At Advantage 2016— We Discovered the Power of the Smart Enterprise

More than 400 attendees from the NEC community – top channel partners, consultants, analysts, sponsors, and staff from North America and South America, all met this last month in Ponte Vedra, Florida,near Jacksonville, to “Discover the Power of the Smart Enterprise.” This was the overarching theme of NEC’s 2016 Advantage Executive Conference (Advantage).

Advantage is a highly anticipated annual 3-day conference event where NEC’s key players, dealers, sponsors, vendors, guests and top industry consultants get together to learn and share their interest in business enterprise technology.  Hands-on demonstrations of the latest product and service developments are available, along with opportunities to participate in informational and inspiring sessions led by the “best of the best” in the industry.

NEC’s Smart Enterprise

This year, the spotlight was on Smart Enterprise communications and IT Infrastructures, with a range of sessions focusing on current workforce environment trends, the latest in NEC unified communications solutions, the stability of NEC’s high availability servers, Contact Center challenges being met, and presentations on the importance of real relationships with our customers and why Smart Enterprise solutions make sense for them.

NEC’s Smart Enterprise is best described as a platform of solutions focused on improving safety, security and operational efficiency for our customers.  In the UC and IT space, it’s a broad set of technologies, products and solutions that are truly empowering for our enterprise customers. Smart Enterprise provides an IT communications infrastructure and application layer that allows a more predictive business that customers can also operate at a lower cost, and so empowers them to be more competitive.

Smart Enterprise solutions help our customers solve their real-world business issues, and will streamline and even innovate business processes. Basically, Smart Enterprise delivers a stable and reliable ICT solution, freeing our customers to focus on their productivity and on meeting and exceeding their business goals.

And the Winner Is…

Advantage is a multi-purpose event for learning, experiencing, sharing, socializing, and recognizing extraordinary partners, so always climaxes with NEC’s Sales and Marketing Leadership Awards, presented to the Top Ten Channel Partners.  This recognition is not only for outstanding business performance, but also their relationship and involvement level within their local communities. The Awards are an important part of NEC’s “Orchestrating a Brighter World” mission, honoring successful partners who have achieved a high level of customer satisfaction and are making a notable difference in the lives of those around them.

Once more, we’d like to applaud this year’s NEC SML Award honorees:

  • Advanced Communication Solutions (ACS)
  • Arrow SI
  • Business Communications Systems, Inc.
  • Epitome Networks
  • Forerunner Technologies
  • Hawaiian Telcom
  • nDataStor
  • NetServe365
  • Okanagan Telephone Company
  • Positive Business Solutions, Inc. (PBSI)
  • Scharfstein, South America

 

In Conclusion

NEC’s 2016 Advantage Executive Conference was an uplifting time of learning, fun, and inspiration, an opportunity to concentrate on the latest technology for business communication, workforce productivity, and reliable business continuity, with a successful blending of education on customer needs and NEC solutions, great social interaction, and receiving the positive messaging of NEC’s Smart Enterprise.

Essentially, the message is that Smart Enterprise brings together and orchestrates the best, specifically tailored solutions, to meet our customer’s individual business needs, and, ultimately, to help brighten their world. And that’s the real NEC mission.

If you want to hear more on the conference, many of the consultants and analysts who were in attendance – including Dave Michels, Jon Arnold, Steve Leaden, and more – gathered for a UC Strategies podcast

Aircraft Rescue Firefighting Requires a Highly Available Lifeline

Why should we care about an airport phone system? In the world of Aircraft Rescue Firefighting (ARFF), the crash phone system is the most primary lifeline for mobilizing its First Responders to an emergency situation.

A crash phone system is used only in case of emergency alerts, for the deployment of response teams to a potential safety threat, or to an actionable emergency firefighting scene. The crash phone system is the critical first step in real-life situations where the key concern is survivability.

The Need for Speed

The Atlantic City International Airport crash phone was located in the control tower and accessed only by air traffic control personnel, operating on an old copper wire system. Rainy days sometimes affected the copper connections, and the sound could be scratchy and unclear.

