Hurricane Matthew Emergency Assistance Program

Hurricane Matthew has left a path of destruction along the southern part of the east coast and to assist our customers, NEC is implementing the Hurricane Matthew Emergency Assistance Program.

This Program is designed to help you recover as quickly and completely as possible. NEC understands that when your communications systems are down, your business shuts down. It is very important to get them up and running as quickly as possible.

The Program offers customers with damaged communications systems in declared Emergency and Major Disaster areas by the Federal Emergency Management Agency (FEMA) the following:

Also, a great interim solution, as well as long term option, is NEC’s UNIVERGE BLUE Business Cloud Services to get you immediately connected. A softphone can easily be loaded onto your mobile device until you can get your on-premises solution back up and running.

We hope that this Program will help with your recovery efforts and make the process a little easier. Our hearts and deepest thoughts are with the families and victims of this devastating natural disaster. We are here to help in any way that we can! For assistance, please contact your NEC authorized representative.

NEC’s 30th AFIS Internet User Conference

Having been at NEC for the last five years, I can honestly say – what an exhilarating ride! We just celebrated the 30th anniversary of NEC’s AFIS Internet User Group conference, held this year at the Omni Atlanta CNN Center.

I wish to express my highest gratitude to the AFIS Internet Board, the organizers of this conference and for the special efforts and leadership of Georgia Bureau of Investigation and Atlanta Police Department, our host agencies.

The AFIS Internet Conference leads the way for the professional forensic community, and highlights the latest NEC developments that are impacting the law enforcement industry.  This year’s event drew our largest international attendance to-date, with attendees from Australia, Greece, Mexico, Bangladesh, Vietnam, China and Saudi Arabia.

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As expected, the event did not disappoint. Below are a few of my favorite take-away thoughts and ideas from AFIS 2016.

  1. Body language matters!  Word choices and how our body moves as we talk can tell people a lot about us. Our keynote speaker was Janine Driver, CEO of the Body Language Institute and a former trainer for the federal Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). Janine’s talk helped me understand the impact that my non-verbal communication has on others’ perceptions of me. She also showed our audience a few cutting edge body language secrets to help us develop better relationships in both our work and personal lives.
  2. Georgia is a hotbed of law enforcement leadership and talent.  With this year’s event being in Atlanta, we had access to some fantastic talent from the Georgia Bureau of Investigations.  We heard from Vernon Keenan, director of the GBI, who spoke about leadership in law enforcement and how to transition your career out of “survival” mode and into a strong position of leadership.  Mr. Keenan should know, as he has been promoted to every sworn rank in the agency since joining law enforcement in 1972.  We also learned the GBI has ties to the very roots of AFIS Internet, as we heard from Debra Brown, who retired from that agency in 2014.  She gave is an excellent history of AFIS Internet and certainly taught me things I didn’t know about this very special group of people.
  3. All hail the Federal Bureau of Investigations!  Rachel Pastorial from the FBI’s Criminal Justice Information Systems division has probably forgotten more about the use of facial comparison technology than I will learn in a lifetime.  She provided us with a highly useful overview of the face comparison discipline, which should come in handy for many AFIS Internet members as they transition into additional biometrics disciplines outside of fingerprint and ten print identification.
  4. The greatness of The First 48. We had the absolute pleasure of hearing from John X. Kim, senior executive producer and co-creator of “The First 48,” who is also the brain behind a laundry list of popular real-life crime shows, such as “Crime Scenes Uncovered,” “Steven Segal Lawman,” “Dallas SWAT,” “Detroit SWAT,” and much more. “The First 48” is a highly acclaimed real-life homicide investigation series now in its 16th season on A&E.  Mr. Kim gave us the inside scoop on how that TV series came to be created, plus he provided some fascinating anecdotes about some of their most popular cases.

Of course, NEC also showcased its latest identification technologies, including our newest innovation, Multi-Modal Integrated Biometric Workstation (IBW), which is NEC’s latest MBIS platform.  Watch Kris Ranganath from NEC provide the newest advancements in ID technology in this video.

Also, one of the more popular attractions was the demo of SmartScan, our next-generation livescan solution launched earlier this year.  John Dowden, senior product manager for NEC’s biometrics business, wowed audiences with the capabilities of a livescan station designed with a sleek footprint, intuitive Windows 10 user interface and high-horsepower capabilities for a variety of applications both in-house and out in the field.

So that’s it – if you missed AFIS Internet this year in Atlanta, you missed out! Of course, you can catch a glimpse or relive the excitement by checking out our photo library.


2016 Annual AFIS Internet User Conference

2016 Annual AFIS Internet User Conference

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What is a High Security Data Solution for Infrastructure as a Service (IaaS)?

By now you may know that NEC offers a highly secure, federally compliant Infrastructure as a Service offering, hosted on NEC Nblock™ technology inside Iron Mountain’s federal government compliant data center in Pennsylvania.

