. “What sets NEC Financial Services apart from many of the traditional financing options are: (1) we understand how technology is a business enabler and (2) we have the ability to help enable the acquisition of the technology, “according to Salan.

Furthermore, underwriting is often standardized, making it difficult for loans to be issued unless you can find a less traditional resource. NEC Financial Services approves more than 90% of transactions submitted. How is that possible?

NEC #Financial Services approves more than 90% of transactions submitted. How is that possible? #IT Click To Tweet

“We have a proprietary credit scoring system that ensures we are making the best decisions for our customers,” said Salan. “We take the time to understand the customer’s needs and goals, and then to understand what the acquisition of the technology will do to improve and support the business. Doing so enables us to really invest in our customer’s success and future, and give them a way to finance technology that could be a real game-changer for their business.”

More Than One Way to Get that New Technology

NEC Financial Services has a multitude of finance options that allow for customers to acquire important technology, including:

  • Leasing Options – from Operating Leases to Finance to Own, NEC has several leasing options that support customers’ needs.
  • Maintenance Financing – how nice is it to have the option to finance one of the more expensive, yet critical components of a new technology purchase – maintenance?
  • Tech Refresh Lease – Customers can get technology  updated with a simple schedule as an addendum to the master lease or finance agreement. It’s easy and gives a customer an opportunity to keep on top of technology changes.

Winning Round Two of Budget Cuts

Don’t let those rounds of budget cuts get you down. Simply find the best finance option available and get the technology you need to be successful.

“Our goal is to develop long-term relationships with customers who are growing and need a partner that really understands technology to provide financing options,” said Salan. “Technology is in our DNA, and our team is committed to providing excellent service to ensure we get our customers the technology they need to improve their businesses.

Whether it’s aligning with a major business objective, needing to replace obsolete technology, or keeping on top of rapid technology changes, NEC Financial Services has options available for you.  Contact us today to learn more!

CapEx vs. OpEx: How Can IT and Finance Work Together?

Chief Financial Officers (CFOs) work with two distinct budget planning methods in mind:   capital expenditures (CapEx) and operating expenses (OpEx).     A study by Gartner and the Financial Executives Research Foundation reports that “The CFO is increasingly becoming the top technology investment decision-maker in many organizations.”   In nearly 500 enterprises surveyed, 42 percent of all CIOs report to the CFO, and in three out of four companies, the CFO has a major hand in all IT spending.

While the CFO and the financial organization ensure the business health of a corporation, the CIO and IT organization understand the technological needs and challenges and, in turn, devise solutions to address those challenges.  More often than not, those solutions include resources in the form of people, time or money.  Working in conjunction with one another, the CFO and CIO must oftentimes find ways to do more with less.  They’re being asked to support more devises and more applications on a network that can support more users.  When we as IT organizations are recommending a capital outlay, we will likely receive pushback because of the divot in a balance sheet.

While it is common to stretch budget by shifting capital expenses to operating expenses, it is beneficial to first understand the differences between the two.  Capital expenses are long-term investments, while OpEx financing models allow many organizations to leverage all the benefits of predictable monthly payments traditionally found in hosted solutions in an on-premises solution. For many, this can be the best of both worlds: a service-oriented model found with a hosted solution with none of the concerns some organizations may have with security and availability of a hosted service. What’s more, a $25,000 on-premises collaboration and audio conferencing solution may be a difficult solution to get approved, however, an on-premises solution with all of the capabilities of hosted for less than $400.00 per month can be a powerful internal conversation. Are you more comfortable paying out a lump sum or breaking payments down into a monthly scale? Regardless of where your preference lies, there is a financing option for you.

However, if we can shift thinking from all solutions being a capital expenditure to the integration of operating expenditures, we can realize efficiencies not only within the organization, but also perhaps a better response from finance. Operating expenses for solutions not only spread out costs on a monthly basis, but they also realize value each month as opposed to the depreciation of a capital expense. In addition to justifying costs, you must calculate the opportunity cost – the cost of doing nothing – to your organization. Are you losing things that provide value – employees, satisfaction or even customers?

Have you switched to an opex model? What are other ways your IT organization works in harmony with finance?  Watch the video “NEC Capex vs. Opex”, as Mark Hebner, senior business development manager, discusses costs vs. the cost of doing nothing and how switching from CapEx to OpEx actually helps you realize value month-to-month.