To fully understand the importance of the crash phone system to an airport, you should first know that the FAA has a very tough “3-minute rule” for response time when they inspect every commercial airport in the USA. This means that one second after the crash call, the airport’s crash vehicles (carrying at least 3,000 gallons of water each) have less than 3 minutes to arrive at the target—that’s midway on their longest runway—suited up, ready for business , with water turrets visibly deployed!

The consequences of failure can get serious for airport operations. An airport can be fined by the FAA (recently as high as 3.5 million dollars) for non-compliance to federal safety regulations, and it can even lose its commercial certification and all future commercial revenue.
Since the FAA Technology Center is actually housed at the Atlantic City International Airport, this particular airport’s training and levels of compliance are especially scrutinized.

ARFF training maneuvers are a necessary and continuous part of airport life– not just for FAA inspections, but for the team’s daily emergency readiness. With this much at stake, a crash phone call—even during a training run, can never be unclear or unavailable.

“What is the nature of the emergency?” “Where is the aircraft?” “Number of souls on board?”

With so much depending on that phone call, it has to be reliable and crystal clear, every time.

#FAA has a very tough “3-minute rule” for response time when they inspect every commercial airport Click To Tweet

 

NEC’s Solution

Addressing these concerns, the Atlantic City International Airport had determined that its outdated, crash phone system was becoming increasingly unreliable, and they required more network flexibility, preferably with redundancy and back up deployment measures.

NEC’s Smart Enterprise solution, the Airport Emergency System, transformed this customer’s critical communications crash phone system with the simple installation of a high availability UNIVERGE  solution, moving it from weather-affected, trouble-prone and often “dirty” sounding copper wiring, onto their fiber optics network. Now the alert can be originated from multiple locations, putting the tower into immediate conversations with fire stations, airport operations, and other response personnel, and instantly bridges 2 to 32 stations together into a conference call. Their new system meets FAA requirements, is dependable (24/7), easy to use, and also cost efficient and easy to maintain, which had not been so with the old system.

 

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The Back-Up Plan

The South Jersey Transportation Authority (SJTA) operates in a situation common for many airports. Strategically located within reach of surrounding municipalities, Atlantic City’s airport firefighters are responsible for both aircraft rescue/firefighting and responding to fire emergency alarms in the nearby communities.  ARFF teams are trained to handle aircraft, property and structural firefighting, and even EMT calls—however, since the old crash phone system only allowed initiation from the control tower, it was accessed only by busy air traffic controllers. NEC’s solution provided Airport Operations with secondary initiator access to the crash phone system, as an emergency back-up to the tower. Multiple initiators in a back-up plan ensures fast, dependable mobilization–to municipal fire scenes as well, when seconds also matter.

Expanding the Network

Lastly, but certainly not least, the new system is scalable. Additional phone lines within the old system required a major effort and the “pulling of copper”. Today, NEC’s cost effective solution allows extensions to be easily added to the crash phone system, to expand communications within the network with minimal effort and expense.

For this Smart Enterprise airport customer, NEC’s answer was actually a low cost IP communication system that is a simple, out-of-the-box, “off the shelf” solution. The NEC Airport Emergency System on a high availability UNIVERGE platform was simple to install and easy to use and maintain, yet extremely reliable and flexible. This basic communications platform met FAA requirements, and continues to allow fully engaged coordination of airport emergency teams for response that is faster and better informed.

After all, NEC’s mission is all about bringing together the very best available Smart Enterprise solutions for our customers, to orchestrate a brighter world – and a safer one.

To learn more, check out this third party white paper about Airport Crash Phone Systems.

NEC’s Collaborative Solutions: Highlighting Interop 2016

Connect. Communicate. Collaborate. These three tenets of our organization were proudly on display as NEC showcased its Smart Enterprise solutions at Interop 2016, the 30th anniversary of the conference.

The Interop conference was founded to focus on network interoperability and openness. Initially, the show just emphasized IP networks, but throughout the years it has broadened its scope to technology collaboration in today’s cloud computing era.