What you may not know is that  NEC now provides customers with an extremely secure, private, Cloud-based SAP HANA® service solution.  Simply put, NEC’s IaaS solution is based on NEC’s Nblocktm technology, combined with the high security, federally compliant environment in Iron Mountain’s data center.

What is SAP HANA?

SAP HANA is the in-memory computing platform that delivers super-fast data crunching, more intelligence, and simplified IT environments – whether deployed on premise or in the cloud. By providing a solid foundation for all the organization’s data needs, SAP HANA also allows you to run live, with speedy data access, and without having to maintain separate legacy systems. Translation? Crunching volumes of Big Data in a SAP HANA application no longer takes hours, but rather minutes or seconds.

Now, NEC customers who are migrating to SAP HANA and have a need for highly secure data can have a single-tenant and fully managed private cloud-hosted environment with a 100% dedicated rack, solidly built on NEC’s Nblock converged infrastructure technology. All of this is hosted within an SAP HANA-certified and FISMA-compliant environment, providing one of the most hack-proof data storage, extremely high availability and secure operations platforms available today.

NEC’s Single-Source Solution for Security, Reliability and Compliance

Since SAP HANA is an in-memory platform designed to make the processing of large data volumes much faster and more efficient, NEC engineers developed an infrastructure as a service (#IaaS) blueprint specifically designed to address resource-intensive SAP HANA needs, for a true turnkey service to enterprise customers, government clients and partners.

As an SAP-certified Provider of Hosting Services, as well as Operations Services for the SAP HANA platform and Application Management Services, NEC uses a professional delivery model based on best practices for mission-critical SAP applications.

Future #IaaS revenues will more than triple in 2020 to $43.6 billion. #cloud Click To Tweet

Achieving these SAP certifications is not a simple thing. There is an extensive review by SAP of NEC’s IT service management processes, its security measures, facilities setup, experience in SAP operations, and NEC staff to ensure compliance with SAP’s requirements for quality, availability and high security.  This intense review process repeats every two years.

As an SAP certified provider, NEC delivers a broad portfolio of SAP certified IT services related to SAP applications. These services, together with NEC’s large-memory enterprise servers for SAP HANA, provide data center customers an extremely high level of performance and security to run their mission-critical SAP applications in one of most secure and resilient facilities in the world, Iron Mountain.

Unparalleled Virtual and Physical Security

NEC’s hosting partner in this solution, Iron Mountain, is the global leader for storage and information management services. With a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries, Iron Mountain is dedicated to protecting and preserving what matters most for customers.

Organizations today face increasing data center needs for privacy and security as well as compliance with environmental regulations. Located more than 200 feet below the earth’s surface, Iron Mountain’s energy efficient, underground data center in Pennsylvania is part of a 200-acre campus that offers NEC’s customers predictable, long-term scalability in a stable, highly-secure environment–the ideal hosting for NEC’s IT infrastructure and applications.
Iron Mountain’s FISMA High framework, large federal customer base, energy efficiency, and “U.S. Department of Homeland Security Level IV critical facility standards” enables NEC customers and partners to leverage its extensive compliance support to address their specific end-user requirements (whether ISO:27001, HIPAA, PCI-DSS Level 1, or SOC 2 Type II).

Have more questions about Infrastructure as a Service from NEC? We can help you.

The Future of IaaS

IaaS is becoming a major IT initiative, and showing no signs of slowing down in the future. In fact, the majority of participants in a recent IDC survey indicated they were either currently using or planning to employ some form of public cloud IaaS by the end of 2016, and it also forecasts that future IaaS revenues will more than triple in 2020 to $43.6 billion.

Forbes has reported that 2016 spending on public cloud IaaS hardware and software will reach $38 billion, and projected to grow to $173 billion in 2026.

These organizational responses measure more than just an IT trend.  They reflect a movement toward flexibility and high security data, and the growing need for an endlessly scalable, cost effective and completely reliable IT infrastructure solution.

#IaaS h/s will reach $38 billion & projected to grow to $173 billion in 2026 Click To Tweet

In Conclusion

With mounting concerns about data security and the instability of most public cloud services, organizations are seeing the need for a reliable single source IT and UC provider.  It is time to let you know that NEC is much more than a global leader in Biometrics innovation, UC solutions and on premises platforms. It is the expert provider of a truly remarkable IaaS solution. Together with its large-memory enterprise servers for SAP HANA, NEC provides data center customers with an unmatched level of high availability performance and SAP-certified, federal government-ready data security.

So … how safe is your organization’s most private information?


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Supporting STEM with Dallas ISD at Irma Rangel Young Women’s Leadership School

Previously in this blog we’ve covered all of the work that NEC Foundation of America does to support Science, Technology, Engineering and Mathematics (STEM) learning in the communities where we live and work.

Last week, NEC witnessed first-hand how the foundation’s hard work in the STEM arena is paying off when a delegation attended the ribbon-cutting ceremony and grand opening of the computer lab at Irma Rangel Young Women’s Leadership School in Dallas.