All the NEC solutions on display were well integrated with this year’s Interop theme – that behind every successful innovation is effective communication and collaboration.

One of the highlights of our booth was NEC’s partnership with Dell to demonstrate our strengths in campus networking.

Campus networks include many diverse and challenging requirements, such as technology integration, provisioning, and security policy enforcement. By their nature, campus networks are frequently multi-tenant, meaning the networks must be virtualized so various users can ensure their distinct policy enforcement. Layered switch fabrics, ever-changing connectivity requirements, wired and wireless connectivity, and complex regulatory environments make campus networks difficult to manage.

NEC’s ProgrammableFlow Controller overcomes these obstacles. This solution enables network owners to control and manage their network centrally, bringing the same benefits of server virtualization.

NEC’s ProgrammableFlow Controller with @Dell S3100 switches will optimize campus network ops #SDN Click To Tweet

Together with Dell, we demonstrated how to deliver the performance, security, and agility campus networks demand in a cost-effective, easy-to-manage way. Deploying NEC’s ProgrammableFlow Controller with Dell S3100 switches will optimize campus network operations and reduce management overhead, boost scalability, and deliver secure and reliable connectivity.

Also showcased in the booth was NEC’s global open networking partner program, SDN Partner Space. With NEC and Netcracker SDN/NFV expertise behind it, SDN Partner Space enables network and IT vendors to enter the SDN/NFV market and redefine the rules imposed by traditional flat networks, while also benefitting from new business opportunities.

Joining SDN Partner Space can help transform the traditional business by including new applications and services that are only available in virtualized network environment. Moreover, SDN Partner Space enables in-house virtual network functions to be compatible with other SDN/NFV solutions so they can be cross-sold to businesses in any market.

Visitors to our booth were also able to see our high-availability data center on display. Large data computing tasks and the evolving requirements of the Internet of Things requires intelligent fault tolerant solutions to power a Smart Enterprise. Whether on premises or off premises, NEC’s infrastructure solutions provide the necessary foundation to meet these demands.

Interop 2016 was a great opportunity to share ideas, connect with the world’s IT community, and illustrate NEC’s commitment to orchestrating a brighter world.

NEC Enhances STEM Initiatives with Its Educational Offering

We live in an age of wonder where technological advances have made our everyday lives resemble science fiction movies from just a few years ago. What seemed fantastical then has become commonplace – and technological revolutions continue to occur at a rapid pace.

However, according to the U.S. Department of Education, only 16 percent of high school students are interested in or preparing for a technology–focused career, such as engineering or computer science.

Many schools are hoping to reverse this trend by instituting a STEM curriculum, which is a focus on the disciplines of science, technology, engineering, and math.

NEC hopes to contribute to this reversal by supporting STEM initiatives. Recently, the NEC Foundation of America endowed $250,000 to the STEM program of the Irma Rangel Young Women’s Leadership School.

NEC also supports STEM curriculums through its educational platform that is designed to align with any school’s STEM initiative.

“NEC’s STEM education offering, CCM Education powered by an organization called PassTheNotes (PTN), directly supports the federal strategic plan of STEM,” said Gregg Alvarez, education vertical practice manager at NEC Corporation of America. “Teachers and students have the ability to upload content. They can make it searchable and tag it to national standards, state standards, keywords, and a particular topic. It creates an interactive content repository that drives toward an enhanced educational experience. And the benefit of being a cloud-based offering is that students don’t necessarily have to be in school to have access to all the material and content they need for their projects and lessons.”

Today’s classrooms are evolving as quickly as the rest of the world. Concepts like STEM and teaching approaches such as project-based learning are transforming the traditionally rigid view of learning one subject at a time into a more cohesive learning experience.

“For example,” said Alvarez, “let’s say there’s news in Florida about a 16-foot, 800-pound alligator that was caught. A teacher can build off this news by creating a project on the ecosystem and environments of the Florida alligator. Through the CCM Education platform, students can reach out to educational websites and YouTube.edu to pull in specific, relevant content. However, they can go further and conference in a field researcher that was involved with the team that captured the large predator. This creates a community where students and working scientists and researchers can connect and engage. It obliterates the question of, ‘Where will I ever use this?’ because students get invested in real-world applications of science and technology.”

Naturally, an essential component is a teacher that is able to use technology and STEM concepts to engage and motivate students. That’s why STEM initiatives focus on preparing teachers to succeed in this new learning environment. NEC’s offering provides platforms and communication features to support STEM teachers in both their classroom preparation and professional development.

“Research shows that top performing teachers make a difference in the student’s academic success,” said Alvarez. “Achievement gaps narrow significantly for students who learn from these teachers year after year. That’s why our CCM education solution enables teachers to design content, create assessments that can be aligned to standards, and really encourage student collaboration and interaction between social learning features.”

In addition, teachers, administrators, and parents can rest assured that NEC’s educational platform delivers a safe learning environment for every student, including adherence to the Family Educational Rights and Privacy Act (FERPA).

“All content that students can access in the classroom is secure,” said Alvarez. “Teachers and administrators can denote elements that can be accessed. They have total digital rights management and total control of content. Students cannot pull material in from unauthorized websites. Our offering supports all the FERPA standards and has 256 SSL encryption to ensure the safety and security of the users in the environment.”

The ability to collaborate and work on projects as a team is essential in today’s workplace. STEM initiatives provide students with skillsets they will use as they move through school and ultimately in the job force.

“Students today are so tech savvy,” said Alvarez, “that maximizing their educational experience by giving them an equally tech savvy learning environment that incorporates real-world events and habits they are used to, such as social media and social sharing, provides them with the best chance moving forward.”

Orchestrating a Brighter World Fuels NEC’s Sponsorship of the Volunteers of America Texas Shootout LPGA Tour Event

NEC’s official brand message, “Orchestrating a brighter world,”   has multiple meanings, but it originated as a way to showcase our global identity and value as a provider of technology and solutions for a better society.  We also promote this value by supporting altruistic causes and organizations.

Our brand message was on full display as NEC Corporation of America was a primary sponsor and the proud Official Technology Partner of the Volunteers of America Texas Shootout LPGA Tour event, held April 26th  through May 1st at the Las Colinas Country Club.

It was an exciting event, especially for Jenny Shin, who claimed her first LPGA tour win with a two-stroke victory. Plano resident Gerina Piller tied for second place with Amy Yang and Mi Jung Hur.

The Volunteers of America is a faith-based organization dedicated to helping those in need. The group provides affordable housing to low-income individuals, long-term nursing care for seniors, and human service programs for veterans, seniors, people with disabilities, at-risk youth, homeless individuals and families, men and women returning from prison, and those recovering from addictions.

“The Volunteers of America Texas Shootout aligns with our company values and we are delighted to support a world-class sporting event that benefits the community where our employees live and work,” said Shinsuke (Shin) Takahashi, president and CEO of NEC Corporation of America.

The Volunteers of America Texas Shootout is the only LPGA Tour event in the state of Texas and featured 19 of the top 20 female golfers in the world.

The tournament also provided a unique opportunity for high school and college amateur female players to tee it up against the best players in the world through two qualifying “Shootouts.” The top two finishers from each shootout qualified for a spot in the Volunteers of America Texas Shootout.

“We are extremely excited to have NEC as our Official Technology Partner,” said tournament director Kristy Nutt. “Their products and services are second to none and we will benefit from NEC’s LCD display technology. It is great having a sponsor that has offices in Irving and has the same drive to engage and support the community.”

To volunteer or donate to the Volunteers of America, please click here.

LPGA Volunteers of America Golf Event Lunch

“NEC and golf have been linked for many years and this opportunity in our back yard uses a high profile stage to help improve societal standards of living,” said Takahashi.  “At NEC, we practice a core value we refer to as “orchestrating a brighter world,” and this is a wonderful way for our employees to be involved and express it.”