Among the delegates and speakers at the event were Dallas ISD Superintendent, Michael Hinojosa, Young Women’s Preparatory Network CEO, Lynn McBee, NEC Corporation of America CIO, Juan Fontanes and Lesly Zamora, an Irma Rangel student who interned in the IT department at NEC Corporation of America this past summer.

Dr. Hinojosa stressed the importance of Irma Rangel and applauded Principal Lisa Curry for her role in helping fill the jobs pipeline for young women in STEM careers. He also noted the fact that the school’s success is made possible by the Young Women’s Preparatory Network, and community support from donor organizations like NEC Foundation of America.

Meanwhile, Mr. Fontanes outlined a brief history of NEC’s relationship with Irma Rangel and the Young Women’s Preparatory Network. After a tour of the campus earlier this year, NEC donated dollars, employee time and IT expertise to redesign and procure new equipment for the Irma Rangel computer lab.  The new lab sports 26 new Dell computers, updated furniture and an interactive projector at the front of the lab.

Event attendees, including local dignitaries and media, were also treated to a demonstration by Ms. Zamora, who showcased her ability to tear down and rebuild a computer in just six minutes.  The Dallas Morning News has posted a time-lapse video of the impressive demo on their blog.

Check out more photos, videos and media coverage from the event on our Facebook page.

NEC SmartScan Propels Livescans Forward at IAI’s International Education Conference

In the world of biometrics and identity management, livescan technology is nothing new. First introduced in the early 1990s, the earliest livescans were used by law enforcement to electronically capture fingerprint and, later in the 2000s, palm print images. The primary uses case was for criminal bookings and for searching against the state and FBI’s criminal fingerprint database.

Fast-forward some 20 years, and, while there have been some advancements in the technology through the years, the software and user interface hasn’t changed all that much. NEC thinks now is the time for a renaissance in livescan technology.

This week at the International Association for Identification’s 101st International Education Conference in Cincinnati, NEC launched the next generation in livescan technology, called NEC SmartScan. You can read the details in our press release, but suffice it to say that SmartScan is designed to significantly enhance what had become an obsolete technology with an outdated user interface.

Why start a renaissance in livescan now?

For starters, rapid rotation of correctional officers leads to a constant need for training and a battle against poor quality finger and palm prints. We now have the ability to significantly enhance the user experience using the Microsoft Windows 10 operating system. This allows us to leverage a more personalized look and ability for swipe, scroll, pinch and zoom and give the system a much more modern look and feel, leading to accelerated training and improved image quality capture.

Secondly, LiveScan reliability and service has been poor. Our remote managed services, coupled with the industry’s most talented and dedicated support personnel available 24×7, leads to higher uptime, better customer satisfaction and guaranteed service level agreement (SLA) performance. The bottom line is keeping this technology online and running smoothly is a major priority in today’s world.

Thirdly, the individual components of livescan have gotten faster, better and more secure. For example, NEC’s own NeoFace facial recognition technology, recognized by the National Institute of Standards and Technology (NIST) as the world’s most accurate, will be used for operator logon and as a means to avoid duplicate data entry. Let’s leverage that in a world-class livescan!

NEC SmartScan

And finally, thanks to the introduction of various state and federal programs, the identity and biometrics industry has a host of new and exciting use cases for livescan technology. It’s not just state and local law enforcement that can use livescan these days. From state public safety departments to TSA Pre® to FBI background checks to the Department of Veteran Affairs enrollment, government agencies and departments are finding new uses for livescan. NEC plans to be there every step of the way.

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Want more information about a Safety and Security solution from NEC?

IAI International Education Conference

The IAI International Education Conference, held in August each year, offers a 5-day schedule loaded with educational presentations for forensic investigators and experts from across the country. Likewise, the IAI has an impressive exposition with more than 125 booths featuring the latest products and technologies for law enforcement.

This year in Cincinnati, NEC (booth 301) is demonstrating the new SmartScan product both in kiosk and desktop form factors. We’re also holding live demos in our booth’s presentation theater, where we’ll also be giving away T-Shirts and chocolate bars, so if you are there, please come by.

Live NEC SmartScan Demos (IAI Booth 301)
Tuesday, August 9 10:30 a.m.
Tuesday, August 9 1:30 p.m.
Tuesday, August 9 4:00 p.m.
Wednesday, August 10 10:30 a.m.
Wednesday, August 10 1:30 p.m.

NEC is always excited to be a part of this conference. As in previous years, we are a Diamond sponsor and the lead sponsor for the Opening Ceremony, breakfast and keynote. This year, we’re very lucky to have as our keynote speaker the Justice Network’s Dayle Hinman, host of “Body of Evidence: From the Case Files of Dayle Hinman.”

Additionally, yours truly (John Dowden) will participate in an expert panel at 8 a.m. Thursday, August 11, titled “Expanding the IAI to Focus on Digital Evidence.” I’m proud to be part of this panel and a technology company helping to shape the future of digital evidence collection.

Feel free to follow @NEC and @The_IAI on Twitter during the show, or you can also check out the hashtag #IAI2016.


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